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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the MX Master 3S Wireless mouse for its comfort, excellent battery life, and amazing scroll wheel. Many appreciate its overall performance and customization options, as well as its reliable connectivity and quiet click. Some users find the size and weight less than ideal, and a few consider the price to be a bit high. While a small number of users dislike the software, most do not experience any lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,974 reviews
  • Rated 1 out of 5 stars

    Unreliable Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these, both failed right after warranty expired.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I am truly sorry to hear that both of your Logitech MX Master 3S Wireless Mice failed shortly after their warranties expired. It is completely unacceptable for a product to be unreliable, especially when purchased in duplicate. We sincerely apologize for this frustrating experience and the inconvenience caused by these failures. Logitech

  • Rated 1 out of 5 stars

    The mouse wheel is loose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this mouse, but the mouse wheel is loose and moves on its own. Drives me crazy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry to hear about the loose mouse wheel on your MX Master 3S. We understand how frustrating that can be, and it definitely disrupts the smooth experience you expect with an MX Master mouse. Our apologies for the inconvenience this has caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    DO NOT BUY THIS MOUSE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MOUSE. It will stop working a few months after the warranty expires and there is nothing logitech will do for you. Do a Google search of random charging/dead battery issue and you will see your future issues. There is a reason this mouse is only 1 year warranty while many others offer more. Wish I had seen a review that mentioned this issue and I would have saved myself the money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear about your experience with the Logitech MX Master 3S. We value your feedback and will use it to improve our products and services. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    Probably not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel not fast enough. Expected better for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly Broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this mouse for 1 day after the return policy (2 weeks)-dropped 1 time off couch onto carpeted floor. Clicks and scroll wheel now make noise, no longer a 'silent' mouse. Very disappointed in this mouse for the price point. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looses connection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a mac user: every week or two you’ll need to restart your macbook to be able to use your mouse again. It seems to be a common problem for a long time (google it).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience. We sincerely apologize for the inconvenience caused and appreciate your feedback. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Excellent response

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse lives up to the expectations. Solidly built, easy to setup (windows computer). Multi functionality. I’m a logitech fan for a reason. They never let me down!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk. Do not buy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of garbage. Quit working 2 months after the purchase. Chatted with Logitech via the support portal, they want to take weeks to replace this. Have to verify I knew how to charge the device. Said they'd replace. Now a week later, they want me to send the device in for inspection. Each time they delay they say it will be another 72 hours for a response. I can get a nice gaming mouse from New Egg for about 50% less than this junk. That is what I am doing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    Very unconfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, it felt horrible in my hand. The arch is in the wrong place. And the material is weirdly coarse, and retains my hands heat signature. Far leas comfortable than the ergonomic mouse was using. In every other way, it is fantastic, technically. But try before you buy. Because its the least comfortable mouse Ive used. I returned it immediately.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      While the Logitech MX Master 3S is often praised for its advanced features and sleek design, it's important to remember that comfort is subjective. In your case, the mouse's ergonomic shape and material didn't align with your preferences.

  • Rated 1 out of 5 stars

    AVOID. Left mouse button fails after ~ 1 year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID. My left mouse button is failing after just over a year after purchase. Click and drag is very unreliable and it'll drop things early or not even start dragging the file or folder to begin with. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech MX Master 3S. We apologize that you're encountering issues with the left mouse button failing and the unreliability of click and drag after just over a year of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    What A Mouse!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands-down the best mouse I've ever owned. Horizontal scrolling, silent click, all the buttons, notched/endless vertical scrolling,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my hand great. Worked great for a couple months. Then three days past the returnable date, it died. Not happy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the premature failure of your MX Master 3S mouse. We understand how frustrating it is to experience a product malfunction so soon after purchase. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Great mouse, just buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the best feel out of any Logitech mouse I've ever purchased, which has been quite a few. Good ergonomics and feels high quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Mouse can't last more than 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this mouse for one year, and it can't be charged anymore.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that your Logitech mouse stopped charging after only one year of use. We value your feedback and apologize for the inconvenience this has caused. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:

      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Great addition to my Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to upgrade a very old Logitech mouse and I wish I had done it sooner. It’s great and works perfect with my Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse for all your apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes some of the best mice out there and this one did not disappoint. Very ergonomic and tacking is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! Very ergonomic and feels great! Inhave paired it with the logitech mx mini and its the best combo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mouse for my daughter for Christmas and she loves it! She really likes all the features with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse I’ve ever used. Wish I was able to use the app (can’t due to using on work computer)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ther are better out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spring on the left mouse button is very weak. Its difficult to do quick clicks with it. I've already went to my old mouse again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.