Customer Ratings & Reviews
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- Model:
- 920-008219
- |
- SKU:
- 5761911
Customer reviews
Rating 4.5 out of 5 stars with 3452 reviews
(3,452 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the MK850 Performance keyboard and mouse combo for its ergonomic and comfortable design, ease of use, and generally good battery life. Many appreciate its compatibility with various devices. However, some users experienced connection issues and occasional lag, while others found the price to be a bit high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
MK850 Keyboard and Mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love that I can use this with 3 separate computers. Makes it much easier when you don't have room for 3 keyboards.
I would recommend this to a friendRated 1 out of 5 stars
Mouse doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the mouse and the keyboard are kind of klunky. The keyboard in particular has very long throws -- the keys need to be pushed deeply before they register. Also on the keyboard, you cannot remove the thick hand rest. Worst of all, the mouse has quit entirely after 2 days. It synced properly the first time, but then after about a day, it wouldn't respond. The computer said it was still attached, but it didn't work. When I un-attached it (bluetooth) and re-attached it, it worked again for about a day. Now it has quit and cannot join my computer via bluetooth at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about the issues you are having with your MK850. Please reach us at https://support.logi.com/hc/en-us for any technical or warranty support.
Rated 5 out of 5 stars
LOGITECH MK850 Keyboard and Mouse Black
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT! Purchased In-Store! Logitech - MK850 Performance Full-size Wireless Optical Keyboard and Mouse - Black
I would recommend this to a friendRated 1 out of 5 stars
Logitech = MK850 Wireless Keyboard and Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 02/22, the keyboard went out 3 months later. The replacement stopped working 7 months later. Purchased again in 11/23, the mouse stopped working and best buy refused to give me a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear about the issues you're having with your Logitech - MK850. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
Bluetooth keyboard mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! I needed a none USB device as my new laptop only has the new USB C ports. Setup quick and easy.
I would recommend this to a friendRated 5 out of 5 stars
Computer Mom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but was difficult to setup. Needed to connect with Geek Squad to get both connected to my computer.
I would recommend this to a friendRated 4 out of 5 stars
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's taken a little time to get used to it. And the mouse because im left hand it is set up for a right handed person
I would recommend this to a friendRated 1 out of 5 stars
Frustrating
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn't work when you start up the laptop right away. Sometimes you have to remove it as a device and then reconnect it which may or may not catch on the first try. Sometimes you have to give it a few minutes and it will start working. When working properly it is pretty awesome although there is no print screen button in the keyboard. Not sure what's wrong with it and I will probably just throw it out and get another one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear you're having some connectivity issues with your MK850. If you're connecting the device via bluetooth, that issue can unfortunately sometimes arise. I would recommend connecting to the device via the Unifying Receiver instead.
Rated 2 out of 5 stars
Disappointing with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard its self is ok, but for a Office setting the keys are loud. When your co-workers tell you from across the room the keyboard is loud then it must be
No, I would not recommend this to a friendBrand response from Logitech
Posted .HI Ronnie, thank you for sharing your experience with the MK850. I'm sorry that you, and your co workers, find the keys strokes on the keyboard too loud. I hope that you are able to continue to use the keyboard and enjoy its features. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
DO NOT BUY FOR MAC.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FOR MAC. They say it is compatible but it is not. Logitech claims that if you use FileVault turned on it doesn't work at login screen. Tried turning it off and it still doesn't work. They are lying about this - it has to be a problem with their driver as my Logitech Keys to Go works perfectly at login screen with Bluetooth and FileVault. They are suggesting to use the Unifying receiver but I can't get that to work at all. It won't get past the turn device off then back on screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kenny, I'm sorry that there was a problem with the use of the MK850 with a Mac product. Please understand that when new operating systems are released it can take time for firmware and driver updates to be created to meet the new security requirements within the new operating system. I'm sorry that the given steps to bypass the log in issue did not resolve the issue. You may need to reprogram the Unifying receiver using Logitech free Unifying Software that can be downloaded at support.logi.com. You can follow the on screen prompts to pair. With the MK850 please note that when pairing to any device or receiver that the 1-2-3 bank needs to be flashing rapidly. To activate the rapid flash press and hold the button. This rapid flash indicates that it is in "find/search" mode and can be paired to the Unifying Receiver. Thanks for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
