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Customer Ratings & Reviews

$300.99

Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,133 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is sleek looking but unfortunately the mic is not up to par with other headsets such has razers or steel series

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech PRO X 2 headset. It's helpful to know that the microphone performance might not meet the expectations of some users, especially when compared to other popular brands.

  • Rated 2 out of 5 stars

    Nice but unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headset, very comfortable and great sound quality BUT it keeps randomly disconnecting.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your comfort is important to us. To help us provide the best solution, please share these details with our dedicated support team socialcare@logitech.com
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Top Tier Sound!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large assortment of gaming headsets that I have collected over the years. They all have some great features, and I have finally found something that brings the best from each of them into one package! The Logitech Pro X2 Lightspeed headset has really blown me away! I will admit I thought that the addition of graphene drivers was kind of gimmicky, but let me tell you how wrong I was! The sound quality on these, at the price point, is really unbelievable to me. Rich sound and excellent punchy bass that I was not expecting at all. The 3d sound is also amazing, and has really saved me time and time again in Call of Duty! This headset is a game changer for me, I actually have solid 3D audio now, and I can hear footsteps from so far away! The battery life has been amazing too! So many hours of use so far and still have some power left, they definitely nailed it in that department! The detachable microphone is nice, and I use that feature a lot to pull it off when I am just watching movies/videos. They are very comfortable, I have used them for 5 hours with no break and my ears were not hot! That is pretty rare for me. If I had to give any feedback it would be that the mute button is really close to other buttons and that can be a little tricky to get used to, but it doesn't affect my love for this headset in any way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Desk Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Covers desk giving a it a large play area and looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre for a lot of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but for the price I’d expect better sound quality and the surround sound is not meant for competitive games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s big but it fits my desk perfect so yea would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash headset and trash store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side went 20 days from purchase out and of course I can't return it because I didn't buy an additional 15 days of return days from Best Buy. Trash headset and trash store

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear that the left side of your Logitech - PRO X 2 LIGHTSPEED Wireless Gaming Headset stopped working just after 20 days and that you're unable to return it through Best Buy's policy. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my nephew and he LOVED it, its such great quality

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    NICE GAMING HEADPHONES. LONG CHARGE AND GOOD RANGE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have so many great features where to begin. The first thing I noticed about these headphones was the sleek design. These headphones are not only comfortable, they are study and fit on the ear snug but not tight. These wireless headphones deliver great sound and I don’t have a problem keeping a connection when I am using them. The frame on the headphones are light but sturdy and they do not make your ears sweat. The surround sound in these earphones are amazing. You can hear every little thing which make using these great when you are competing. The bass and sound make the gaming experience that much better and the mic is very comfortable and sturdy. My communication with these head phones are state of the art. The charge on the headphones last a very long time. I noticed the charge did not go down for at least 48 hours, this is a significant time to be able to wirelessly enjoy them without having to recharge, you also get great range with these as well. If you want a great gaming set of headphones you can’t go wrong with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse pad gives setup color I love it and league of legends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute league design and large enough to cover my desk!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Strange Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange product and I haven't even used it yet..... (1) You must completely tear apart the package to remove the product. (2) There are no user instructions included - it must be downloaded - and the manual is printed in black so printer toner is substantially wasted. (3) Microsoft Defender says that the Logitech "hub" is unsafe for downloading and this is required for proper operation.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your concerns regarding the packaging, lack of printed instructions, and the software download warning. Please contact the retailer where you purchased the headset for further assistance or a replacement. Logitech

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Mousematt is clean, great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Highly recommend you picking this up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Random popping sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this headset! It’s been amazing to have a wireless headset for gaming for less clutter, but it’s started to make a popping sound randomly. No idea what the issue is but it usually happens in the left ear and occasionally on the right. Super bummed since I paid a decent amount for it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate and we're sorry about that. Kindly try factory resetting the device by the following steps. Firstly, power on the headset and remove the left ear pad. Now insert pin into pin-hole located below the speaker driver and between the lower two screws, and simultaneously press the Bluetooth button. The headset will blink and chime. Lastly, wait for 10 seconds for reset to complete — blinking stops, and you will hear a chime on the headset to indicate factory reset is complete. If the issue persists, reach out to Logi G Support and our dedicated team will find a solution.

  • Rated 3 out of 5 stars

    Bought it for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked to return it after a week, said the sound qualiry was pretty bad.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A must have headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G Pro X2 headset has set a new standard in the gaming audio industry with its impeccable build quality, exceptional comfort, impressive battery life, and unparalleled sound performance. This headset delivers an immersive gaming experience that will keep you engaged for hours on end. Logitech has always been synonymous with quality, and the G Pro X2 is no exception. The sturdy metal frame provides a solid foundation while the sleek matte finish gives it a professional and stylish appearance. Even with extensive use, the G Pro X2 remains resistant to wear and tear, making it a reliable choice for long-term gaming sessions. Comfort is paramount during extended gaming sessions, and the Logitech G Pro X2 excels in this aspect. The plush memory foam ear cups are designed to conform to the shape of your ears, providing a snug fit that ensures comfort even during marathon gaming sessions. The breathable material prevents heat buildup, allowing for extended use without discomfort. Whether you have a small or large head size, the adjustable headband guarantees a perfect fit for everyone. One of the standout features of the G Pro X2 is its impressive battery life. With up to 20 hours of continuous use on a single charge, this headset will keep you immersed in your favorite games without the worry of running out of power. The efficient battery management ensures optimal performance, allowing for long gaming sessions without interruption. This is especially beneficial for gamers who participate in tournaments or enjoy lengthy gaming marathons. The G Pro X2 offers a range of adjustment settings that cater to individual preferences. The adjustable headband allows you to find the perfect fit, while the rotating ear cups enable easy storage and transport. The flexible boom microphone can be positioned to suit your needs, ensuring clear and precise communication with your teammates during intense multiplayer battles. These adjustment settings ensure that you can customize the headset to your liking, further enhancing your gaming experience. The G Pro X2 is equipped with a detachable, high-quality microphone that delivers exceptional voice clarity. Logitech's advanced Blue Voice technology enhances your voice by reducing background noise and adding a touch of professional-grade audio to your gaming experience. Whether you're coordinating strategies with your team or engaging in online conversations, the G Pro X2's microphone guarantees crystal-clear communication. Your voice will be heard with clarity, ensuring seamless teamwork and effective communication. The headset features powerful 50mm drivers that deliver a rich and immersive sound experience. From the deep and impactful bass to the crisp highs, every sound is reproduced with precision, ensuring that you don't miss any important audio cues in your games. The soundstage is wide and well-defined, creating an immersive environment that draws you into the game world. Whether you're playing a first-person shooter, a role-playing game, or a competitive multiplayer title, the G Pro X2's audio performance enhances your gaming experience. One of the G Pro X2's standout features is its exceptional surround sound capability. Powered by Logitech's advanced DTS Headphone:X 2.0 technology, the headset delivers accurate positional audio, allowing you to pinpoint the direction of in-game sounds accurately. Whether it's footsteps sneaking up behind you or distant explosions, the surround sound ensures that you have a competitive edge in every game you play. The immersive 10/10 surround sound creates a captivating audio landscape that enhances your overall gaming experience. You'll feel fully immersed in the virtual world, allowing you to react swiftly and accurately to in-game events. Logitech provides intuitive software support for the G Pro X2 headset. The Logitech G HUB software allows you to customize various audio settings, including equalizer adjustments, microphone settings, and surround sound preferences. The user-friendly interface makes it easy to fine-tune the headset according to your personal preferences, ensuring that you get the most out of your gaming experience. The Logitech G Pro X2 is not only built to last but also designed with travel in mind. The ear cups rotate, allowing the headset to lay flat, making it convenient for storage and transportation. The sturdy construction ensures that the headset can withstand the rigors of travel, making it a reliable companion for LAN parties, tournaments, or gaming on the go. The G Pro X2 is compatible with a wide range of gaming platforms, including PC, Mac, Xbox, PlayStation, and Nintendo Switch. Whether you're a PC gamer or a console enthusiast, this headset offers seamless compatibility, allowing you to enjoy its exceptional audio performance across multiple devices. Its versatility makes it a valuable investment for gamers who own multiple gaming systems. The Logitech G Pro X2 headset is a true gem in the gaming audio market. With its solid build quality, comfortable design, long battery life, versatile adjustment settings, and exceptional microphone, it offers everything a gamer could ask for. The amazing sound reproduction, coupled with the immersive 10/10 surround sound experience, elevates your gaming sessions to new heights. Whether you're a casual gamer or a professional esports player, the Logitech G Pro X2 is an investment that will enhance your gaming experience and provide hours of enjoyable, high-quality audio. If you're looking to elevate your gaming experience and immerse yourself in top-notch audio performance, the Logitech G Pro X2 is undoubtedly a headset worth considering. With its uncompromising quality, comfort, and immersive sound, it's a must-have for any discerning gamer.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable, Clean Sound, Can Hear the Footsteps

