Customer Ratings & Reviews
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The text seems to be a combination of keyboard shortcuts and instructions for using the Logitech keyboard, along with some additional information about the keyboard's features.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5761/5761911_sd.jpg)
- Model:
- 920-008219
- SKU:
- 5761911
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the MK850 Performance Keyboard and Mouse Combo for its reliable keyboard quality and ease of use. Many appreciate its simple connectivity and long battery life. However, some customers have noted experiencing lag and consider the product to be somewhat pricey. Overall, the positive aspects of the combo seem to outweigh the negatives.
This summary was generated by AI based on customer reviews.
yep
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Actor back in 5 to 78 am saying at all at all at all at
I would recommend this to a friendConnection Problems
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has remarkable problems staying connected via blutooth. The mouse does fine, but the keyboard regularly disconnects, or pauses. Sometimes the pause comes mid-typing, in which case word-processing infuriatingly keeps repeating the last letter endlessly. I have tried going to their website for assist, but is mislabeled, and I cannot reach anyone.
No, I would not recommend this to a friendConnectivity Nightmares
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can absolutely relate to other negative reviews. Worst keyboard mouse combo I've ever had. Same problem with connection disconnection as you type. I got so mad i discarded my keyboard and mouse, waste of money. Logitech should consider recalling this product.
No, I would not recommend this to a friendExcellent design marred by inconsistencies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Key action is beyond, but a few keys don't respond without significant extra pressure. You have to really stab the M key to get it to type. Mouse action is very nice, but scroll wheel has very inconsistent response. The side scroll function is a nice addition, but will require some retraining to take advantage of.
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable keyboard and mouse from logitech.
I would recommend this to a friend Bluetooth failed :-(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard failed bluetooth connection after a couple of hours of use.
No, I would not recommend this to a friendSquishy Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the keys to be squishier than I like. There is not very much bounce back. Over all acceptable but not what I had hoped for.
No, I would not recommend this to a friendBuy lots of batteries.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. The keyboard and mouse take different batteries. You will be in the battery business if you buy this product. The batteries themselves only last about 1 week, if you forget to turn the keyboard and mouse off. Performance with standard Bluetooth is very poor. The keyboard will frequently unpair from the computer. Switching to the wireless mode is only slightly better. The keyboard constantly loses connectivity with the computer. I have owned Logitech products since the 80's and have now switched back to an old USB wired mouse and keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Great features when they work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was a great item then consistently dropped the Blue tooth connection and forced me to shut the mouse off then the keyboard and then restart. Since i use this for school, and after the third time dropping in the middle of a test, the combo is now in a bin.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your frustration with the consistent Bluetooth connection drops, especially during your school tests. We apologize for the inconvenience and the unreliable performance. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Not bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable layout of keyboard. Mouse sensitive. Took a while to get mouse to sync with apple laptop
I would recommend this to a friendLogitech MK850 Wireless Keyboard/Mouse & ViewSonic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my PC to work with my new Keyboard/Mouse and my new ViewSonic Monitor (that I also bought from Best Buy). Also, takes forever to switch from PC to Mac or Mac to PC. HELP!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We apologize that you're having trouble connecting your Logitech MK850 keyboard and mouse to your PC. The slow switching between PC and MAC can also be a hassle. Our social care team can help troubleshoot these connection issues. They have a variety of steps that might resolve the problem quickly. You can reach them via email at socialcare@logitech.com with your
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- Cons mentioned:Lag
Okay but laggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an okay devise but it lags in and out sometimes
No, I would not recommend this to a friend Too big for my small hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard but the key size and position is better suited for larger hands. I have small hands better suited for world domination than full size keyboards.
I would recommend this to a friendNo Back Light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although very good, is a bit bulky and not angled correctly. Also should have included keyboard lighting feature (F5)
No, I would not recommend this to a friendCost effective but short range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay for the low price. The range isn't anything impressive, any farther than 6ft and you'll have connection issues.
No, I would not recommend this to a friendwireless keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is okay, but would help if there were directions in the box. had to look up when I had issues
No, I would not recommend this to a friendKeys are too hard to press
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defective unit, but you really have to pound on the keys sometimes to get the character to display. I find my self going back a lot to add a space because I didnt apply enough pressure to the keyboard. I like the layout, functionality and design, but would not recommend due to the force you must apply while typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware related issues with your MK850. Also if you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023300114
Keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this keyboard would be a perfect addition to my set up. I was mistaken. Right from the start I had connection issues. Did updates etc. and got it connected but it kept losing connection and then reconnecting. Obviously that is not good. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
- Pros mentioned:Keyboard quality
Great when it works but not reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is crap! I purchased it through Logitech and it is great ergonomically but what good is a keyboard that is ergonomically great, if it disconnects and it unreliable. It also has a delay when typing. VERY FRUSTRATING. I purchased for the wonderful features but they are useless. They either disconnect or don't connect at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are having with the keyboard. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Not bad, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth feature of this mouse and keyboard are not great, I often have trouble reconnecting to my laptop and i have noticed the mouse is a bit laggy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the trouble you've been having with the Bluetooth connection and lag on your MK850. That's definitely not the experience we want for our customers. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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- Brief description of issue: