Customer Ratings & Reviews
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- Model:
- 920-008219
- |
- SKU:
- 5761911
Customer reviews
Rating 4.5 out of 5 stars with 3451 reviews
(3,451 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the MK850 Performance keyboard and mouse combo for its ergonomic and comfortable design, ease of use, and generally good battery life. Many appreciate its compatibility with various devices. However, some users experienced connection issues and occasional lag, while others found the price to be a bit high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Bluetooth capability and no wires it works great with my apple home computer
I would recommend this to a friendRated 1 out of 5 stars
Lasted 3 months and it is dead.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 months. Logitech is garbage. If I could give zero stars I would. When will I ever learn.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Awful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses bluetooth connection regulary, mouse lags. Dont waste your money on this garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
Rated 1 out of 5 stars
DOES NOT work with Mac. Bogus lie description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible item. It absolutely DOES NOT work with Mac like the description says. This thing belongs in the garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret any inconvenience caused by this situation. The device is designed to be compatible with macOS 10.15 or later. Please get in touch with our Logi Support team, and they will be able to provide you with a solution to resolve this issue.
Rated 1 out of 5 stars
Failure to Communicate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these within one week and neither one of them worked as described. Returned the products to the store and purchased wired devices and a switch box to accomplish my desired outcome of having 2 laptops share the same keyboard and mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the MK850. I'm sorry that you were unable to set the mouse and keyboard up in a way that worked for your situation. The mouse and keyboard come with 1 Unifying Receiver pre programmed to "bank 1" In order to use "bank 2 and 3" you would need to connect via Bluetooth on both the mouse and keyboard to your other laptop. If you had an additional Unifying Receiver you could program the mouse and keyboard to that using Logitech Unifying Software. Once the Mouse and Keyboard are programmed properly you can switch the devices to the other laptop/computer by pressing "bank 2" on both devices. I'm sorry that you were not able to set them up as desired. I'm glad that you were able to purchase a switch box allowing you to use your devices on both laptops. Thank you for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
Keyboard :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard worked great for 5 months. Now is inoperable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, sorry to see you're having some performance issues with your MK850 Combo. This product does come with a 1 year limited warranty that can be used to get a replacement. You can do that https://support.logi.com/hc/en-us/articles/360023300114. Hope that helps.
Rated 2 out of 5 stars
Not good for large hands
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was just too small for my hands. Felt cramped
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your poor experience with the MK850. WE hope that you were able to find another product within the Logi family that suits your needs. If you ever have any questions of need assistance, please visit us at https://support.logi.com/hc/en-us
Rated 5 out of 5 stars
Great keyboard for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy access keys. Comfortable for long periods of use. No complaints so far.
I would recommend this to a friendRated 2 out of 5 stars
No instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't come with a manual that shows all the functions of the mouse.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sticky Keys
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys immediately started sticking as soon as I bought this. Spend more on a better brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected. For us to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Crappy mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse will not work on a normal desk suface. You have to a mouse pad with it and not a fan of that style of mouse.
No, I would not recommend this to a friendRated 1 out of 5 stars
Super Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works off and on. Even after replacing the battery it still isn't working properly. Had to switch out the mouse for another mouse. Really annoying.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sweet keyboard/mouse combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard/mouse combo is sweet addition to my home office.
I would recommend this to a friendRated 1 out of 5 stars
Complicated Keyboard
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated for this senior! Switched to a simpler keyboard that is not able to connect with three sources.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Rated 1 out of 5 stars
15 return policy is garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll never shop at Best Buy again. A 15 day return policy is garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear! However, we will forward it as a feedback to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Junk, do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse scroll broke after 3 weeks of use. It started moving automatically.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we're sorry to hear that. Reach out to Logi support and our team will help you with the best possible solution.
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never seen a more complicated keyboard and mouse setup! No instructions, just pictures. Worked on trying to set this up for three days and finally gave up. I returned it for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Pcentral. I'm sorry that you were unable to connect the keyboard. The MK850 comes with a Unifying adapter that you could have plugged into a computer or laptop. If you were trying to use the Bluetooth connection on the keyboard you would need to press and old the 1-2-3 buttons until the light starts flashing fast. This indicates that keyboard is in pairing mode and you would be able to find it in the settings on your device to connect via Bluetooth. If you have questions about the MK850 or other Logitech products please visit us at support.logi.com
Kristi from Logitech
Rated 2 out of 5 stars
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, probably will return. Not a fan of the curve.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 3 months old and the keyboard has already died! The Microsoft I replaced was over 10 years old. very disappointed in the quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working 13 months after purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse still works, the bluetooth connection fails and repairing works for a while, then it stops again. I have to buy BOTH and not happy. When it works, great product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Tomd, I apologize for the issues you're having with the Bluetooth connectivity of your MK850. Bluetooth can sometimes cut in and out if there are too many obstructions between your computer and your device, so I would suggest trying to minimize those, as well as trying to minimize the number of nearby Bluetooth sources such as speakers or headphones.