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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2961 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,961 reviews
  • Rated 2 out of 5 stars

    Hardware Bug- One LED always ON - Dries up battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought logitech MX Master 3s mouse 2years ago. Now, The led indicator at the bottom always shows 2nd led ON. Even when i switch off the mouse, 2nd led stays up. And it dries up the battery within just 2 days

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—we’re really sorry to hear about the issue with the LED staying on. That’s definitely not how things should work, and we understand how frustrating it must be to deal with battery drain like that.

      We’d love to help get this sorted. Please reach out to our social care team at **socialcare@logitech.com** and include the following details:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’re here to support you and get your mouse back to performing the way it should. Logitech

  • Rated 5 out of 5 stars

    Great for Mac and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Works really well on my PC when gaming and my Mac when I am video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Mouse for Creatives and Professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for productivity and creative work. Why don't all mouses have horizontal scroll wheels?!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Scroll so sensitive

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it feels weighty but the scroll wheel is too sensitive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the MX Master 3S. The scroll wheel sensitivity is adjustable through the Logitech Options software. You can customize the scroll speed to your preference, including switching between ratchet and free spin modes. Let us know if you need further assistance with these settings.

  • Rated 4 out of 5 stars

    Great product overall, but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but The horizontal scrolling is weird, a little hard to control. I got the white one, it stains yellow from my thumb and ring finger, i'm not sure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for working in IT feild

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to this mouse from a razer, mu productivty has increased by 30 percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. One of the best products I have ever purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best looking mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and minimal, will work with your all white and clean setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend. Price is decent as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great after all

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most acclaimed mice. So much for all the hype. Does not work with a cable. Only works on Bluetooth. With Bluetooth does not really work well on a Mac. It’s erratic. Low DPI. Works great in Windows. But given the price tag not worth it. Disappointed with this purchase. I want to return this. I will say the ergonomics are good, but without the basic functionality it does not feel like a good mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience and disappointment you've experienced with the Logitech MX Master 3S. To ensure you have a satisfactory resolution, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    The Ultimate Productivity and Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse as a late Christmas gift after debating which brand and model to choose as a replacement for my Microsoft Explorer Mouse. After reading many reviews, I decided on the Logitech MX Master 3S Wireless Laser Mouse, and I must say—it has exceeded my expectations. This mouse is fast, responsive, and incredibly smooth. The MagSpeed scroll wheel allows for precise scrolling or lightning-fast navigation when needed, making it great for both productivity and gaming. I also appreciate the plentiful buttons and customization options, which let me open applications and execute shortcuts using button combinations with mouse movements—just like the mouse it replaced. One thing to be aware of is hand placement as the scroll wheel is sensitive and can be easily spun. The Logi Bolt USB receiver included with the mouse is a great addition, as it allows multiple Logi Bolt-compatible devices to connect without taking up extra USB ports. Additionally, the mouse supports Bluetooth connectivity, making it useful for pairing with presentation devices, tablets, or other non-USB devices. While I haven’t had the need to use Bluetooth mode yet, it’s nice to have that flexibility. One of the key reasons I chose this mouse is its built-in rechargeable battery, which is charged via a USB-C port located at the front. Thanks to this placement, the mouse remains fully functional while charging. Battery life is excellent—at the time of writing this review, it’s still at 70% charge, and I haven’t had to recharge it since fully charging it on the first day of use. Only time will tell how many cycles the battery lasts, but so far, I’m impressed. I have large hands, and I find this mouse comfortable to use. The ergonomic design fits naturally in my palm, reducing hand fatigue even during long work or gaming sessions. The build quality feels premium, with a nice weight that gives it a solid, high-end feel. I paired this mouse with the Logi MX Mechanical Full-Size Wireless Mechanical Keyboard (Tactile Switches), and together, they create a seamless, efficient, and comfortable setup for both productivity and gaming. If you're looking for a high-performance wireless mouse with customizability, great battery life, and ergonomic comfort, the MX Master 3S is worth the investment.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for such a thorough and thoughtful review of the MX Master 3S! We're thrilled to hear it's exceeded your expectations and is proving to be a worthy replacement for your previous mouse. We're especially glad you're enjoying the MagSpeed scroll wheel, customization options, and ergonomic design. Your insights on hand placement, the Logi Bolt receiver, Bluetooth connectivity, and battery life are incredibly helpful. We're also delighted to know it pairs perfectly with your MX Mechanical keyboard. We appreciate your detailed feedback and are confident you'll continue to enjoy your MX Master 3S for a long time! Logitech

