Customer Ratings & Reviews
- Model:
- 920-009017
- |
- SKU:
- 6259322
Customer reviews
Rating 4.5 out of 5 stars with 2141 reviews
(2,141 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Slim Folio Keyboard Folio for Apple iPad (5th & 6th Gen) for its high-quality keyboard, ease of use, and solid protection. Many appreciate its lightweight design and perfect fit for their iPad, along with the long battery life. While some experienced connectivity issues or found it a bit bulky, the positive feedback on its functionality and value outweighs these concerns. The case is also praised for its protective qualities.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Can’t get it to work yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot turn on keyboard. Have checked website but there were no instructions included in box. Planning on taking back to Best Buy tomorrow to see if it’s faulty or I’m not using it correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this keyboard to make the use of our new Apple tablet easier. Unfortunately the keyboard doesn’t work and is bulky.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to see you having connectivity issues with your Slim Combo for Ipad 5th/6th Gen. If you have any questions in the future, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024152614. I hope that helps.
Rated 1 out of 5 stars
Did not on my iPad. Total waste of my time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying was annoying, connecting it was impossible. Your Geek person said it Did not correctly with my iPad. The Whole process was a waste off my time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Tomjam22,
Sorry to hear that you are unsatisfied with your Slim Folio. We are always looking for ways to improve our products, so we appreciate your review. The following link contains a thorough guide o how to set up your Slim Folio; https://support.logi.com/hc/en-us/articles/360024156254. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us
Thanks,
-Logitech
Rated 1 out of 5 stars
Unfortunately a piece broke off right away and th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately a piece fell off right away and the device is not usable. Having trouble returning it due to sheltering in place guidelines right now
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about this issue. This product does have a 1 year warranty through Logitech. You may send it in to us and receive a new one. I hope this helps!
Rated 1 out of 5 stars
Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard never work, I was not able to connect the keyboard to my iPad. Would not recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to see you having connectivity issues with your Slim Combo for Ipad 5th/6th Gen. If you have any questions in the future, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024152614. I hope that helps.
Rated 1 out of 5 stars
Poor QC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my unit had two broken keys. I was able to return it but I've never seen such poor QC from Logitech. disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard had to be returned. The upper keys were all scrambled. The employees were very caring and helpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work well with the iPad. And the keys started coming off.
No, I would not recommend this to a friendBrand response from Logitech
Posted .I am so sorry to hear the folio did not work well with the iPad and the keys are coming off. That does not sound normal. Luckily it does come with a 1 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/1500002177181-Warranty-Slim-Folio-for-iPad-Air-3rd-gen-. Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Rated 1 out of 5 stars
Battery’s don’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery sucks not rechargeable have to buy batteries at least once a month and not using it that much
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t ever able to use the keyboard, will not buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
Key broad stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for few months but stopped working. I don’t recommend this product
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jenny, I'm sorry that the keyboard portion of the Slim Folio stopped working. This particular model uses two coin cell batteries for the keyboard, it is possible that those need to be replaced. You can access instructions for replacing the batteries here: https://www.logitech.com/assets/65198/slim-folio.pdf I hope you are able to resolve the issue and continue to enjoy the Slim Folio. Thanks for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Buttons keep popping off
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk for price. Buttons pop off and got a replacement. Same thing happened with replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IPad tends to fall over and the keys could be better. Returned item.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DTXSFCC, I'm sorry that the iPad Slim Folio did not meet your expectations. The case is designed to have the iPad stand at one angle to prevent it from falling/slipping such as if it was placed in other areas of the case than the notch near the keys. I'm sorry that you didn't like the feel of the keys. I'm glad you were able to return the item. I hope you were able to get something more suitable for your needs with your iPad. Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Wouldn't reccomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't even come close to accomplishing the purpose of its design. Don't waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
I returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as I needed a case for the pro and this did not work with my iPad
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead after 1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died exactly 1 year after purchase. They go the warranty figured out to the day.
No, I would not recommend this to a friendRated 1 out of 5 stars
It doesn’t stay alive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke, got a new one for free, that one broke and then I just gave up.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear the Slim Folio keyboard case did not meet your expectations. We stand behind our products and commitment to excellence. If you need help with a product, our Customer Care team is happy to help. Visit us at our Logitech Support website. Thank you
https://support.logi.com/hc/en-us/articles/360025079893-Warranty-SLIM-FOLIO
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic strip did not hold iPad in place on the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Keyboard,
Thank you for your feedback. Sorry for the inconvenience. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Keyboard broke after a couple months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had hoped for a chance to return it but I had passed the return period
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear the Slim Folio keyboard case did not meet your expectations. We stand behind our products and commitment to excellence. If you need help with a product, our Customer Care team is happy to help. Visit us at our Logitech Support website. Thank you
- Ricky from Logitech
https://support.logi.com/hc/en-us/articles/360025079893-Warranty-SLIM-FOLIO
Rated 1 out of 5 stars
Garbage!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash. Did not work at all. Returned immediately!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the folio did not work for you! Next time, let us try and help you trouble shoot it. There is a support page for each of our items on the Logitech site in order to help. Thank you for taking the time to write this review, we appreciate the feedback.