Customer Ratings & Reviews
- Model:
- 920-010547
- |
- SKU:
- 6502579
Customer reviews
Rating 4.6 out of 5 stars with 752 reviews
(752 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the product's extremely solid keyboard quality, impressive battery life, and satisfying mechanical key feel. They also highlight its reliable connectivity and overall ease of use. However, the price is frequently mentioned as a significant drawback, with some users also noting the keys can be a bit loud and expressing minor concerns about software limitations for key modification.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard except it stopped working just after the year warranty was up and Logitechs customer support was horrible. Had to purchase a new one.The keyboard was excellent in terms of performance and features, but unfortunately, it broke down just after the one-year warranty period ended. I reached out to Logitech's customer support for assistance, but my experience was very disappointing. They were unhelpful and did not provide a satisfactory solution to my issue. As a result, I ultimately had to buy a new keyboard to replace the faulty one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech MX Mechanical keyboard breaking down after the warranty expired. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 5 out of 5 stars
you need this keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good keyboard, a little bit expensive! i REALLY LIKE IT!
I would recommend this to a friendRated 1 out of 5 stars
Terrible support from Best Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a disappointing experience with both the product quality and Best Buy Support. The item was defective right out of the box — the caps lock would activate automatically when using the shift key. My initial interaction with Best Buy Support was frustrating, as the first chat agent was completely unhelpful. The second agent assisted me in returning the item. It took about an hour of chat with Best Buy Support to just get to the point where they helped return the item. But after the return, Best Buy took no further action until I reached out to their support team again. Then they told me their Support had dropped the ball and though they provided me a return shipping label, they had failed to initiate a replacement. And that the only option is to refund. So this was another hour of wasted time with Best Buy Support. Two hours of my time just wasted by Best Buy. I have used Logitech products for many years, and this was the first time I received a defective product. I can understand that. However, Best Buy's Support is unacceptable. If you are reading this, please buy the Logitech product from another vendor.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the issues you encountered with the MX Mechanical keyboard and your experience with Best Buy Support. We value your feedback and will use it to improve our products and customer support processes.
Rated 5 out of 5 stars
Must have keyboard!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent keyboard!! Love the clicking sound and the functionality.
I would recommend this to a friendRated 3 out of 5 stars
Good feel, not so great key layout.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the feel of the keyboard is great, there is no space between the top row of F-keys and the row of number keys. I'm a pretty good touch typist, and the way that row of F-keys is positioned caused a lot of inadvertent presses of the f-keys, so I returned it for a different keyboard that had better layout.
No, I would not recommend this to a friendRated 4 out of 5 stars
Mechanical feel (and noise)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for what it is. Has a nice feel but I am hoping it lasts longer than other Logitech keyboards.
I would recommend this to a friendRated 4 out of 5 stars
Backlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is backlight cannot be controlled. It turns off after typing too quickly.
I would recommend this to a friendRated 5 out of 5 stars
Old school wireless keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy for the "old" feel but lighter touch keyboard.
I would recommend this to a friendRated 5 out of 5 stars
So so happy I love my keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clicking sound it makes it’s pretty and slick .
I would recommend this to a friendRated 3 out of 5 stars
Great keyboard, but uneven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome keyboard, would be 5 stars but had to penalize for the fact that it is not level when using the stands. One is too short. Easy fix but not something that should have to be done for a keyboard of this price. Otherwise, the technology itself is very easy to use, great key tactility, and helps make my workflow more seamless.
I would recommend this to a friendRated 4 out of 5 stars
Quiet, Smooth Mechanical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mechanical feeling, but smooth and fairly quiet. I got the Brown keys.
I would recommend this to a friendRated 5 out of 5 stars
Best KB Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are thinking about it, get one, I love it so far.
I would recommend this to a friendRated 5 out of 5 stars
Great ergonomics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard works great, great ergonomics and compfoet
I would recommend this to a friendRated 5 out of 5 stars
My First Mechanical Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the weight and tactile feedback of this keyboard.
I would recommend this to a friendRated 5 out of 5 stars
Chunki
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice action on the keys! Good weight and coloration
I would recommend this to a friendRated 5 out of 5 stars
Big Fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan, love this product would definitely recommend
I would recommend this to a friendRated 4 out of 5 stars
wobbly keys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good keyboard, but the keys felt a bit to wobbly to the touch.
I would recommend this to a friendRated 3 out of 5 stars
Good enough but broke 2 in a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 both broke within a month. I work doing data entry on the keyboard and i thought it looked professional and the key response was good enough. Logitech sends out new ones without too much hassle. Makes me wish that i popped a razr one instead for a few extra bucks.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent Keyboiard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow action makes it less than ideal. It's good for people with big, thick fingers like mine, however. Moreover, it's a lot better than the one I used to struggle with for the past few years.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Logitech - MX Mechanical. We appreciate your insights regarding the keystroke feel, which can vary among users. We're glad to hear you've found a keyboard that provides a comfortable typing experience, especially for those with larger hands.
Rated 4 out of 5 stars
Good Keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very versatile keyboard, and being able to charge it through usb is nice.
I would recommend this to a friend















