Customer Ratings & Reviews
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- Model:
- 920-009703
- SKU:
- 6408701
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the high-quality backlit keyboard, its ease of use, and excellent battery life as significant advantages. The protective case is also a plus for many users, along with its slim and fitting design. While some find it adds weight or bulk, others appreciate its lightweight nature. The price point is also frequently cited as favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Keyboard quality, Protection
One of the best all around cases I've seen
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the tablet holders I've had the experience of using or seeing don't come close to all of the features that this one case does. It feels like a softer but very durable vinyl material. Usually the tablet has a connector on the side that attaches to and that's how the keyboard is powered and connected. This connects magnetically and through Bluetooth allowing another attractive feature that this folio has which is coverage for all corners of the tablet like a full coverage case has providing even more protection. IT has a magnetic flap that connects for helping keep things together as well as having a slot for your Apple pencil as well. It connects very fast when positioning it in the groove provided for the typing position. The case has a USB C port to charge the battery and has a quoted 3 month battery life.After I fully charged it even with keys on full brightness I've not had it die yet. One of my favorite things about this folio is the keyboard !! It's back lit! Never have seen this on any of my folio's prior to this one and it also feels like more like an actual keyboard other than being a very thin recessed keyboard with no button travel. Overall it provides great protection, a great look and style. Awesome features so I'd definitely recommend this to others.
I would recommend this to a friend Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with it , the case is already damaged two weeks in and Logitech is a pain in the rear end To deal with
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate all the feedback
Returned and not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to lost iPad Pro in transit 9/24. Just received credit today for iPad Pro , 10/27. SAD
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi sorry to see your shipping company lost your Ipad. Hopefully you're able to get another one so you can start enjoying your awesome Slim Folio case soon!
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a used keyboard and cover for my iPad and it has a tear in it. I thought it was supposed to be that way but looking at pictures it’s not. I also received no paperwork for the keyboard and I ordered a new one not used or open box! I can’t believe I can’t get geek squad to help me and I paid for them as well!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cover, I'm sorry that you received a used/damaged Slim Folio from the retailer. Here is the link to the online instructions for the Slim Folio: https://www.logitech.com/assets/65893/qsg-slim-folio-pro.pdf I hope that you were able to resolve the issue with the retailer and get a new product to be able to use with your iPad Pro. Thank you for being a Logitech customer. Kristi from Logitech
Charge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t stayed charged Wound like to return but missed the window
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The Slim Folio Pro is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024323053--Getting-Started-Slim-Folio-Pro - Will, Logitech.
Flimsy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it. I didn’t like using keyboard with an iPad. Rather use laptop.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi jnas, Very sorry to hear that you didn't like the Slim Folio Pro Keyboard Case. It is quite an adjustment especially if you're used to using your iPad one way. There are many who have found the keyboard helpful and like the benefit of using their iPads like a laptop. Hope that you were able to exchange/return it at Best Buy and get something more to your liking. At any rate, thank you for giving Logitech a try. - Richard from Logitech
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to connect with the Ipad Icalled for support and I was told I had to bring it in, I didn’t want to do that because I live about 50 minutes away so I brought it back because when I called they didn’t seem like they wanted to help other than bring it in
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connection issues with the Slim Folio. We hope that you have found a replacement within the Logitech family that was suitable for your needs. If you ever need any tech support you can visit us on our website: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Avoid this turkey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchasing, it no longer pairs w iPad. Very frustrating when it is 5 days after the “no longer able to return date.”
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the folio case. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't very happy with this computer. It crashed within a month of purchase. I guess you get exactly what you pay for. But the sales manager at #572 helped with the return/exchange
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Kevin, we are so sorry to hear about your computer issues. We are so happy that you got it settled out. You put in a review for a Slim Folio Pro keyboard case for an iPad. We want to know how that's working out for you! I'm sure it's going great! We are excited to hear from you. -Ricky from Logitech
Slim Folio Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a few weeks after purchased the up arrow felt off and Best Buy didn’t want to replace because the key was missing. Trying to get it fix with Logitech.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the key already falling off on the keyboard case. it does come with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024918994-Warranty-SLIM-FOLIO-PRO-for-iPAD-Pro-11-inch-and-12-9-inch-3rd-gen-. I hope this helps! Thank you for taking the time to write this review. We appreciate the feedback.