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been testing this headset for the past several days and I have to say it’s replaced my daily driver for gaming and It’ll probably be my main headset for work from home as well. Logitech seems like they really strived to make the best sounding headphones while also being appealing to pro gamers who are willing to use this product while having great quality and comfort that you need with hours of use on the daily. Sound is probably the first thing to dive into the details on. I don’t have the ear to tell the difference between a graphene driver and a neodymium driver, but what I will say is that these sound clean. I don’t hear any distortion or static at louder volumes. I can tell the difference whether it’s connect to my KVM switch or directly to the computer I’m using it on. I recommend plugging the wireless adapter directly into the PC as I got some static when using a hub. Also sounds really good when connected via headphone jack. As for sound profile, I prefer music without surround sound activated. I feel like there is unintentional volume leveling happening and I don’t get a consistent sound. Once I turned it off, I played with the EQ until I got the sound mix I like for music. I do wish there was a few extra sliders in the EQ for a finer level of control but this seems to be the standard for gaming headphones. Speaking of gaming, you want to flip that surround sound back on, because buddy, you can hear those footsteps running up behind you. Talk about anxiety. I tested this in Call of Duty MWII. I just played a few small maps where I knew I would have people frequently running around the map. You can hear the footsteps coming but I’m not trained well enough to pinpoint exactly where the enemy was popping up at. It was a lot of fun to experience the game in a different way than I had before. The next shining feature is the sound quality of the microphone and your ability to customize how you sound. Blue microphone is a technology owned by Logitech which specializes in making great sounding broadcasting microphones to try and pick up the most natural sound and detailed sound from your surroundings. These very sensitive instruments also allow for a detailed level of customization and playback features where you can make changes to how you sound in real time. It can be very important in competitive gaming to have a clear and heard voice because missing a call-out could be the difference between winning and losing. When it comes to streaming, you want your viewers to have a great listening experience as well. I’m not sure it replaces a dedicated microphone but if you’re looking to get great sound input and sound output all in the same product, I’d say these checks both boxes. Design and build quality are what I would consider in the premium category. The ear cuffs are comfortable use a leather cushion. The leather ones are swappable with a plush like material, not sure what to call it, but if you prefer that type of material, you can swap them out. I love this because if they get damaged or worn, you can just replace them. They’re USB type C rechargeable like all things should be, there’s a volume wheel and dedicated buttons for mute and modes. There is a slight swivel forward and full 90 degree swing back to allow contouring to your head as well as laying around your neck on the collar bone. It’s a mixed bag, but I like headphones that swivel with the ear cups facing down, which these do. The ear cuffs mount to a metal bracket that connects to the metal head band. The same leather cushion covers the headband and I’ve not had any fatigue at all on the top of my head with it. No issues with design or comfort. There is a few preferences I would have liked to have seen with the controls. The dedicated mute button makes a tone to indicate mute or unmuted, but I think it’s too subtle of a difference between on and off. I would have liked to have something less subtle, so I know for sure when I hit the button, which way It’s going. For now I just remember, button in, it’s on, button out, it’s off. Also, there’s no simultaneous Bluetooth/lightspeed mode. It’s one or the other. I’d say most people are probably buying this for gaming and will use the dongle on their gaming computer, but I also use my peripherals for work, so it would have been nice to have dual use. Switching, however, isn’t hard and it connects very quickly to your Bluetooth device and back to the lightspeed adapter. Again, a more aggressive indicator to which your using would be nice. A voiceover being the preference. Overall, I really like these headphones. I’ve adjusted to using these all day for work (music and podcasts when not using for meetings). Then I transition to gaming for a few hours before I take them off. Battery life is superb at 50 hours and I can use 3 or 4 days before it needs a charge. I really need Logitech to make a hard case for them so I can pack them with me without fear of banging around in my laptop bag.