Customer Ratings & Reviews
![COMPATIBILITY [TWITCH, YOUTUBE GAMING, DISCORD, STREAMLABS OBS]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/abdf9958-99ed-45d9-aa63-02c17c181c7e.jpg)
- Model:
- 960-001289
- |
- SKU:
- 6404199
Customer reviews
Rating 4.5 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the StreamCam Plus's excellent image quality and its ease of use. Many reviewers mention the simple plug-and-play setup. Some customers find the USB-C connectivity limiting, the cable length a bit short, and the size a little bulky. A few also commented on the software and field of view.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Sick of returning things!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work with my HP computer? Went to return, picked out another, Miss priced in shelf. I ended up getting one from Amazon.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not A True 1080P 60 FPS Camera... Complete Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well past the return date because I was waiting for my new PCs to show up and even on a USB 3.2 Machine there's SO MUCH motion blur that this camera can't be 60 FPS. I recall the C922 Pro in 720p 60 doing a butter smooth frame rate but it's only performing at 720p. It seems as though you have to pretty much double the res and match or purchase a product with a higher framerate in order to get the quality you want these days. Now I'm looking for a 4K 60 or 120 if they make one to get 1080p 60... Great job Logitech!
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Constantly freezes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video works for about 15-90 seconds then freezes. Then I have to turn off the video and turn it back on in whatever software im using. This woukd be ok occassionally, but having video cut out every minute of a 2 hour zoom session every week is a bit much. Additionally, logitech refuses to help and wants Best Buy to handle all warranty issues even outside of their return period.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your unpleasant experience with the StreamCam and. This is surely not what we intend to deliver. Your feedback is crucial to us as we continue to enhance our products and user experience. We'd recommend you to get in touch with the support team and explain them the situation who will assist you with the utmost dedication and care.
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great before it was broken. It was more fragile than we anticipated
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! We sincerely apologize for the inconvenience caused by the Logitech StreamCam Plus 1080 webcam breaking unexpectedly. We understand your frustration, especially if it felt more fragile than you expected. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 4 out of 5 stars
Very Adequate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that it got the job done when we were livestreaming a service. Would recommend if all you want is a webcam.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not happy with this product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it to work well with my desk top computer. I gave up and disconnected it.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds troublesome! Try a different USB port on your computer and make sure the camera isn't connected to a USB hub or docking station. Also, try rebooting your computer and connect the camera to a different computer to see if it works.
Rated 1 out of 5 stars
DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a week then the problems started. Super bummed had to buy a better camera. Too expensive for this many issues this is a $45 camera
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to share your experience. I am sorry that you experienced problems with your StreamCam Plus Webcam; I would like to help. If you have not already done so, please check your computer for system and driver updates. Also, please download the Logitech "Capture" software for customization and best overall experience. I have attached a link to the "Getting Started" support page for your webcam where you will find product guides, software downloads and further support. I hope you will enjoy your StreamCam Plus, please visit the Logitech website for further support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360043221373
Rated 1 out of 5 stars
Randomly stopped working after a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is poor quality and the choice to only provide a USB-C option is questionable at best. About a year into owning this and using it lightly, probably 20-30 times, the device is bricked. This must have been a faulty one because it worked great while it worked and other reviews are positive, but Logitech support is a nightmare and Best Buy hasn't been helpful. I can't recommend this product.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Matt,
I am sorry to hear that you can no longer operate your Logitech camera. Since this is not a typical issue, I suggest you double-check your webcam settings and the application settings for the software you use with the camera. I hope this information is helpful. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Not 1080p and terrible grip design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better than the $30 webcam I was trying to upgrade from because it's not actually 1080p and the white balance is always VERY off no matter how much you adjust it in their software. Worse is that the plastic bit it grips onto to be able to put it on a tripod (same with the standard one, it's the same design just a different bottom part) doesn't fit or grip. It's such a lazy and dysfunctional design that I don't know how anyone has good reviews for this.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Danielle,
I am sorry that you are having trouble using the StreamCam as intended. The StreamCam is 1080p @ 60SPF, so feel free to call Logitech technical support for assistance setting up your StreamCam. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Returned- never a video without glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return because I got a faulty one. I optimized all of my power settings on my RazerBlade 15 to ensure I didn't have dropouts in the usb-c port, but I still had glitches. The packaging was also thin and flimsy with nothing really protecting the camera except the box itself. The cable is attached to the camera, so if you ever had issues with that, it would be toast. It was disappointing and underwhelming.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Sadpanda, Thank you for your feedback. Sorry for the inconvenience you had with your device. If you ever need assistance please contact Logitech Support on the website. LaShonda from Logitech
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this item two weeks ago. I have only used it three times and Already the app freezes on my brand new macbook.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Latasha,
Thank you for your feedback. Sorry for the inconvenience you're experiencing. Be sure to download the drivers for your device from https://support.logi.com/hc/en-us/articles/360043221373. Also you can download Logitech Capture software for your StreamCam from logitech.com/product/capture to access all the features for your device. If you need further assistance please contact Logitech Support on the website. LaShonda from Logitech
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Frustrated with the faulty camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was shaking and there were flashes. They told me it was probably faulty wiring.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cameras, Thank you for your feedback. Sorry for any inconvenience. Be sure to download the software for your device and Logitech Options Software to access all the features for your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 5 out of 5 stars
Nice webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this during black Friday and it has been a really great webcam
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my son wanted. He saw this and wanted it for college.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Bang for your buck!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a streaming camera, this is the one for you!
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Camera use it everyday for zoom and teams call
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
The cord will not plug into a standard usb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connector planning, and no adapter is included.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that you had some issues with the Streamcam plus webcam. The Streamcam plus was primarily designed for apple devices such as the MacBook, hence why it uses USB C instead of USB A. Your feedback is greatly appreciated. -Weston from Logitech.
Rated 1 out of 5 stars
Doesn't work with Apple M1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The allure of this is the software with he flexibility is supposed to provide. Yet the software does not work with Apple M1 Mac. Thus you can't make any adjustments. None. Zip. Nada. And when you call Logi support, they have no idea.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello AS2022, Very sorry to hear about the issue you're having with not being able to install the Logitech software to use with your StreamCam. Yes, Logitech's Capture software isn't compatible with M1 Macs at the moment, you can also use Logitech's G Hub software to make adjustments. Currently G HUB is working properly with software version 2020.12.9532 M1+maOS Big Sur 11.2.3. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone just does not work with my Mac as advertised. It will cut out in the middle of virtual meetings. Currently won't work at all until I reboot. Then it stops working again.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't last more than 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with high hopes and only 2 weeks after purchase, it is broken. After running about 15 minutes, the video starts jerking around and looks like a scrambled TV show. I certainly hope that the warranty is good.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Pmpro,
Thank you for choosing Logitech, and for sharing your experience. I am sorry that you have experienced an issue with your Streamcam, I would like to help. I have attached a link to the “Getting Started” support page for your StreamCam, where we can further assist.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360043221373-Getting-Started-Logitech-StreamCam