Customer Ratings & Reviews
- Model:
- 960-001070/960-001403
- |
- SKU:
- 4503702
Customer reviews
Rating 4.7 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Pro Webcam Full HD 1080, especially its video quality and overall performance. Users find it easy to use with a simple setup, and they appreciate its wide field of view and great resolution. However, some customers have reported compatibility issues with certain software, and a few have noted concerns about lighting and cable length.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth the money Only buy on sale/open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is barely above the quality of a $35 amazon webcam. The item retails for $120 and is usualy on sale the majority of the time. I can see why baded on the quality of the vidoe to pits out. The mic is fairly ok but not the best either. I would not recommend this product if you care about the resolution. If you dont mind having a fuzzy image on close inspection its perfectly fine. But this cam does mot seem to be able to donmuch beyond any other cheep cam on the market. Save your money on this one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you're not satisfied with the video quality of your Pro Webcam and that it didn't meet your expectations. We appreciate you sharing your candid feedback.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Issues with Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really compatible with Windows 10. Brought it home worked for one call, then after that, windows could not find any camera. I tried all the things, updating drivers, using different USB ports, resetting the machine etc. finally went online and found countless others with the same problem. Not sure if this is a Windows 10 problem or a Logitech problem. I ended up returning it and getting my money back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the issue you experienced with the Pro Webcam and it not working after your initial call. Hope that you you able to find something else that worked better for you. Thank you for being a Logitech customer and hope to serve you better in the future. - Richard from Logitech
Rated 3 out of 5 stars
LOGITECH WEBCAM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, I expected a better resolution and audio. No different that the UHC HD camera for a fraction of the logitech price
No, I would not recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Good canera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this camera for Skype business calls and it works great. Audio and video quality has been very good.
I would recommend this to a friend Rated 2 out of 5 stars
Misleading
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera quality is much poorer than described and does say you do not need software, however you actually do need to download an app...the only positive is the controlled zoom once you download the app.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We apologize that the camera's performance didn't meet your expectations. We'll use your input to improve future products. Please check for the latest software updates and contact our support team if you need further assistance.
Rated 3 out of 5 stars
I Expected More
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more for what I was paying. I ended up taking this one back and getting an Aluratek. I am happy I switched.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Okay camera for basic uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say upgrade to the 920 for the better quality HD picture. If you don't need it for anything but video conference calls, then go ahead get this one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for purchasing the Pro Webcam. If you are unsatisfied with the video quality, we recommend using our Logitech Capture software to edit video settings on your computer.
https://www.logitech.com/en-us/product/capture/
Rated 3 out of 5 stars
Nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was replacing a cheaper "no-name" webcam in hopes of improving picture quality and color accuracy. This model did not make any difference so it was returned.
No, I would not recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Foolproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged 2 in, used OBS software to set up my livestream and we were off n running!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problems with this camera. The visual and audio were fine.
I would recommend this to a friend - Cons mentioned:Lighting
Rated 2 out of 5 stars
Easy-to-use convenient video camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is good if interested in different angles. However, the camera could use more lighting features.
No, I would not recommend this to a friend Rated 3 out of 5 stars
webcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. For the price it needs a stand. Also, wish I'd bought computer with better camera
I would recommend this to a friendRated 3 out of 5 stars
Overpriced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. Go with C920. If you’re looking for a streaming camera.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this camera for the logic tech 4K pro, this camera is useful but not what I needed
I would recommend this to a friendRated 2 out of 5 stars
Meh...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult set up, purchased for a Macbook. With the program to install, went back to Best Buy, who got it hooked up, but with updates that didn't last for long. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 3 out of 5 stars
This is my opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my opinion, either of the other opinion I don't know Good item
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Sad face.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good! If you need to also purchase monthly software to be able to us all of its features. Didn’t know this before my purchase
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the software for the webcam. The only software needed to use all the features of this webcam is the free Logitech Capture software. Here is the link for the download: https://support.logi.com/hc/en-us/articles/360025141614. I hope this clears things up! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clip on ro my desktop well. Have to put somewhere else defeats the purpose
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's not the ideal outcome as it securely mounts wherever it works best—laptop, display or tabletop. Reach out to Logi Support for a tailored solution to your issue. They've got you covered!
- Pros mentioned:Video quality
Rated 1 out of 5 stars
Undecided
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have not been able to get the mic to work. Video works okay. I will have to go to GEEK Squad?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, MESSRQ! I'm sorry to hear the microphone on your Pro webcam isn't working. Be sure that when you're in your computer's audio settings the Pro webcam microphone is selected as the input. If you have already done this, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us to file a warranty claim. The Pro webcam has a 1-year limited hardware warranty. Thank you for the review! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Great camera but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great cam but I cannot have the function (like zooming) work with my Mac. Very disappointed since I bought it to do video conference on a TV.
I would recommend this to a friend