Keyboard case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return 2 of these stopped working after 3 month I would recommend to get warranty forshare
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chloe,
I am sorry that the Slim Folio is not working as expected. Feel free to contact the Logitech support team to receive personalized assistance.
I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Battery won’t take charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I want to use it the battery is dead. Charged over night and barrery did not take a charge.
No, I would not recommend this to a friendNot steady sit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t hold the iPad well keep falling back which cause me to return
I would recommend this to a friendGarage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money invest your money and get the Apple version it literally turns tour iPad into a computer
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are unsatisfied with your Slim Folio Pro Keyboard Case for Apple. We are always looking for ways to improve our products, so we appreciate your review. Your Slim Folio Pro is extremely versatile in customization, it offers three unique modes to help you accomplish any task more efficiently.Type Mode: Just dock the keyboard upright and type away.
Sketch Mode: Collapse the iPad Pro screen to take notes or draw with Apple Pencil (2nd gen). Read Mode: Fold the keyboard back to read books and articles. When in read mode, the keyboard is temporarily suspended to prevent accidental typing. The Slim Folio can turn your iPad into a computer, book, canvas and so much more! If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap item. lasted less than 60 days…. BestBuy refused to help me with it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear you had some issues with your slim folio pro. You may not be able to get help from best buy, but we can certainly help you on our support site. Please follow the following link for assistance and warranty information. https://support.logi.com/hc/en-us -Weston from Logitech
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a clear piece of junky plastic that didn’t even fit my iPad. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear this did not fit your iPad. Next time, let us help you find the correct one to fit your iPad. On the Logitech site under the cases, we have a place you can type in your iPad model and it will pair you with the right case. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size due to wrong generation. I'm sure the product works, I just have an older iPad.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
I am sorry that the Slim Folio Pro Keyboard Case for Apple® iPad® Pro 12.9" (3rd and 4th Gen) is not a fit for your iPad. Logitech “Keys to Go” is a nice keyboard option, which is currently available on BestBuy.com. I have attached a link to “Keys to Go” below if you would like to see this option. Please feel welcome to visit the Logitech support website for product support and if you would like further assistance with finding an option that is a fit for your iPad. The model number, which begins with the letter “A” and is followed by 4 digits is the best way to determine which model of iPad you have.
Best regards,
John at Logitech
https://www.bestbuy.com/site/logitech-keys-to-go-super-slim-and-super-light-bluetooth-keyboard-for-iphone-ipad-and-apple-tv-black/9483417.p?skuId=9483417
Lights Out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month. Now keys no longer light up.
No, I would not recommend this to a friendDrains Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea this would drain your iPad battery. I am returning ASAP
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Teesp, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
- Pros mentioned:Battery life, Keyboard quality
great case!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this case! Logitech puts out a great product time and time again! Unboxing- This keyboard/case was very simple to unbox. No silly plastic to tear apart. It sits within a plastic sleeve inside the box. Use/ Feel- This case does not stand up on its own, it features a tripod style stand with 3 different levels. The case itself feels of great quality. The keys have a satisfying bounce to them, are all seperate like typical apple products and are also adjustable backlit! There are also IOS shortcut keys which are helpful and specific to apple products. It has a good sturdy laptop feel but you do need to have it on a flat surface. You cannot lay down and be able to use this productively. It connects via bluetooth, and I was able to connect very easily and without issue. You do need to charge it but it lasts quite a while, the box says 3 months worth on a single charge. There is a holder for the apple pencil that also charges it but I do not have one. It has a magnetic closure which is sleek and modern and much more functional than a clasp or buckle. Overall- This Logitech has a sturdy feel when using and also feels like it is protecting the ipad well. If you need to use your ipad in a productive way, I would highly recommend this case
I would recommend this to a friend