  • Rated 5 out of 5 stars

    Fast Running Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this for pairing with a new laptop. Incredibly easy to use and fast. Plenty of buttons to use as needed for your installed apps. No need to worry about batteries. Comes with charging cable.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Still the best mouse for productivity.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the original MX Master since it came out a few years ago as my daily driver for work. I have also skipped the past versions as well. So, on first impressions, the fundamental design remains almost the same. It is still for right-handed people, the thumb rests comfortable on the rubber “winglet”, it promotes a “palm rest” use, and has similar weight. There are also significant changes. The side-scroll wheel is larger, the back-forward buttons are now below it, and the scroll wheel is larger and all metal. I will say that I do prefer the back-forward buttons on the side as they seem a bit out of place under the side-wheel. The right-left buttons are smaller but are pushed forward a bit more and the right one protrudes further. I had to get used to it, but it only took a few hours before things became second nature. Overall, I find the ergonomics comfortable for my medium-sized hands. I tried connecting via USB-C wired, Bluetooth, and the included 2.4Ghz receiver across a Windows laptop, an iOS tablet, and an Android tablet. All connected properly with no issues. Switching between them is a breeze by pressing the buttons below the mouse. According to Logitech, the battery life can last for 70 days, and it seems that this may be true since I’ve been using it for days and it still shows up as full. Plus, the mouse features quick-charging where 1 minute provides 3 hours of use -very nice! The buttons and wheels are very responsive, and I am grateful that they are very quiet -useful while late night browsing! The underside allows for easy gliding across several surfaces (hard or soft). The mouse is easy to pick up and drop easily as well. While I might not be fully sold on the placement of the forward-back buttons, they make it easy to move between web pages. Since I work heavily with spreadsheets and data, the MagSpeed scroll wheel is of great benefit. The same goes with the side-scroll wheel. Managing long websites, text, and video editing becomes so much easier. Just in case the stock settings do not do it for you, Logitech provides the Logi Options app, where you can easily customize the buttons, add macros, adjust the gesture button and scroll wheels specific to the software or program, and even device being used. I especially appreciate changing the DPI. There you can manage all compatible Logi devices as well. At the end of the end Logitech has got a great thing going with the MX Master series. While there’s nothing wrong with the original, I am glad that now the MX Master 3s features USB-C, great battery life, and super quiet buttons. It may be pricier than other options, but what it brings to the table is well worth it in my opinion.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello insomniak1,
      I am glad that you are enjoying the MX Master 3S. Thank you for writing a detailed review of your experience with the MX Master 3. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Performance with Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MX Master 3S has been a game changer for my daily workflow. As someone who works long hours at a desk, I appreciate how comfortable and well designed this mouse is. The ergonomic shape fits naturally in the hand and the quiet clicks make it ideal for a focused work environment. The MagSpeed scroll wheel is incredibly smooth and accurate, perfect for navigating through large documents and spreadsheets. I also really value the customizable buttons and the seamless device switching. It’s clear this mouse was built with productivity in mind. The battery life is impressive. I charged it once when I got it and haven’t had to worry about it since. It took a couple of days to adjust from a standard mouse but now I can’t imagine going back. If you're looking for a reliable high performance mouse that delivers comfort and control, the MX Master 3S is absolutely worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear the MX Master 3S has significantly enhanced your workflow with its comfort and precision. Your detailed feedback on the ergonomic design, quiet clicks, and MagSpeed scroll wheel truly highlights what makes this mouse a productivity powerhouse. It's fantastic to know the seamless device switching and impressive battery life have also made such a positive impact. Logitech

  • Rated 1 out of 5 stars

    Light Version gets nasty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is absolutely great but do not get the white/gray/light version. Certain areas turn orange and does not clean off. I use the mouse in my office only and keep my work area very clean. I’ve only had the product for 3 weeks. The mouse looks disgusting. Especially when my workspace is light and clean. It’s like armpit stains.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LogitOptions+ Software is a joke.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hardware, shame it does not work reliably on Apple Silicon.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing. Try reinstalling the software and if the issue persists don't hesitate to connect with Logi Support, where our dedicated team is ready to find the perfect solution for you.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Mouse for Work

