Customer Ratings & Reviews
- Model:
- 920-011406
- |
- SKU:
- 6539505
Customer reviews
Rating 4.7 out of 5 stars with 710 reviews
(710 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the MX Keys S keyboard for its quality, comfortable key feel, and ease of use with both PC and Mac. The long battery life and wireless connectivity are also appreciated. Some find the keyboard to be expensive compared to alternatives, while others feel the size is smaller than expected for the price. Overall, the keyboard's positive attributes seem to outweigh the concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the backlit keys, particularly since I have an eye problem and the keys are easy to see.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ana R
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use , great price , I like that is cordless.
I would recommend this to a friend Rated 5 out of 5 stars
Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard works great. Back lit helps when working late.
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! We're thrilled to hear you're loving the MX Keys S! It's designed to elevate your typing experience, and we're glad the backlit keys are helping you power through those late nights.
Rated 3 out of 5 stars
keys wear out graphics quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great keyboard, works really well, but this isn't the first time I have had issues with logitech keyboards having the letters on the caps wearing off. Other $10 keyboards can manage to keep their keys in good shape after 10 years, why can a $100 + keyboard not keep its keys in good shape after 1. And in the past when I have contacted logitech for them to fix or replace the keyboard, they refuse and say it is "wear and tear"
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the MX Keys S. It sounds like you've experienced durability issues with keycaps in the past. We appreciate you letting us know about the worn keycaps on your MX Keys S. But keycap wear can be affected by usage factors.
Rated 2 out of 5 stars
I don't know exactly what it is, but I hate it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Logitech K800, This MX KEYS S just can't compare to the much older much cheaper keyboards of the past. The build quility feels nice but there just feels like something is terribly off. My WPM went way down while errors tripled. It's hard to say what exactly it is that is so terrible. The keys seem to not register unless you fully bottom them out. The spacing between keys seems a bit excessive too which may be contributing to the increase errors. After using this keyboard for 2 months, I can still pull out the K800 and blow this thing out of the water. I would not recommend this keyboard. Also doesn't use the same dongle as the MX Master 2s or MX Verticle.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
love typing on this keyboard but wont type
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great keyboard to type on but wont stay connected very laggy tried to trouble shoot the issue and find a fix followed some youtube videos to try to help fix the issue but nothing worked will work find for a few mins then start lagging typing funky and go in and out of not wanting to type ... i cant recommend this keyboard from my experience it is basically usable
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you're experiencing connectivity issues with your MX Keys S keyboard. We understand how frustrating it is when a keyboard that feels great to type on becomes unusable due to lag and connection problems, even after troubleshooting. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Disconnected way too often
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had serious connectivity issues with both Bluetooth and the receiver. No matter which connection I used, it would randomly disconnect every 10 minutes or so. I would either have to wait about a minute until it started back up again or turn it off and turn it back on. Tried every troubleshooting option in the book and tried the keyboard on two different computers—same problem. I’m convinced I just got a lemon because a coworker of mine got this keyboard after me and has run into no issues like mine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret any inconvenience you may have experienced and want to assure you that your feedback is of great significance to us. If you haven't already, we'd recommend you to please contact Logitech Support team as they'll help you find a more suitable resolution at the earliest.
Rated 1 out of 5 stars
Be careful. I bought it; problems develop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard 6 months or so ago. It is a wireless keyboard. I particularly wanted a keyboard that did not "clack" when you typed. Although this keyboard met that standard, it now only works if it is plugged in with the charging cable. When I take it off, after a few minutes it types nothing. Of course, the Best Buy customer service is useless and I'm stuck with this no longer wireless keyboard. (I am very meticulous and the keyboard has remained pristinely clean.)
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. We recommend resetting the keyboard by turning the keyboard off and the on and then press the key combinations - Esc+O (release) Esc+O (release) Esc+B, now all the easy switch will blink continuously. You can turn the keyboard off and on and the easy switch 1 will blink continuously indicating it is ready for pairing. If the issue persists, reach out to Logi Support and our dedicated team will find a solution.
Rated 2 out of 5 stars
its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have the keyboard and the mouse and i am not a fan of either. the keyboard is sticky and the mouse sucks up battery and i have to turn the bottom on and off to make it work correctly. i will be upgrading soon
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! Incase if you need additional help, kindly please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Logotech Messed It Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A capable keyboard but they screwed up the retractable legs, and didn't put on non-skid rubber feet like they used to on the older models. The result is the keyboard slides all over the desk, making it effectively worthless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
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