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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3452 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the MK850 Performance keyboard and mouse combo for its ergonomic and comfortable design, ease of use, and generally good battery life. Many appreciate its compatibility with various devices. However, some users experienced connection issues and occasional lag, while others found the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,452 of 3,452 reviews
  • Rated 3 out of 5 stars

    Two years then buy another

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for two years then just stopped working one day.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech MK850. We're sorry to hear that it stopped working after two years of use. While we're glad it served you well for that time, we understand it's frustrating when devices stop functioning. We strive for long-lasting products and will use your feedback to improve future designs. Logitech

  • Rated 2 out of 5 stars

    Logitech MK850 keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this but I can't. It seems to have a new feature that my old one did not. After a couple of minutes with no use, it goes to sleep to save energy. If I pause to read something then start typing again the keyboard doesn't log the first character I type. It seems like a small thing but happens so frequently it has become annoying. My other computers don't do this so I would have to remember this one is "special". All the online forums indicate this can't be changed via any setting so I will return this. Other than that I thought I had found the perfect keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible keyboard. Don't waste your money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it. Worth experience with this keyboard. It loses contact with the computer (blinking blue light) all the time. This is even worth it when you have large files open. I have a Dell computer with Bluetooth with a lot of memory. Use the Logitech options. Did not resolve anything. Talk to service and they tried a couple of things and then told me that it was a problem with the driver. When I asked what to do, they just disconnect me. Will never again buy anything from Logitech. Save your money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth always resets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product.. Blue Tooth connection will unpair with Laptops shortly after connecting. Keyboard and Mouse keep loosing their connection with each other. Overall and piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used and broken out the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase experience with Best Buys has been horrid. I first tried purchasing a keyboard and mouse online for in same day in store pick up. Both times the orders were confirmed. I never received a notification that the order was ready. So I cancelled and decided to go into the store. Some guy, I presume loss prevention, followed me around as I tried to search for a product to purchase. I finally made the purchase, opened the box and the keyboard obviously was used. There was dirt and debris on the keyboard, one of legs on the bottom to prop up the keyboard was completely broken off and gone, and on top of all of that the keyboard didn't work. Meaning, the keyboard didn't come on at all. In summary I went through all this trouble to buy this crap only to open a box to a used and broken product. How awesome is that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No owner manual explaining how to use. Keys are different on rhis keyboard. ie: no windows key or print screen key. No software to program mouse dunction.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jack,
      I am sorry to hear that you are not happy with your Logitech keyboard. I suggest you look at Logitech's Keyboard assortment because each is unique in its primary functions, so some keys may be included in some keyboards but excluded from others. Also, some Logitech keyboards have a Start key instead of a Windows Key. If PrtSc shares a key, you may need to press Fn + Windows key + PrtSc. I hope you find this information helpful.
      - Leo from Logitech

  • Rated 1 out of 5 stars

    Worst Keyboard EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues are horrendous! Not worth $80!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keystroke lose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This K810 is a piece of junk.I spent countess hours trying fix the missing first key while typing. Check out the many reported on line problems before purchasing this defective unit. Best Buy was great on exchanging for another brand... Never Logitech again..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the flat keyboard like I'm use to been using all these years. It's sort of wavy

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback; we really appreciate your valuable feedback. Please be informed that the keyboard is designed with a slight wave to help create a natural typing position.

  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb for the connection is no longer working. The bluetooth is always lagging. I got it less than 2 months ago and I am about to throw it away. Really disappoined with the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it back today and purchased one that would light up at night, and I already like this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Ruthie,
      I am sorry that the MK850 does not have all the features that you need. Logitech offers many different Mice and keyboards with varying features at different price points, and I am glad to hear that you were able to find one that suits your needs. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    bad prod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT waste your money! Stay away from this model.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Alan, we are so sorry to hear that the MK850 did not meet your expectations. At the end of this message, I have attached a link to help solve any issues you may have encountered with the MK850. We apologize for the inconvenience. Have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360023300114