Customers admire the keyboard quality, battery life, and ease of use of the PRO Keyboard Case. Many appreciate the protection it offers for their Samsung tablets, although some find the fit of the tablet within the case could be improved. The weight and bulkiness were also mentioned as potential drawbacks by some users. A few customers noted compatibility issues with certain software updates.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-325 of 325 reviews
Pros mentioned:
Keyboard quality
Rated 1 out of 5 stars
Tablet keeps falling out
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a good concept that was poorly executed. Considering it was a Logitech product I had high hopes for it. Unfortunately it was a very costly product that really was not functional. The keyboard worked well, but that was it. When the case was closed, it was thicker than an ultrabook - not what I would expect for a tablet. Even laying it in tablet position it was too thick. You can argue that a keyboard case adds bulk, but not like this.
But the worst was the tablet kept falling out of the case, even after repeated attempts to secure the thing as best I can. This was a deal breaker for me. Ended up returning it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Logitech HAS VERY POOR CUSTOMER SERVICE
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this key board thinking it would be a good product, because of the Logitech name and reputation. Boy was I wrong. This keyboard was put out before its time. First off there are no instructions with it, or online, then the predictive text [that I rely on a lot] don't work. I emailed customer service and they said that they were aware of it and working on it. I think if I was selling something I would include the instructions. Then they blame the predictive text issue was the fault of the note pro. They have still never got back with me on my last email I sent them. Guess I will take it back and wait until something better comes out and it wont be a Logitech.
No, I would not recommend this to a friend
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Do not buy.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy. Note pro version 5.0.2 makes this keyboard useless. Logitech has no solution. Again, do not buy.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Keyboard is a disappointment .
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After the upgrade on your tablet, keyboard do not work anymore. Not fair to the customer. Stand by your product, get it fix or refund us. Bad business.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
swing and a miss
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Firstly, most people use tablets on their lap, when doing this the tablet is at an awkward angle and slides from where it holds in.
When closed, the keys of the keyboard contact the tablets screen.
Lastly, the way the tablet sits in the case isn't that secure at all.
It was an...attempt at a decent product and with a few tweaks it could be awesome
As it is, I suggest avoiding it.