Customer Ratings & Reviews
- Model:
- 910-006794
- SKU:
- 6587868
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Signature M550 L mouse's overall performance, ease of use, and connectivity, highlighting its comfortable design and simple Bluetooth pairing. Many appreciate its ergonomic feel, available sizes, and quiet operation. The long battery life and smooth glide are also well-received, though some users have noted concerns about the scroll wheel's smoothness.
This summary was generated by AI based on customer reviews.
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels light and it wasn’t any better compared to other ones less expensive
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the Signature M550 L didn't meet your expectations and that you found it comparable to less expensive mice. We understand that the feel and performance are important factors. We appreciate your feedback and will pass it along to our product development team. We apologize for any disappointment this has caused
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be blue tooth and did not have good instructions on how to connect to computer
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Sold mouse with dead battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is advertised to come with a battery that lasts 2 years. However, the battery inside the mouse was dead. A representative on the chat said I needed to reach the manufacturer. I asked for a new battery or a small refund to buy it. Answer was no. Best buy is responsible for selling merchandise that has been in their stock for more than 2 years. I am both disappointed and frustrated and will avoid Best Buy for any future purchase. I do not recommend order online to anyboday.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the dead battery in the Logitech Signature M550 L mouse. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Drains Batteries
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has went through a set of batteries every two weeks. After our last batch of batteries ran out we switched brands and had the same issue. I suggest not purchasing this model.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.—too flat, caused wrist and hand pain + the Logitech options are phenomenal !
I would recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We will forward it along to the appropriate team so they can look into it.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quit working after 3 days. Good thing they have a return policy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that your Logitech mouse stopped working after only 3 days. We understand your frustration and appreciate you bringing this to our attention.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive onlt had this a few weeks and it quit working last night. I changed the battery and also used the adapter so it wasnt bluetooth. Ive restarted my computer and it did not help
No, I would not recommend this to a friendTerrible Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was great for about 2 weeks but now the keys are "sticking". They aren't actually stuck down but the letter will just keep going and you have to hit back space a bunch to stop it. It is also now disconnecting from the computer randomly and I have to unplug the wireless connections and reconnect regularly. Would not buy again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's surely not what we expect to deliver. We recommend you to clean the button/key with compressed air and check if that helps. Also, regarding the connection issue, try connecting the device on a different OS and incase if the issue still persists, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
DIDN'T WORK FOR ME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged an identical mouse after 2 weeks. It was having issues staying connected w/Bluetooth to new Acer laptop. Have already exchanged the 2nd one for Logitech mouse that doesn't used Bluetooth. I'm happy now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Great until it quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about 15 days, then it quit working for a while. After about 29 days it quit working altogether. It is no longer discoverable by Bluetooth. Also, I don't like the fact that there is no printed guide for pairing or other features.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Seems to Have Lost its Blue Teeth!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several weeks ago. Stopped working this morning. No amount of Bluetooth pairing, connecting, reconnecting, rebooting, reinstalling can solve it. Keep getting message to try reconnecting. Now outside return period. Will go to Logitech website for support on manufacturer 1 year warranty.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. Please get in touch with Logi Support and our team will take it up from there.
Poor quality, right-click went out within 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right-click went out within 2 years. This is a good looking design but poor quality.
No, I would not recommend this to a friend
Buy something else
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is absolute trash don't buy it. Literally buy anything else
No, I would not recommend this to a friendBrand response from Logitech
Posted .I'm sorry to hear that you're having trouble with your device. I understand your frustration, and I want to do everything I can to help you. Please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not buy anything from this store again. Junk Stufg
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the POP Mouse. Since you weren't specific about the problem(s) that you're having with it, here's a link to the product support page where you'll find troubleshooting FAQs, Getting Started PDF guide, software downloads, warranty information, live technical chat support, and more: https://support.logi.com/hc/en-au/articles/4404829098391-Getting-Started-POP-Mouse. Hope that you found this useful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Had to return it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse with a new computer. It worked well for the first day then stopped working all of a sudden. I tried everything to get it to work again. Nothing worked so I had to return it :(
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello BeezNeez,
I am sorry that you ran into issues using your new POP mouse. Logitech appreciates your product insight. - Leo from Logitech
- Cons mentioned:Scroll wheel
Want to love this mouse, but the scroll wheel stop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has all the makings of a great mouse, but the scroll wheel not working is such a dealbreaker for me. It stopped working only a few weeks after I first got it - I've tried re-installing the software, cleaning it out, blowing canned air on the area in case it's an issue of dust in the wheel, but nothing seems to make it work 100% of the time. Really annoying and I'll have to get a new mouse that does work correctly, because the scroll wheel is something I use often.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello xiqua,
I am sorry that the POP Mouse did not work as expected. It sounds like you got a defective unit. Please, reach out to Logitech's support team for personalized assistance claiming your device's 1-Year Limited Hardware Warranty. Logitech appreciates your product review. - Leo from Logitech
Useless mouse if your laptop uses Modern Standby
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse will NOT function properly if your laptop uses Microsoft Modern Standby sleep mode. The mouse will NOT wake up after your computer goes into sleep mode. You will need to turn off Bluetooth and re-enable it in order for your mouse to function. Logitech is aware of this loss of connectivity but has no solution.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you're experiencing issues with the mouse not waking up after your laptop enters Modern Standby sleep mode and the need to toggle Bluetooth. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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The device uses up battery too quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute mouae but after a few months sucks up battery
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your troublesome experience with the speakers. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention.
Not Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why are these losers so dishonest? They should be imprisoned.
No, I would not recommend this to a friend