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Headset for Gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say it enough that love this headset! It is so comfortable, the sound quality is excellent - for both the speakers and the microphone, and the battery life is amazing! I charged the headset the day I received it, have been wearing it for at least 30 hours, and the battery is only down to 68%. It can connect to a computer via Bluetooth, the included Lightspeed dongle, or the included cable. I initially had a glitch when connected via Bluetooth, but either the Logitech software or Windows updated, and the error was fixed. In the process, I learned that Logitech support was also great when I spoke to them. The person on the phone actually listened to me and did not read from a script, so I was happy. At this point, the headset is working perfectly. If you have any issues, make sure the software and headset firmware are up to date since they recently pushed out an update. I highly recommend connecting via Lightspeed so everything can run through the Logitech G Hub software. It is extremely simple to use because Lightspeed is plug-and-play. It is as convenient as plugging a cable into an audio jack because the headset instantly connects to the dongle with no additional pairing. G Hub has some really impressive features like allowing people to fine-tune the speaker EQ settings along with every channel of 7.1 surround sound. Whether listening to music, game audio, or phone calls, I am happy with the high-quality audio. It sounds great whether loud or quiet. The bass is deep without distortion, but high-pitched pin drops are just as clear.  When it comes to the microphone, they have Blue Voice which blew me away. It has a ton of effects, both for fun and for professional use. Besides the entertaining effects like alien voices and things like that, it has a few professional broadcast profiles which clean up the sound to make the microphone audio crisp, clean, and a little deeper than my natural sound, without it being obnoxious or obvious that it is running through a processor.  Within each setting, they even have faders for fine-tuning the sounds. The microphone is also great at picking up voice while filtering out background noise such as pops, hisses, and my clothes dryer. While my webcam picks up the dryer loud and clear from the other room, the headset mic completely filters it out. I specifically tried the headset out on one of my games that is completely controlled by voice. It requires a good microphone to properly hear the commands and the headset worked perfectly with it.  This headset is comfortable to wear for hours on end. With the microphone being detachable, I can plug it in when needed or have it unplugged when I know I will not be using it. There are two different types of earpads included - memory foam leatherette and breathable velour. They are labeled with large, bright, contrasting letters inside the pads showing L or R, instead of the typical letters barely visible in the plastic of the headset. It makes it so easy to know which way to wear the headset when the mic is not attached. Another great feature of this headset is the tactile controls, including a rotating wheel for volume, a latching switch for the microphone mute, a sliding switch for power, and a momentary switch to switch between Bluetooth and Lightspeed. This makes it absolutely simple to activate the various features with little effort. I can feel whether or not the mic is muted or the power is on without having to look. The rotating wheel for volume allows for fine control instead of the typical 5-10 stops before the minimum or maximum levels. There are no playback controls on the headset, but this is not intended to be used for mobile uses. I would not want to be traveling or working out with this high-quality gaming headset, but I could not ask for better features when sitting at my desk. 

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio quality for rich budgets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with the audio quality on these. When paying that much you would expect far better quality. 10/10 do not recommend. I returned them the same day.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sad to know your experience with the Logitech - PRO X 2. It's surely not what we expect to deliver. However, we will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!