Customer Ratings & Reviews
- Model:
- 920-009473
- |
- SKU:
- 6385752
Customer reviews
Rating 4.6 out of 5 stars with 1667 reviews
(1,667 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Slim Folio Keyboard Folio for its excellent keyboard quality and ease of use. Many users appreciate the protection it offers for their iPad and the awesome battery life. Some find it adds weight, and a few have experienced connection issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Received a defective item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case seem sturdy. But the case i received was defective. Had to return.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Desiree,
Thank you for choosing Logitech and for taking the time to review the Slim Folio Case. I am sorry that your Slim Folio Case was defective. Please feel welcome to visit the Logitech website if you would like support for your Logitech products.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us
Rated 3 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serviceable. Nothing exceptional. Value to be determined.
I would recommend this to a friendRated 3 out of 5 stars
Keyboard options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great it just drains the iPad battery a little faster than I expected
I would recommend this to a friend- Cons mentioned:Pairing
Rated 2 out of 5 stars
Not happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit syncing with ipad after warranty expired which was 13 days after purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the syncing issues you are having. This device has a year warranty through Logitech. If you would like to file a claim please visit the support page for this item on Logitech.com I hope this helps! Thank you for taking the time to write this review. We appreciate the feedback.
Rated 3 out of 5 stars
Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a year later, it has stopped working even after I changed the batteries
No, I would not recommend this to a friendRated 3 out of 5 stars
Keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t stay charged long Hard to connect as Bluetooth Does what it needs to do though
No, I would not recommend this to a friendRated 3 out of 5 stars
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a standard case w/keyboard. It is a little bit of a pain to set up if you're not tech savvy.
I would recommend this to a friendRated 3 out of 5 stars
Returned item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item, too hard to connect, instructions were not applicable to product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Keys Keep Popping Off - DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this keyboard with iPad for Xmas along with Logitech crayon. Within days of gift, keys started popping off keyboard; keys cannot be reinstalled. I'm not even a month of opening the box but outside of return period for Best Buy and Logitech's warranty process is cumbersome at best. I regret this purchase. Very disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Allow me to apologize for the keys coming off of your new Slim Folio. This is not a common problem, but it does happen occasionally. Since you are still in the warranty period, I would encourage you to continue the warranty replacement process. Since it is so new, Best Buy might be able to do a direct exchange for you (since it is just outside of the Holiday return period, a manager could be able to push it through). Like I said, its not a common problem, so hopefully a new unit will alleviate any of the issues and fears with the Slim Folio.
-Charlton at Logitech
Rated 3 out of 5 stars
Maybe
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure , went out after about 6 months . Forgot to bring back so it’s a stand now
No, I would not recommend this to a friendRated 3 out of 5 stars
Fair quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case and keyboard are nice however the keys fall off super easy. Would not but again.
No, I would not recommend this to a friendRated 3 out of 5 stars
Did not fit well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit well. It is not the fault of this product though.
I would recommend this to a friendRated 3 out of 5 stars
Over priced
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really overpriced does what it’s supposed to but you can find cheaper ones elsewhere
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy and does not have a light on the keys which is something I wish it had.
I would recommend this to a friendRated 1 out of 5 stars
Exercise in Fristration at Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery light was flashing but there were no batteries included and no way to open the car. Keyboard would not work. I am dreading the return because Best Buy’s customer service is nonexistent and the wait on line in the store is never less than 40 minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you experienced with the Logitech Combo Touch Keyboard Case. It's frustrating when a product arrives with missing parts or doesn't function as expected. We recommend contacting Best Buy's customer support directly to report the issue and initiate a return or replacement.
Rated 3 out of 5 stars
LOVE IT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I loved it, I had trouble connecting the keyboard to my tablet!
No, I would not recommend this to a friendRated 2 out of 5 stars
Useless iPad keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not fit my iPad. I can’t return it because I missed the fourteen day return policy. This product is useless to me. I should have opened the box and tried my iPad with it before purchasing it. The sales person said it would fit my I Pad.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Doesn't link to my iPad. Doesn't stay linked if I finally get it. Goes through batteries like water. I don't even get an off button.
No, I would not recommend this to a friend Rated 3 out of 5 stars
No User Manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat different from other keyboards. Logitech no help on line.
No, I would not recommend this to a friendRated 3 out of 5 stars
Tablet keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first choice to buy, but accessory item is serviceable for now.
No, I would not recommend this to a friend