Customer Ratings & Reviews
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- Model:
- 920-008219
- SKU:
- 5761911
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's keyboard quality as ergonomic and comfortable, and its ease of use as highly efficient. They also appreciate its reliable connectivity and good battery life. However, some customers have experienced lag and find the product to be a bit pricey.
This summary was generated by AI based on customer reviews.
Unsatisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse doesn’t work. When I went to BB to return I was informed I had just kissed the 15 day return policy. Leominster store manager said no return.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, please reach out to Logi support.
not full size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is NOT a full size keyboard, despite what it says.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback regarding the size of the MK850 keyboard. We apologize if the product description was misleading and caused any confusion. We understand your frustration if the keyboard is not the full size you expected. We will review our product descriptions to ensure they are accurate and avoid similar issues in the future.
good keyboard.. doesn't last long.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working 4 weeks after I bought it. Its a great keyboard very responsive, however, the buttons to switch between devices only blinks for number 1 and won't allow me to switch between other bluetooth connections.
No, I would not recommend this to a friendBad buy - only worked for 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped working after 3 months. Best Buy wont help, Logitech not honoring the one year warranty. Wont explain why
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We understand your frustration! We apologize that your Logitech MK850 keyboard stopped working after 3 months and that there seems to be a warranty issue. Our warranty typically covers one year, so we want to help. To investigate further and see how we can assist you, please reach out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not good for large hands
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was just too small for my hands. Felt cramped
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your poor experience with the MK850. WE hope that you were able to find another product within the Logi family that suits your needs. If you ever have any questions of need assistance, please visit us at https://support.logi.com/hc/en-us
Keyboard :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard worked great for 5 months. Now is inoperable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, sorry to see you're having some performance issues with your MK850 Combo. This product does come with a 1 year limited warranty that can be used to get a replacement. You can do that https://support.logi.com/hc/en-us/articles/360023300114. Hope that helps.
Failure to Communicate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these within one week and neither one of them worked as described. Returned the products to the store and purchased wired devices and a switch box to accomplish my desired outcome of having 2 laptops share the same keyboard and mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for sharing your experience with the MK850. I'm sorry that you were unable to set the mouse and keyboard up in a way that worked for your situation. The mouse and keyboard come with 1 Unifying Receiver pre programmed to "bank 1" In order to use "bank 2 and 3" you would need to connect via Bluetooth on both the mouse and keyboard to your other laptop. If you had an additional Unifying Receiver you could program the mouse and keyboard to that using Logitech Unifying Software. Once the Mouse and Keyboard are programmed properly you can switch the devices to the other laptop/computer by pressing "bank 2" on both devices. I'm sorry that you were not able to set them up as desired. I'm glad that you were able to purchase a switch box allowing you to use your devices on both laptops. Thank you for being a Logitech customer. Kristi from Logitech
Great keyboard for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy access keys. Comfortable for long periods of use. No complaints so far.
I would recommend this to a friendNo instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't come with a manual that shows all the functions of the mouse.
No, I would not recommend this to a friendtrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of garbage and required to say with 50 characters so trash times 100000000000000000
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry that the product didn't meet your expectations. We will be sure to pass on your feedback to the right team. We value our customers and ask you to please feel free to continue providing feedback about our product and services.
Beware! Less than a month & NOT WORKING.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked less than a month. Used it on other devices. It's the keyboard. BB no exchange.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you're having trouble with your Logitech MK850. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
DOES NOT work with Mac. Bogus lie description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible item. It absolutely DOES NOT work with Mac like the description says. This thing belongs in the garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret any inconvenience caused by this situation. The device is designed to be compatible with macOS 10.15 or later. Please get in touch with our Logi Support team, and they will be able to provide you with a solution to resolve this issue.
Sweet keyboard/mouse combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard/mouse combo is sweet addition to my home office.
I would recommend this to a friendAwful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses bluetooth connection regulary, mouse lags. Dont waste your money on this garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
Lasted 3 months and it is dead.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 months. Logitech is garbage. If I could give zero stars I would. When will I ever learn.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, probably will return. Not a fan of the curve.
No, I would not recommend this to a friendCrappy mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse will not work on a normal desk suface. You have to a mouse pad with it and not a fan of that style of mouse.
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never seen a more complicated keyboard and mouse setup! No instructions, just pictures. Worked on trying to set this up for three days and finally gave up. I returned it for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Pcentral. I'm sorry that you were unable to connect the keyboard. The MK850 comes with a Unifying adapter that you could have plugged into a computer or laptop. If you were trying to use the Bluetooth connection on the keyboard you would need to press and old the 1-2-3 buttons until the light starts flashing fast. This indicates that keyboard is in pairing mode and you would be able to find it in the settings on your device to connect via Bluetooth. If you have questions about the MK850 or other Logitech products please visit us at support.logi.com
Kristi from Logitech
Super Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works off and on. Even after replacing the battery it still isn't working properly. Had to switch out the mouse for another mouse. Really annoying.
No, I would not recommend this to a friend90 days and is defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on 1/4/20 and on 3/30/20 the 0 (zero) key on the ten key numbers no longer works. Best Buy’s says it is no longer returnable after two weeks. $110 key boards that last less than 90 days is a rip off. Stay away from these!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about your keyboard. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.