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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the PRO X 2 LIGHTSPEED Wireless Gaming Headset for its exceptional sound quality and comfortable design. Many users also praise the long battery life and lightweight feel of the headset. While the headset is considered a bit expensive by some, a few users noted the volume could be louder and the fit a little snug.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 839 reviews
  • Rated 5 out of 5 stars

    Awesome Desk Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Covers desk giving a it a large play area and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s big but it fits my desk perfect so yea would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash headset and trash store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side went 20 days from purchase out and of course I can't return it because I didn't buy an additional 15 days of return days from Best Buy. Trash headset and trash store

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear that the left side of your Logitech - PRO X 2 LIGHTSPEED Wireless Gaming Headset stopped working just after 20 days and that you're unable to return it through Best Buy's policy. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    Mediocre for a lot of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but for the price I’d expect better sound quality and the surround sound is not meant for competitive games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my nephew and he LOVED it, its such great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse pad gives setup color I love it and league of legends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute league design and large enough to cover my desk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Mousematt is clean, great size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Strange Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange product and I haven't even used it yet..... (1) You must completely tear apart the package to remove the product. (2) There are no user instructions included - it must be downloaded - and the manual is printed in black so printer toner is substantially wasted. (3) Microsoft Defender says that the Logitech "hub" is unsafe for downloading and this is required for proper operation.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your concerns regarding the packaging, lack of printed instructions, and the software download warning. Please contact the retailer where you purchased the headset for further assistance or a replacement. Logitech

  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Highly recommend you picking this up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked to return it after a week, said the sound qualiry was pretty bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best keyboard mat very grate for work nice and long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disconnecting and reconnecting every 10-20 minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones and all but the one things that sucks is that these keeps on disconnecting and reconnecting mid activity no matter what i do, even if i delete the driver or update doesnt work. nothing online helps and i tried talking to a logitech customer service they couldnt help. and i found out that I am not the only one that is having this happen too, like is this only happening to my pair or are they fixed on other pairs. but overall great headphones js if i pay 250 for a pair of headphones they shouldnt be disconnecting like that every 10-20 minutes

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Logitech G840 mouse pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech g840 mouse pad uses a surface texture closest to the optimal testing environment. Provides peak accuracy and consistency for gaming mice by providing optimal sensor imagery to translating mouse movement into cursor movement even at high speeds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No simultaneous bluetooth and unable to answer calls. Would love if it could be used for work and answering calls. Afterall it is a gaming headset so I get it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 2 out of 5 stars

    headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and uncomfortable and far from being lightweight.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset not being as lightweight as you expected. We understand your frustration and appreciate your feedback. We'll continue to work on improving our product offerings to ensure a comfortable and enjoyable gaming experience.

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset for Gaming. One small issue w/mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely love these headphones, they sit well on my head and are easily adjusted. The button functionality is great, easy to mute, easy to switch the device you are paired to, easy to change volume. Nice sleep feature if you leave them on accidentally. Great battery life. I am by no means an audiophile but the sound quality is great for gaming and for listening to music. My only complaint, and this may be specific to my headphones, there is a strange snap/click sound that randomly occurs in the ear pieces. The headphones don't seem damaged in any way but 4-5 times now in the couple weeks I have owned them they will randomly snap/click in my ear and it's a painful sound. The best I can compare it to is the sound of something arcing within the ear piece but it happens at random times, like I said 4-5 times total in several weeks while wearing the headset multiple hours a day. If it were not for this then the headset would be perfect. Frustrating for such an expensive pair of headphones.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing [email protected]:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was horrible in my opinion, and the sidetone was barely audible. My Void Elite Wireless sounds way better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the sound quality and sidetone on the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset did not meet your expectations. We appreciate your feedback and will take it into consideration. Logitech

  • Rated 5 out of 5 stars

    Yo Taylor, I'm really happy for you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'ma let you finish, but KDA had one of the best videos of all time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price does not match Audio Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As simple as this, they are 16bit 4800khz headphones, they are not hi-res yet priced as such. So when listening to hi res Flac audio it's muddled garbage. Logitech SHAME on you!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds like an issue. In order to assist you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

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