Customer Ratings & Reviews
- Model:
- 920-009473
- |
- SKU:
- 6385752
Customer reviews
Rating 4.6 out of 5 stars with 1667 reviews
(1,667 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Slim Folio Keyboard Folio for its excellent keyboard quality and ease of use. Many users appreciate the protection it offers for their iPad and the awesome battery life. Some find it adds weight, and a few have experienced connection issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Needs to be cheaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap material, the price should be on the cheaper end.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter drops it and keys pop off. The power drains the iPad fast.
No, I would not recommend this to a friendRated 2 out of 5 stars
WORST KEYBOARD EVER AND WARRANTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst keyboard ever....all keyboard letters and/or numbers are starting to fall off...not even 2 months after purchase and we already have some issues....I should it buy from Amazon as they have nice return or warranty policies.....with bestbuy I can't do anything now
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, thank you for taking the time to write this review. I'm sorry that you are experiencing issues with the keys and numbers falling off. Logitech does have a 1 year limited hardware warranty for this keyboard, you can file a claim at support.logi.com. Thank you for being a Logitech customer. Kristi from Logitech
Rated 3 out of 5 stars
Great iPad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was for an iPad. Still navigating and learning to use it
I would recommend this to a friendRated 3 out of 5 stars
Tablet case is excellent the service was inbetween
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet case great I was supposed to get a pin with it but didn't.
I would recommend this to a friendRated 1 out of 5 stars
Horrible fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case to go with the new iPad I was buying. I received the case & iPad very quickly but the case did not fit on the iPad. The opening for the camera did not align with the camera on the iPad. The opening for the volume buttons also didn’t align with the buttons on the iPad. The iPad also didn’t fit securely in the case, it kept falling out. When I took the case back to my local Best Buy, thinking I bought the wrong case the worker said I bought the correct one but even he couldn’t get the case to fit. I’m super bummed after all of this I needed to put out more money to buy another case that actually fit.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you had with the case. Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Weight
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan … it is bulky and really prefer the keypad in my Ipad
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear! However, we will forward it as a feedback to the appropriate team so they can look into it.
Rated 3 out of 5 stars
OK case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average case and keyboard. Arrived on time without issue
I would recommend this to a friendRated 2 out of 5 stars
Not a great iPad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case needs a to have a lock, the case was closed and I dropped it and the IPad came out of it and the screen cracked now I have to repair it
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate! We will take this as feedback and make sure to share it with the right team.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bummed finally got it out, as it was a Christmas gift, to switch out my other case- and one of the keys popped off and won’t go back on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we're sorry about the experience. Please reach out to Logi support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
iPad keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this, I should have just purchased the apple keyboard. I've been meaning to return it, however yhe day k purchased it there was a lot of issues connecting my phone to the phone company's service (Verizon) and unfortunately it was on your end and I left without my receipt which they kept.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. However, we will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!
Rated 2 out of 5 stars
:(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is soooo flimsy. Takes me 3x as long to type 1 sentence. Hate it
No, I would not recommend this to a friendBrand response from Logitech
Posted .That shouldn't be the case! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Battery life, Keyboard qualityCons mentioned:Weight
Rated 4 out of 5 stars
Pretty good... a bit bulky.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The age old question has been asked repeatedly. Can a tablet ever replace a laptop? In my opinion, it's getting close... but not there yet. The Logitech Folio case does its best to help the iPad feel more like a laptop, despite whether or not that was Logitech's intention. I used it with the 2019 7th gen ipad. I placed the tablet inside of casing area, and off we went. For off, the typing on the keyboard. The keyboard offered a similar layout and spacing on what you would see in most modern laptops these days. The keys were responsive and felt good to type on. The bluetooth connection was very simple to pair, and the key press to on screen response was almost instantaneous. Next I left the tablet angled in the same way I was using it for typing, and turned on a video. The angle was suitable for watching a movie as well. The nice thing is that the keyboard itself has a few shortcut keys to adjust stuff like volume. At the moment I do not own an Apple Pencil, so I could not do an adequate test with the sketch mode. I could use my finger, but I'm not a caveman :( When the cover is closed, the ipad will go to sleep mode. When it's opened, it will turn back on. This is a nice little function that most tablet covers have incorporated in the past 10 years or so. When the case covers the ipad, it feels sturdy. When closed, there is still an opening on the back so the camera isn't blocked (If you are the type that uses a giant tablet to take photos and videos, use your phone instead. You'll also look and feel less silly) There's also a little sleeve on the side of the case where you could put a pencil, or crayon, or whatever type of candy you can shove in there for later consumption. Logitech claims that the battery will last for 4 years based upon 2 hours of daily usage... since I use my tablet for about 4 hours a day, I guess the case should last me for 2? I think my math is right. Either way, I don't know how I could simulate it so I will take their word on it. :) All in all, this is a nice case for my tablet. As I mentioned in the title, it is a little bulky, but if it protects my tablet from a fall, then it's not a big deal.