Feels weird to type.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the overall feel but typing on this keyboard feels like I’m typing on a keyboard with fresh glue on the bottom. Your typing still gets through no problem but it feels off.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Ronan, we are sorry to hear that the MK850 keyboard did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please visit our support page for the MK850. Have a great rest of your day. -Ricky from Logitech
Rated 2 out of 5 stars
Refuses to stay synchronized to the computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this keyboard is working I love it. Periodically it looses synchronization with the computer, usually at a time when you need it the most.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi jimc, Very sorry to hear about the synchronization issues you're having with the MK850. This is likely due to a poor connection with the Unifying Receiver and your devices. Much of it could be dependent on where you have the Unifying Receiver plugged in to your desktop. If you have it placed in the back of your tower or if your tower is underneath your desk, that could be causing interference. If your desktop tower is on your desk, then place the Unifying Receiver into a front facing port. If that isn't possible, use the enclosed USB extender that came with the MK850 to place the receiver into. The latter suggestion is also if you have the tower placed underneath your desk. If the problems still persist, try these suggestions: keep other electrical devices at least 8 inches away from the keyboard, move the keyboard closer to the computer, or un-pair and re-pair your device to the keyboard. For more troubleshooting tips, you can visit Logitech's product support website for a live chat with a technician. Hope that you found this helpful and that all is going well. Best Regards, Richard from Logitech
- Cons mentioned:Lag
Rated 1 out of 5 stars
WORST WIRELESS KEYBOARD AND MOUSE!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is overall the worst keyboard and mouse combo ever! Its always lagging behind and locks up constantly. NEVER BUY THIS ONE!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kevin, So sorry to hear about the issues you're having with lag with the MK850 Wireless Keyboard and Optical Mouse. This is most likely due to interference between the Unifying Receiver and the devices, assuming that you're connected via the USB Unifying Receiver. If you have the receiver plugged in the back of your desktop tower, that's not an optimal spot and will easily be interferred with. Move it to a front facing USB port if possible and if that isn't possible, use a USB extender cord. The great thing with this combo is that both the keyboard and mouse can be paired via Bluetooth. Here's a link to how to set that up https://support.logi.com/hc/en-us/articles/360023300114-Getting-Started-MK850. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 1 out of 5 stars
Annoying issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this and probably should have returned it. Bluetooth wouldn't connect after going into sleep mode so that's completely useless. Use usb dongle and sometimes the keyboard doesn't respond, although I told usb not to go into power saving so that seems to be better. Mouse will cause random "scrolling" and totally rearrange icons in Outlook. Will see how long I can stand working with this before I throw in the towel and say "I wasted $80 on a crap combo."
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having connectivity issues with your MK850 combo! You can try to reconnect the devices to the receiver with the Unifying Software tool. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023300114. Continue to enjoy!
Rated 2 out of 5 stars
So-So Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth keystroke action, but unit loses connection with laptop frequently and unexpectedly. Must turn off/on to continue typing. Would not purchase another one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having connection issues with yur MK850, please visit us at: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 Our technical support team may assist you with your issue.
Rated 2 out of 5 stars
switch is very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.switch between computers using magic flow is very slow, and sometimes it will take couple of attempts to switch to another computer/laptop
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the issues you're having with the switching between computers while using your MK850. Here are a couple of steps you can follow to solve the issue:
1. Check that both systems are connected to the internet:
On each computer, open a web browser and check the internet connection by navigating to a webpage.
2. Check both computers connected to the same network:
Open a CMD prompt/Terminal: Press Win+R to open Run.
Type cmd and click OK.
In the CMD prompt type: ipconfig /all
Check and note the IP address and Subnet mask. Make sure that both systems are in the same Subnet.
3. Ping the systems by IP address and make sure that ping works:
Open a CMD prompt and type: ping [Where the
Rated 2 out of 5 stars
#4 key sticks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn't. After about 6 months, the number "4" key started to stick making it impossible to enter passwords. (unless the pass word was "44444444444444...…")
No, I would not recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this keyboard! Lightweight but sturdy. Very sleek and comfortable to use.
I would recommend this to a friendRated 2 out of 5 stars
Not a fan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this keyboard AT ALL. I went back with a Microsoft WIRED keyboard and mouse.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard, size is great, key response is nice, have enjoyed using this one.
I would recommend this to a friend