Customer Ratings & Reviews
![COMPATIBILITY [TWITCH, YOUTUBE GAMING, DISCORD, STREAMLABS OBS]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/abdf9958-99ed-45d9-aa63-02c17c181c7e.jpg)
- Model:
- 960-001289
- SKU:
- 6404199
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent image quality, ease of use, and straightforward plug-and-play setup. However, some concerns have been raised regarding its USB-C only connectivity, short cable length, and somewhat bulky size. Additionally, a few users expressed a preference for a wider field of view, though the software experience is generally considered acceptable.
This summary was generated by AI based on customer reviews.
Great camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, used it in over 6 different teams job interviews, never got the jobs but I looked good while interviewing.
I would recommend this to a friend- Pros mentioned:Image quality
I didn't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would look better than the Mac camara
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your thoughts. We understand you were hoping for a better look compared to the Mac camera. Your feedback will be taken into account for future designs. If you’d like assistance, please contact socialcare@logitech.com with your details.
Camera is adequate. Best Buy is not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam is adequate for a webcam. I decided I would prefer something with a better picture for my web streaming. When I looked into returning it, I realized Best Buy's return policy is wretched compared to every other retailer I've used. The average person (not one of their elite members) can only return a product up to 15 days after purchase date. I had made my decision after about 25 days. Best Buy also charges a 15% restocking fee. Oh well; buyer beware. I'm stuck with this webcam for now. I'll make it work until I save up enough for a Canon Rebel.....which I will NOT be buying from Best Buy.
I would recommend this to a friend- Pros mentioned:Image quality
MAC USERS AVOID. No M1 or MacOS 12 compatibility!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, "physically" this camera is quite good. I was really impressed out of the gate. I used it (or tried to) on my 2019 MacBook Pro 16". Then I realized that some of the features of their app (Logitech Capture) weren't working (buttons not doing anything, features showing "Off" when they were "On", inability to control things, etc). I called technical support and they confirmed that their app is NOT compatible with the latest MacOS (Monterey) nor did it even even sound like they were planning to support it. Mind you, it's 2022 and Monterey came out in the fall. No excuse for that. THIS SOFTWARE IS WHAT ALL OF THEIR CAMERAS USE ON MACS (so, the assumption is you'd have this issue with ANY Logitech camera). In addition, If you have a newer Mac with Apple Silicon, the app will not even run. Tech support confirmed "WE DO NOT SUPPORT APPLE SILICON". Searching online confirms others have been complaining about this since the M1 machines came out. I have lots of Logitech products, I'm really disappointed, particularly given the Mac marketshare these days. After wasting several hours on this, I returned it. NOTE: Best Buy was very gracious as always; no issues whatsoever with the return, in spite of the fact that I could not get the camera back in the original box to save my life...
No, I would not recommend this to a friend Best one after trying many others!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great - a true plug and play! It has a great resolution and adjusts well when tilted.
I would recommend this to a friendAwesome webcam with innovative mounting configurat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best webcam for the money, delivers on everything it says and the mounting configuration is really versatile.
I would recommend this to a friendVery Good Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fun camera to use with the 2 way. No issues so far with the hardware or software. I can use Twitch with no issues.
I would recommend this to a friendGreat camera for the price.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after seeing and using someone else’s at a demo at a trade show. Great camera for the price.
I would recommend this to a friendA great webcam if you need one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great webcam imo, my go to when I need to show my face for things.
I would recommend this to a friendIts alright
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for streaming, works great. Kinda want a different one though. Cause i feel like quality is mid.
No, I would not recommend this to a friendGreat picture and great flexibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam is really nice! I love that I can rotate to give either portrait or landscape views. I love also love that it it is USB-C and that it comes with a tripod for setting it on a desktop.
I would recommend this to a friendwas gonna use for streaming but.....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using this for streaming but it was-not what i was expecting.. Not worth the ticket price.
No, I would not recommend this to a friendAverage to say the least
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera because it was USB C and didn’t wany to take up USB A port. The camera is esthetically pleasing, comes with tripad, and can be set horizontally or vertical. The bad, the lens protrudes out too much and its no ideal if restinf on top of monitors for zoom calls too much light interferes with pixture quality
No, I would not recommend this to a friendGood web cam with options.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and color is decent out of the box requiring just a little adjustment. Nice to have portrait and landscape options, even if portrait is wrong.
I would recommend this to a friendLogitech Cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice cam and alot of features but did have to download some other logitech software to make all features work
I would recommend this to a friendCalls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Plan to use for video calls with daughter and granddaughter.
I would recommend this to a friendBrand response from Logitech
Posted .Glad to hear the StreamCam Plus is working well for you! Sharp video quality is perfect for video calls with your family. You'll enjoy catching up and seeing them in crystal clear detail.
Webcam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really good. No issues with this device. Best Buy products always the best
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your positive experience with the Logitech - StreamCam Plus! We're glad to hear it's meeting your needs. Happy streaming!
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son loves this product, he did lots of research for it and he’s happy with it
I would recommend this to a friend- Cons mentioned:Connectivity
mine could be defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this camera as a gift. Apparently, I planned too far in advance because once given, the recipient found that her computer wouldn't recognize the camera, but since I'm outside of the return/exchange window, Best Buy will not allow me to return or exchange the item. Not sure whether the camera is defective or not. Just be sure to purchase and try it out immediately in case your camera, like mine, doesn't work!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi dissappointed918, thank you for your feedback! The StreamCam Plus is compatible with Windows 10 or later, macOS 10.14 or later, 7th Gen Intel®Core™ i5 or later, USB 3.1 Gen 1 Type-C direct connection. For support, please refer to: https://support.logi.com/hc/en-us/articles/360043221373-Getting-Started-Logitech-StreamCam - Will, Logitech.
Awesome Buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great!! I had a wonderful experience with this camera while trying to livestream.
I would recommend this to a friend