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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 791 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the PRO X 2 LIGHTSPEED Wireless Gaming Headset, particularly praising its exceptional sound quality and comfortable design. The headset's solid battery life and lightweight feel are also appreciated by users. While the price point is a concern for some, and a few users feel the fit is snug and the volume could be louder, the overall positive feedback highlights the headset's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 791 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve experienced a lot cheaper sets of headphones with better quality, and the microphone was absolutely absolutely horrible. It came with lots of additional items for customizations, but I care more about the functionality rather than the accessories. It was comfortable, but not very functional which is what I needed for my business. It also kept disconnecting nonstop on me and it had a really hard time connecting to Bluetooth. It was not a straightforward easy thing to use so I ended up actually returning this item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great item. Great item. Great item. Great item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headphones, Bad Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know wireless microphones are typically worse but the quality on this headset's mic is frankly terrible for how much it costs. I do enjoy the swiveling earcups over my older, wired Pro X headset but I ultimately wound up returning it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback. We appreciate you sharing your experience with the PRO X 2. We’re always looking for ways to improve our products, and your input is valuable.

  • Rated 4 out of 5 stars

    Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it doesnt have stitched edges.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment from Logitech on this headset. Constantly disconnected over and over and over. Troubleshooting did not fix anything. I’m assuming the headset received had a bad part in it. Comfort level was a 4 out 5. The software to change mic settings was very in depth. The most in depth I’ve ever seen on a headset without a stand alone amp.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset. We’re truly sorry to hear about the constant disconnections and the inconvenience this has caused. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality just wasn’t there for me, the price reflects the freedom you get with the wireless. Not for me, returned the next day.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the PRO X 2 LIGHTSPEED headset. It's helpful to know that the sound quality didn't meet your expectations.

  • Rated 3 out of 5 stars

    Good quality but lacks connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great skins but issues with connecting and G hub wouldn’t recognize it once paired/connected. Decided to go back to Corsair because I have never had issues with their headphones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 1 out of 5 stars

    Get the Audeze Maxell or VZR model one instead...

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is ok, but it's high's and mid's are just average. It's not a really great option for consoles since g hub won't save eq settings internally to the headset. The mic is very sub par. Not worth a full $249.99. Only grab one if you're getting a sweet deal. Otherwise look to the Audeze Maxwell, VZR MODEL ONE or Steelseries Nova Pro Wired for better experiences.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for you feedback and we regret to hear that the product did not meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Rated 3 out of 5 stars

    Good headset but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset imaging during fps games is lacking. Ear sat on the driver making it uncomfortable after 30 min. I returned for Blashark V2 pro. I wish the memory foam in the cushions was more dense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash headset and trash store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side went 20 days from purchase out and of course I can't return it because I didn't buy an additional 15 days of return days from Best Buy. Trash headset and trash store

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear that the left side of your Logitech - PRO X 2 LIGHTSPEED Wireless Gaming Headset stopped working just after 20 days and that you're unable to return it through Best Buy's policy. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially if you get it on sale. The quality is there both in the mat itself and in the print. It’s held up really well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A step in the wrong direction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Default audio quality is poor and is barely improved through the custom EQ. The microphone is absolutely abismal.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your satisfaction is our priority. Sending your details to socialcare@logitech.com will help us expedite the resolution process.
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice but unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headset, very comfortable and great sound quality BUT it keeps randomly disconnecting.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your comfort is important to us. To help us provide the best solution, please share these details with our dedicated support team socialcare@logitech.com
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 1 out of 5 stars

    Strange Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange product and I haven't even used it yet..... (1) You must completely tear apart the package to remove the product. (2) There are no user instructions included - it must be downloaded - and the manual is printed in black so printer toner is substantially wasted. (3) Microsoft Defender says that the Logitech "hub" is unsafe for downloading and this is required for proper operation.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your concerns regarding the packaging, lack of printed instructions, and the software download warning. Please contact the retailer where you purchased the headset for further assistance or a replacement. Logitech

  • Rated 5 out of 5 stars

    Awesome Desk Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Covers desk giving a it a large play area and looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre for a lot of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but for the price I’d expect better sound quality and the surround sound is not meant for competitive games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s big but it fits my desk perfect so yea would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my nephew and he LOVED it, its such great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse pad gives setup color I love it and league of legends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute league design and large enough to cover my desk!

    I would recommend this to a friend