Customer Ratings & Reviews
- Model:
- 981-001262
- SKU:
- 11936933
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent Sound Quality of the product. They appreciate that the quality of the sound is great.
This summary was generated by AI based on customer reviews.
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve experienced a lot cheaper sets of headphones with better quality, and the microphone was absolutely absolutely horrible. It came with lots of additional items for customizations, but I care more about the functionality rather than the accessories. It was comfortable, but not very functional which is what I needed for my business. It also kept disconnecting nonstop on me and it had a really hard time connecting to Bluetooth. It was not a straightforward easy thing to use so I ended up actually returning this item.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Decent Headphones, Bad Microphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know wireless microphones are typically worse but the quality on this headset's mic is frankly terrible for how much it costs. I do enjoy the swiveling earcups over my older, wired Pro X headset but I ultimately wound up returning it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback. We appreciate you sharing your experience with the PRO X 2. We’re always looking for ways to improve our products, and your input is valuable.
Smooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that it doesnt have stitched edges.
I would recommend this to a friendWears way too quickly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned product for less than a year and already it has troubles staying connected and the microphone no longer works at all. Sound quality is alright - nothing special at all and no bass boosting. Headset will disconnect randomly from the dongle/bluetooth forcing a restart of the headset. This happens at least once an hour for me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about the connectivity issues and microphone failure you've experienced with your Logitech PRO X 2 LIGHTSPEED headset after less than a year of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Terrible Comfort Design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These gave me immediate headaches and ear pain. There was no give when wearing them, they pushed against my ears and head and were unwearable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re really sorry to hear about your experience with the Logitech - PRO X 2 LIGHTSPEED Wireless Over-the-Ear Gaming Headset. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly.
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big disappointment from Logitech on this headset. Constantly disconnected over and over and over. Troubleshooting did not fix anything. I’m assuming the headset received had a bad part in it. Comfort level was a 4 out 5. The software to change mic settings was very in depth. The most in depth I’ve ever seen on a headset without a stand alone amp.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset. We’re truly sorry to hear about the constant disconnections and the inconvenience this has caused. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Get the Audeze Maxell or VZR model one instead...
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bass is ok, but it's high's and mid's are just average. It's not a really great option for consoles since g hub won't save eq settings internally to the headset. The mic is very sub par. Not worth a full $249.99. Only grab one if you're getting a sweet deal. Otherwise look to the Audeze Maxwell, VZR MODEL ONE or Steelseries Nova Pro Wired for better experiences.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for you feedback and we regret to hear that the product did not meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.
Good quality but lacks connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great skins but issues with connecting and G hub wouldn’t recognize it once paired/connected. Decided to go back to Corsair because I have never had issues with their headphones
No, I would not recommend this to a friend- Pros mentioned:Sound quality
My new favorite gaming headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: - Very lightweight - Great audio - Extra ear pads included - Detachable mic - Folding ear cups CONS: - USB cable is for charging only This might be the most comfortable gaming headset I’ve ever used, even for multiple hours (especially with the extra soft ear cups). If you stick with the stock “fake leather” ear cups, you get decent noise-isolation, but my ears do start to get warm pretty quickly. I really do appreciate that Logitech included two different ear cups made of different materials, allowing you to choose what works best for you. Another great “feature” about this headset: no software needed! You have three ways to connect the headset: (1) using the Lightspeed USB dongle, (2) Bluetooth, and (3) the 3.5mm headphone jack. What device you want to connect to will really depend on what connection you use. For PC, the Lightspeed dongle is the way to go; for PS5/Xbox/Switch, I like using the 3.5mm cable, and use Bluetooth for my phone/tablet. While you don’t need to use any Logitech software, you won’t get access to the EQ without it. The audio is great, it might even be best in a gaming headset I’ve used. I like to just use one headset for gaming and music, and thankfully the G Pro can do both VERY well (especially once you dial-in your preferences using the EQ). Mic quality is pretty good. Everyone said my mic sounded clear. I appreciate that the mic is removable, just make sure you don’t lose it. However, if you do lose it (or want to upgrade the quality), Logitech does sell a mic for the G Pro that they partnered with Blue (I haven’t bought it, yet). My only real complaint about the G Pro is that the included USB cable is for charging ONLY. So, if you are at your PC and need to use the headset while charging, you need to take up two USB ports: one for the Lightspeed dongle and one for the USB cable going to the headset. If ports are limited, you can switch to Bluetooth, but still annoying.
I would recommend this to a friend Good headset but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset imaging during fps games is lacking. Ear sat on the driver making it uncomfortable after 30 min. I returned for Blashark V2 pro. I wish the memory foam in the cushions was more dense.
No, I would not recommend this to a friendMehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality just wasn’t there for me, the price reflects the freedom you get with the wireless. Not for me, returned the next day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your honest feedback about the PRO X 2 LIGHTSPEED headset. It's helpful to know that the sound quality didn't meet your expectations.
A step in the wrong direction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Default audio quality is poor and is barely improved through the custom EQ. The microphone is absolutely abismal.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your satisfaction is our priority. Sending your details to socialcare@logitech.com will help us expedite the resolution process.
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Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is sleek looking but unfortunately the mic is not up to par with other headsets such has razers or steel series
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech PRO X 2 headset. It's helpful to know that the microphone performance might not meet the expectations of some users, especially when compared to other popular brands.
Good Mousepad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels premuim and has a pretty cool design. Would recommend to someone looking for an xl mousepad.
I would recommend this to a friend- Pros mentioned:Sound quality
Nice but unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice headset, very comfortable and great sound quality BUT it keeps randomly disconnecting.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your comfort is important to us. To help us provide the best solution, please share these details with our dedicated support team socialcare@logitech.com
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Awesome Desk Pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it! Covers desk giving a it a large play area and looks great!
I would recommend this to a friend10/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It’s big but it fits my desk perfect so yea would recommend
I would recommend this to a friendMediocre for a lot of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re okay but for the price I’d expect better sound quality and the surround sound is not meant for competitive games
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Quality mouse pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality mouse pad looks amazing and it’s the best I’ve ever had I love how it looks on my desk
I would recommend this to a friend Good mousepad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse pad! Large enough for a keyboard and plenty of mouse room. Mouse glides over it real smooth.
I would recommend this to a friend