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MX Master 3S is my new favorite mouse for work. It’s extremely comfortable to use, has solid performance over Bluetooth or Logi Bolt, the side scroll wheel has a lot of convenient uses, and the battery lasts long enough that I never have to worry about charging. For productivity focused work it feels like the peak. Getting into the box, you get the mouse, a charging cable, and a Logi Bolt receiver. It should be noted the Logi Bolt receiver is somewhat new and not compatible with older Logitech devices that used the Unifying receiver. Something to keep in mind if you are already using other Logitech devices with an existing receiver. I set the mouse up first using the Logi Bolt receiver and the mouse appears to be pre-paired to it out of the box, so there was nothing for me to do but plug it into an existing USB-A port. Running the setup through the Logi Options+ software I was able to make assignments on each button and set up application-specific profiles. It is unfortunate that the Logi Options+ software isn’t compatible with all of Logitech’s mice and keyboards; currently I still need to use the older Logitech Options for my K680 keyboard. I’ve been using the MX Master 3S for a couple of weeks now and have used it as my primary work mouse for about a week. I’ve used it interchangeably over Bluetooth and with the Logi Bolt receiver in a relatively crowded office environment and the performance has been flawless in both cases. I cannot really point to a difference in using the mouse with the Bolt receiver or over Bluetooth. I think I might notice a little bit less latency over Bolt, but the difference is almost imperceptible. The first thing I noticed was how comfortable it was. It feels like it’s perfectly sculpted for my hand and the soft-touch plastic helps a lot as well. The side scroll wheel feels well positioned and I don’t have to strain my hand to get to it. The main scroll wheel feels similar to the MX Anywhere 3 and transitions seamlessly from stepping scrolling to free-wheeling and it felt really easy to dial in exactly the speed I wanted for the email or document I was working on. The primary left and right click buttons are very quiet, but there’s a tactileness to them that never makes me question whether or not I’ve clicked. With the software installed, the mouse will automatically switch profiles for applications you have loaded, which I think might work well for some people, but for me it was a little jarring to have the side scroll wheel flipping between tabs on Chrome only to then be adjusting volume or changing cells somewhere else. Thankfully, this is easy to turn off. There is also a button on the thumb rest that opens up some gesture controls. I didn’t get much use out of the gesture controls myself, but they work well enough. The cursor tracks smoothly across a variety of surfaces, though I can’t say I noticed too much of a difference turning the 8K sensor mode on. The standard mode (which is what the previous MX Master 3 has) is probably what most would use I’d imagine. The battery life has been excellent for me. I’ve used it for several full days and not seen the percentage drop at all. It’s quoted at 70 days by Logitech and I’m inclined to believe that. It’s certainly long enough that charging is never really on my mind. Before the MX Master 3S I was using the MX Vertical ergonomic mouse. I like that mouse a lot and ergonomics are important to me, but I’m considering switching to the MX Master 3S full time now just for the sheer amount of productivity features it gets me.It’s no gaming mouse and if you’re a lefty you’re out of luck, but for work I haven’t used anything better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello SamG,
      I am glad you are happy with your new MX Master 3s. Thanks for taking the time to leave such a detailed product insight for others to refer to. I agree, the MX Master 3S is comfortable and has all the productivity features that most users need. Logitech appreciates your product review. - Leo from Logitech

