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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the comfortable keys, adjustable backlighting, and excellent battery life of the MX Keys keyboard. Many appreciate the ease of use and compatibility across multiple devices. While some find the keyboard heavier than expected, and occasional connectivity issues have been reported, the positive feedback on key feel and overall quality outweighs these concerns. The price point is noted by some as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,305 reviews
  • Rated 5 out of 5 stars

    Nice upgrade to my Apple Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard blows the Apple keyboard out of the water. The fact that it has backlit lighting in itself is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys feel great! I love that the board lights up makes it easy to see the keys while having a black desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I have used it for several weeks. I would probably purchase this over the Apple keyboard, especially considering the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did’t like the keyboard that came with my new IMAC (2020), so I bought this keyboard. It is heavy, but has the features I am accustomed to. (i.e. a numeric pad). It does NOT connect by Bluetooth so I have to to use a USB port. Everything else such as the printer, iPad and iPhone connect just fine. After doing some research, I think that Logitech has a program glitch which doesn’t allow to connect to the new versions of the IMAC (Catalina) BTW I bought the Logitech Keyboard model that is suppose to be able to switch from a IMAC to a Windows with the same keyboard and it did not connect by Bluetooth either.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Craig! I'm sorry to hear you're running into Bluetooth connection issues. Make sure when connecting via Bluetooth you are: pressing the "1" button at the top of the keyboard with the computer icon next to it for 3 seconds. The light should flash and, on your Mac, you'll want to click on the Settings icon on the bottom bar - click on Bluetooth - then click on MX Keys. Once paired it should become a solid white light. Then, on the Windows computer, press and hold the "2" button until flashing. Then go to the Windows icon in the bottom left corner - Settings - Devices - Bluetooth - Add Bluetooth or other devices - click on MX Keys once it pops up. If you've already gone through these steps, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 as it sounds like the Bluetooth in the keyboard is defective. I hope this helps! - Maggie from Logitech

  • Rated 5 out of 5 stars

    I got the keys the keys the keys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome keyboard best all around design. Great connectivity to multiple devices. Pleasant concave design to keys. This back lit keyboard does the job hands down logitech did their job.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a bit smaller but the keys were really comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were better. The typing experience is nice but the app leaves something to be desired and I wish the backlighting would not turn off as fast as it does. Also they don't seem to last very long

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, however it definitely does not feel nearly as premium as the apple magic keyboard. I would also like to note that it did have connection issues when not using the dongle. I have a USB/c hub monitor so not an issue anymore but still something to consider that it clearly isn’t optimized for the new macOS

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this keyboard along with the Master Mouse because I have 2 devices that I used together. The option to switch up to 3 devices works great. My problem is with Flow, but that has more to do with the mouse. I wish it wasn't as heavy and smaller. It also feels cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard except for one thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is fantastic except for one thing... just a Bluetooth connection can’t be used with my new Mac mini. You must use the wireless USB receiver to maintain a connection. I don’t have a lot of peripheral USB items so this didn’t turnout to be a deal breaker in my case. The keyboard itself, again, is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard. Able to use all standard Apple shortcuts.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying the Logitech MX Keys Keyboard for Mac! It's fantastic to know that you're able to use all standard Apple shortcuts.

      Thank you again for your purchase and review.

  • Rated 5 out of 5 stars

    A great keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves to use it with her Mac.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that your wife is enjoying the Logitech MX Keys Keyboard for Mac! It's fantastic to know that it's meeting her expectations and providing a great user experience.

      Thank you again for your purchase and review.

  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect!! Is capable of working different devices at the same time…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Plug & play. Not used to Bluetooth keyboard. Works by plugging a gadget into computer usb port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT keyboard!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to say except great things about this keyboard. It works flawlessly with my Mac, the keys are wonderful, and it enables an awesome typing experience. Zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost bought the Apple brand, but decided on the Logitech. I am not disappointed. I have had no issues with my 2021 14” MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger board and numbers on the side. Color is great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech MX Keys. We appreciate you highlighting the keyboard’s features. Your feedback is valuable to us.

  • Rated 5 out of 5 stars

    Very satisfying to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is very satisfying to type on. Love the auto back light feature. Works perfectly on all of my devices even when using a unifying receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Keyboard iPad & Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this keyboard, use it with my Mac Book Air & my iPad Pro, I works so very nice & the back light is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an excellent item, good tension as always at best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent item, good tension as always at best buy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you hear you love the MX Keys! It's a great keyboard with excellent key tension, and we're happy you found it at Best Buy. Thanks for the 5-star review!