I would recommend this to a friendBrand response from Logitech
Posted .Hello EthanH! I'm happy to hear that, overall, you're enjoying the Slim Folio! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if anything happens in the 1-year limited hardware warranty. Thank you for the detailed review and for shopping Logitech! - Maggie from Logitech
Rated 1 out of 5 stars
Infant Mortality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work upon opening packaging. I checked batteries and both were functional - 3V ea. No keyboard light when key pressed: not operational, no WiFi detected by my IPad. The two weeks had passed so product not returnable to Best Buy. Lesson Re-Learned: Check product immediately at home. Do not postpone till later. Drat!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Inexpensive BUT
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky I went back to my old Apple Keyboard. I didn’t fit very good
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback. We'll make sure to share it with the right team so they can look into it.
Rated 1 out of 5 stars
Ok if you don’t mind phantom keys typing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I saw all the keyboard failure reviews. Within a few weeks of use the “J” key randomly presses, and no it’s not physically stuck on the keyboard nor was there any damage of any kind. I agree for the price this was a huge letdown.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We sincerely apologize for the trouble you've been having with the Slim Folio Keyboard Folio and the phantom key presses. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last long and there are 2 2032 batteries
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected. For us to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Don't do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this once, then not again for about a year. It was dead, three sets of fresh new batteries failed to fire it up, and Logitech only warranties the product for a year. So if you want a product that only lasts for a year, this will work but if I were you, I'd avoid purchasing this poorly supported product and purchase a different brand that lives more than a year.
No, I would not recommend this to a friendRated 2 out of 5 stars
Charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay but no instructions came with it for how it get recharged or if it needs to be charged. Also, no easy tab to open it which would make it much more convenient.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, slim folio uses replaceable coin cell battery to power your keyboard. Thanks to a smart-power management system, use Slim Folio for up to 4 years without needing to replace the batteries. Page 9 of this instruction manual, will let you know how to change the batteries when the time comes: https://www.logitech.com/assets/65198/slim-folio.pdf. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Logitech Fail!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died within an hour when the sales guy said it would last years! Took it back and exchanged for another...thought the first was just a lemon. The battery has died yet again within 3 months. Next time I'll just stick with Apple products. It says it's under warranty but it takes an act of God to try and return this thing. Not Best Buy's fault just a bad Logitech product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the battery issues that you're having with the Slim Folio Keyboard Case for iPad 7th and 8th generation. The 4-year battery life is based on 2 hours daily use but may vary based on user and computing conditions. The Slim Folio also features an auto on-off function that turns on your iPad every time you open the folio and puts it back to sleep when you close the case. If you're leaving the case open, then that will also compromise battery life. We stand behind our products and commitment to excellence. If you need help with a product, our Customer Care team is happy to help:  https://support.logi.com/hc/requests/new?ticket_form_id=360000621393. Also, here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360025079893-Warranty-SLIM-FOLIO. Hope that this helped and that all is going well. Thank you for choosing Logitech. - Richard from Logitech