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Have a 2S? You will love this upgrade!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech doesn't need any introduction and I have been an avid user of Logitech computer accessories for as long as I can remember. I have been working as a Mechanical Design Engineer for more than 10 years now and Logitech is the only brand that I use for my mouse. I spend 90% of my time at job using mouse to 3D design stuff on software such as Creo, NX and SolidWorks. I cannot even imagine using any other brand mouse. I started with G602 that had 9 programmable buttons and anyone with even a little design experience can understand how much of a life saver that mouse is. Unfortunately, that started giving some issues after more than 5 years of service and I replaced it with MX Master 2S and OMG, that was a game a changer too. I agree, it didn't have as much programmable buttons but I still was able to make full use of few that are provided. The MX Master 2S was a fantastic mouse, but I had two complaints about it: 1) It used Micro USB instead of Type C and 2) the thumb wheel and navigation buttons were hard to use. The MX Master 3S fixes both those problems. The thumb wheel now has a very high quality feel to it and is very easy to spin around, and they've moved the navigation buttons lower down to make them easier to press with your thumb. The main scroll wheel has also been made quieter, and somehow even more fun to use. As before, this mouse works on pretty much all surfaces, can connect to 3 devices, and can connect by either bluetooth or a USB dongle. I've had no issues using it on both a Mac and PC. Logitech claims a battery life of 70 days, and while I obviously haven't been able to test that out yet, if the MX Master 2S is anything to go by, you can expect great battery life on this mouse too. The 3S has significantly better placement for my average sized hands. On the 2S, it required pulling my thumb so far back, that it initially felt like my thumb was going to dislocate. On the 3S that isn’t a problem. The vertical scroll wheel is great. Feels much better than the scroll wheel on the 2S, but it may take some fiddling with the Logitech Options program to get it to automatically switch to free scrolling based on your desired speed. The default setting switches it too easily, and the jump from ratcheted scrolling to free scrolling speed is significant. You might find yourself wanting to just scroll a few lines faster, and then suddenly you’re all the way at the bottom of a webpage. It's a big upgrade from Master 2S. However, if you own a Master 3, getting a 3S would not be much of an upgrade for you. The only difference between the two are that 3S has a 8000 DPI sensor where as 3 has 4000 DPI sensor. The other difference is that Logitech claims that 3S has 90% quieter clicking than 3. There is no question the placement of the back and forward buttons has been improved as well as the horizontal scrolling wheel as compared to 2S. The tracking also seems more precise. The gesture button is also vastly improved and now has an actual physical button. This mouse unequivocally earns a high five stars rating from me, along with my honest and very hearty recommendation. You will never see a mouse more ergonomic and comfortable to use than this one!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello MacUser,
      I am glad that you are enjoying the MX Master 3S. Thank you for writing a detailed review of the product. I agree, the added features such as 8K DPI and USB type C are great. I will record your product insight and pass it on. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Gray Turns Yellow. Disgusting.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 months this mouse is once again, just like the 2s, a total waste of money. It turns a disgusting yellow color. This is totally unacceptable and things like this should never be put up for sale. I don't care how quality the product is otherwise. It's ridiculous.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Logitech MX Master 3s Mouse Simply Rocks!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very experienced with the MX Master Mouse (having owned the original MX Master), which worked perfectly on Windows. I recently bought a brand-new MacBook Pro M1 Pro with the Silicon ARM Chip, and I also bought the MX Master 3 Mouse. Unfortunately, the Logitech Options software you download in order to program the mouse didn’t work with the MacBook Pro, which was a major disappointment. Until just recently, Logitech still hadn’t optimized the Intel based software for the Logitech Options App (the app you use to program functionality on the mouse) to run on the Silicone ARM technology of a MacBook Pro, so sadly, even with Logitech Technical support help, I had to return it. To Logitech’s credit, days after returning the mouse they sent me an updated link they said would work with an MX Master 3 on a Silicon ARM Based MacBook Pro. I stored the link hoping I’d get another opportunity to use a MX Master. That day came when I got the newest MX Master 3s. So, did it work? Yes, yes it did! Using the updated Logitech Options Installer, it installed perfectly, and I was able to program the mouse to my specific needs. To say I’m a Happy Camper is an understatement. Now that I’ve gotten the pre-story out of the way, let’s talk about this mouse. If you’ve never had the pleasure of owning a Logitech MX Master Mouse, you simply have no idea what you’re missing. It may seem odd to wax enthusiastic over a mouse, but the MX Master is worthy of such praise. And this newest MX Master 3s even more so. It’s now even more ergonomic. It just fits your hand so perfectly. It’s made of premium plastics (recycled to save the planet) and this version doesn’t show fingerprints. They come with a battery which lasts a LONG time. A very LONG time. The new MX Master 3s can go up to 70 days on a single charge. My original MX Master lasted a long time as well, so I have every expectation the 3s will live up to what Logitech claims. You need to go to Logitech.com and download the Logitech Options App. It is very easy to use and lets you customize so many aspects of the mouse. You can change the pointer speed. You can Program the second scroll wheel on the side of the mouse. I use it as volume up and down. You have two buttons underneath the second scroll wheel, which I have programmed as forward and back. And there’s yet another button where your thumb rests, which I’ve set up for Universal Control. You can choose from many other options to suit your workflow. The primary scroll wheel is magical. There’s the traditional mouse click we’re all used to. And a tap of the button behind the wheel, releases what Logitech calls Magspeed. The wheel is magnetic and has no, none, zip friction. You can scroll faster than you’ve ever scrolled before. And the scroll wheel also can be clicked and programmed for a number of functions. I have mine programmed to zoom, which is very cool. The mouse can be paired with up to three different devices and all you need to do is tap the pairing button on the bottom of the mouse to switch between paired devices. This mouse can scan up to 8000 DPI, for ultra-smooth and accurate scrolling. The mouse can connect with Windows, Chrome, Linux, iPadOS , Android and MacOS. And if you don’t have Bluetooth, it does come with a USB Receiver. One of the best upgrades over previous MX Master Mice is how unbelievably quiet the 3s is. You can’t hear the wheels scroll. More importantly, you can’t hear the right or left mouse clicks. How refreshing to have a mouse which does so much, yet so incredibly quiet. If you haven’t gathered from what I’ve written, I’m quite enamored with the Logitech MX Master 3s. They took everything that was already good in previous MX Master Mice and improved it significantly. And now, I’m able to use it on a MacBook Pro M1 Pro Silicon ARM Based laptop. Is it worth the price of admission? Yes, yes it is. Just get one. You simply won’t regret it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello RBrylawski,
      I am glad that you are enjoying the MX Master 3S. Thanks for being patient and working with the Logitech support team to finmd a solution to your issues. Also, thank you for taking the time to write a detailed review of your experience with Logitech's product and customer service. Logitech appreciates your product review. - Leo from Logitech