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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Pro Webcam Full HD 1080, especially its video quality and overall performance. Users find it easy to use with a simple setup, and they appreciate its wide field of view and great resolution. However, some customers have reported compatibility issues with certain software, and a few have noted concerns about lighting and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,158 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for my law firm. I will recommend this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy showed the camera with the Carl Zeiss lenses in an ad and then sent me a different camera without the shown lense. Have not been able to resolve this with them. They insist I have the right camera model 930 E. It clearly does not have the Zeiss lense and the model # does not match what was in the ad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for demonstrating video conferencing at work. It was easy to setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money Only buy on sale/open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is barely above the quality of a $35 amazon webcam. The item retails for $120 and is usualy on sale the majority of the time. I can see why baded on the quality of the vidoe to pits out. The mic is fairly ok but not the best either. I would not recommend this product if you care about the resolution. If you dont mind having a fuzzy image on close inspection its perfectly fine. But this cam does mot seem to be able to donmuch beyond any other cheep cam on the market. Save your money on this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear you're not satisfied with the video quality of your Pro Webcam and that it didn't meet your expectations. We appreciate you sharing your candid feedback. Logitech

  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. It is perfect for my desktop. Exactly what i needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is much poorer than described and does say you do not need software, however you actually do need to download an app...the only positive is the controlled zoom once you download the app.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We apologize that the camera's performance didn't meet your expectations. We'll use your input to improve future products. Please check for the latest software updates and contact our support team if you need further assistance.

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Was expecting much higher quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on reviews and product information, I was expecting much higher quality. The videos I recorded with this camera, I don't know if this camera qualifies as HD, Ok for webcam purposes but not for video quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your video quality issues with the Pro Webcam. We advise our users to download our Logi Capture software for resolution and image quality tweaks. If you ever have any questions, please visit us at support.logitech.com

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Issues with Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really compatible with Windows 10. Brought it home worked for one call, then after that, windows could not find any camera. I tried all the things, updating drivers, using different USB ports, resetting the machine etc. finally went online and found countless others with the same problem. Not sure if this is a Windows 10 problem or a Logitech problem. I ended up returning it and getting my money back.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry to hear about the issue you experienced with the Pro Webcam and it not working after your initial call. Hope that you you able to find something else that worked better for you. Thank you for being a Logitech customer and hope to serve you better in the future. - Richard from Logitech

  • Rated 3 out of 5 stars

    LOGITECH WEBCAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, I expected a better resolution and audio. No different that the UHC HD camera for a fraction of the logitech price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this camera for Skype business calls and it works great. Audio and video quality has been very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Expected More

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more for what I was paying. I ended up taking this one back and getting an Aluratek. I am happy I switched.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Okay camera for basic uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say upgrade to the 920 for the better quality HD picture. If you don't need it for anything but video conference calls, then go ahead get this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you for purchasing the Pro Webcam. If you are unsatisfied with the video quality, we recommend using our Logitech Capture software to edit video settings on your computer.

      https://www.logitech.com/en-us/product/capture/

  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing a cheaper "no-name" webcam in hopes of improving picture quality and color accuracy. This model did not make any difference so it was returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Foolproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged 2 in, used OBS software to set up my livestream and we were off n running!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems with this camera. The visual and audio were fine.

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 2 out of 5 stars

    Easy-to-use convenient video camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good if interested in different angles. However, the camera could use more lighting features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. For the price it needs a stand. Also, wish I'd bought computer with better camera

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult set up, purchased for a Macbook. With the program to install, went back to Best Buy, who got it hooked up, but with updates that didn't last for long. Returned.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 3 out of 5 stars

    Overpriced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what you get. Go with C920. If you’re looking for a streaming camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this camera for the logic tech 4K pro, this camera is useful but not what I needed

    I would recommend this to a friend
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