Customer Ratings & Reviews
- Model:
- 920-010547
- |
- SKU:
- 6502579
Customer reviews
Rating 4.6 out of 5 stars with 745 reviews
(745 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the MX Mechanical Keyboard's exceptional quality, long-lasting battery, and satisfying key feel. Users also appreciate its reliable connectivity and ease of use. The main drawbacks mentioned are its relatively high price, some concern about the noise level, and limitations in the software for key customization.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible wireless connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Logitech keyboard I've owned, and I'll never buy another one again. With both this keyboard and my previous MX keys advanced, the wireless connection is horrible. It cuts out constantly, leading to editing errors, typos, and other things that are unacceptable if you are using it for a professional application. I've tried everything, putting the USB dongle closer to the keyboard, even right in front of the keyboard and it constantly cuts out, about 50+ times per day. Even while typing this review it cut out a few times. Other times the latency is horrible, and gets really laggy. I'll type a sentence, nothing shows up on screen, then all of a sudden the entire sentence appears on screen. Very annoying and not worth the money. If the wireless was good, it would be a 5-star review, because mechanically the keyboard is very good! Just wish I had gotten the wired version.
No, I would not recommend this to a friendRated 5 out of 5 stars
Mechanical!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tactile feeling. Bought it for work. Solid! Much better than the cheap scissor switch keyboard that was provided to me.
I would recommend this to a friendRated 1 out of 5 stars
If only it worked like a standard keyboard should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboaaaaaaard itself looks and sounds great, however occasionally while typing, random letters will spam and it drives me absolutely insane. Then when I backspace to delete it, it spam deletes and I lose every single thing I had just typed. I've tried updating the driver, trying on multiple devices, bluetooth vs usb, and it doesn't ennnnnnnnnnnd. Would not recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the frustrating typing experience you're having with the Logitech MX Mechanical keyboard. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 1 out of 5 stars
I really wanted to like this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a working writer and a speed typist, and this keyboard had such an awesome tactile feel at the store, I couldn't wait to get it home. Unfortunately, I can't use it! Maybe because I'm left-handed, or how I hold my hands - or because the keys extend right to the edge of the keyboard - my palm is *constantly* tripping the CTRL key, and I can't even type a single sentence without new browser tabs popping up and things going haywire. Sorry Logi, back it goes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the return and we apologize for the experience. Your input helps us improve our products and services. Thanks for bringing this to our attention.
Rated 1 out of 5 stars
Companies need to stop using customers as testers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite ready for prime-time, from a software perspective. Simple, easy to catch bugs, such as having to turn on and off backlighting from the applications, somehow made it to the production ready product. I do not work of logitec and am not interested in being their quality assurance department.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We take product quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.