Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$159.99
Save $20
The comparable value is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the MX Mechanical Keyboard's exceptional quality, long-lasting battery, and satisfying key feel. Users also appreciate its reliable connectivity and ease of use. The main drawbacks mentioned are its relatively high price, some concern about the noise level, and limitations in the software for key customization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 745 reviews
  • Rated 4 out of 5 stars

    Great Office Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office keyboard. Keys were just too close together for me personally. Definitely an upgrade from the ones most companies hand out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and quiet, but...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feel, although some issues with wireless connectivity and switching devices...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mechanical keyboard with great customization with app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard of the future

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Loving the smooth texture that the keyboard has, very smooth when typing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks and pedorms. Love the backlit keyboard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible support from Best Buy.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a disappointing experience with both the product quality and Best Buy Support. The item was defective right out of the box — the caps lock would activate automatically when using the shift key. My initial interaction with Best Buy Support was frustrating, as the first chat agent was completely unhelpful. The second agent assisted me in returning the item. It took about an hour of chat with Best Buy Support to just get to the point where they helped return the item. But after the return, Best Buy took no further action until I reached out to their support team again. Then they told me their Support had dropped the ball and though they provided me a return shipping label, they had failed to initiate a replacement. And that the only option is to refund. So this was another hour of wasted time with Best Buy Support. Two hours of my time just wasted by Best Buy. I have used Logitech products for many years, and this was the first time I received a defective product. I can understand that. However, Best Buy's Support is unacceptable. If you are reading this, please buy the Logitech product from another vendor.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the issues you encountered with the MX Mechanical keyboard and your experience with Best Buy Support. We value your feedback and will use it to improve our products and customer support processes. Logitech

  • Rated 2 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard except it stopped working just after the year warranty was up and Logitechs customer support was horrible. Had to purchase a new one.The keyboard was excellent in terms of performance and features, but unfortunately, it broke down just after the one-year warranty period ended. I reached out to Logitech's customer support for assistance, but my experience was very disappointing. They were unhelpful and did not provide a satisfactory solution to my issue. As a result, I ultimately had to buy a new keyboard to replace the faulty one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Logitech MX Mechanical keyboard breaking down after the warranty expired. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Lighted Keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech was always a favorite of mine and this did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. I love the Flow function most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with MacBook Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mechanical keyboard which I use with my MacBook Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive, but Love the feel and function of this keyboard. No sticking keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definetly buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and love how it sounds and feels. I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech MX Mechanical

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic keyboard for ergonomics! I love Logitech just make good products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s exactly what I wanted. I wanted the louder keyboard but eh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Feels great Fast device switch Cons: Backlight is not super bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need this keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good keyboard, a little bit expensive! i REALLY LIKE IT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good feel, not so great key layout.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the feel of the keyboard is great, there is no space between the top row of F-keys and the row of number keys. I'm a pretty good touch typist, and the way that row of F-keys is positioned caused a lot of inadvertent presses of the f-keys, so I returned it for a different keyboard that had better layout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have keyboard!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard!! Love the clicking sound and the functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mechanical feel (and noise)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what it is. Has a nice feel but I am hoping it lasts longer than other Logitech keyboards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backlight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is backlight cannot be controlled. It turns off after typing too quickly.

    I would recommend this to a friend