Customer Ratings & Reviews
![COMPATIBILITY [TWITCH, YOUTUBE GAMING, DISCORD, STREAMLABS OBS]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/abdf9958-99ed-45d9-aa63-02c17c181c7e.jpg)
- Model:
- 960-001289
- |
- SKU:
- 6404199
Customer reviews
Rating 4.5 out of 5 stars with 907 reviews
(907 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention that the product delivers excellent image quality while being remarkably easy to set up and use. While users appreciate these core performance features, some have expressed concerns regarding the limited connectivity options and the short length of the included cable. Additionally, a few customers noted that the device is somewhat bulky and has a more restricted field of view than they would prefer. Overall, the feedback highlights a strong satisfaction with functionality despite minor physical and technical limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Image quality
Rated 1 out of 5 stars
Be Careful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to call myself an average to above average techie. Spent 10 hours trying to make this thing work. You name it I tried it. WIndows 10 issues, I am certain. Audio worked great, no video, will be returning as soon as possible. I run a decent Windows 10 Dell. I am happy for those that could get to function, I suspect when it works it works well, but I will be looking at other brands. It should not be necessary to dive as deep as I did on a so called plug and play device.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friend - Pros mentioned:Image quality
Rated 1 out of 5 stars
Stopped working after two months!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was great! I was quite happy with my purchase until after about two months, the camera stopped working. I tested on multiple different laptops but no luck! It's completely useless now!!
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the webcam no longer working for you. Luckily, it comes with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360043221253-Warranty-Logitech-StreamCam. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Great little cam but very short, fixed cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera seems fine, the tripod is nice. But it has a permanently attached and truly dinky (maybe 4'?) cord. If it's going anywhere other than right on top of your monitor, this one probably won't work for you.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry for the inconvenience of the short cord. It will work with a extended cord. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Rated 2 out of 5 stars
not for game streamers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great when you are not using a virtual back ground. every time i turn on my back ground the cam just jerks and glitches every where.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we are sorry to hear that. We'd recommend you to get in touch with the Logi support team and check for other troubleshooting or warranty options in this case.
Rated 1 out of 5 stars
Deceiving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a deceiving camera. I bought this because the pictures showed the background blurred, that can’t be farther from the truth. When streaming with this camera vs the one on my iMac, my iMac camera was actually better so I returned this one.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hippieroads, thank you for your feedback! For advanced features, and to make adjustments for StreamCam Plus, check out Logitech Capture software: https://support.logi.com/hc/en-us/articles/360025141614. - Will, Logitech.
Rated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this webcam as a gift and it just stopped working after 6 months and tried everything in the book to fix it. Disappointed.
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds troublesome! Try a different USB port on your computer and make sure the camera isn't connected to a USB hub or docking station. Also, try rebooting your computer and connect the camera to a different computer to see if it works. If the issue is persistent, please contact Logi support.
Rated 1 out of 5 stars
Be careful with the accessories!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost the tripod mount and Logitech will not offer a replacement - their support told me to just but another camera. This is really poor
This review is from Logitech - StreamCam Plus 1080 Webcam for Live Streaming and Content Creation - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Stuart, we are sorry to hear that the tripod mount that came with the webcam was misplaced. Unfortunately, we are not able to replace the tripod, since we don't have those sold separately. We apologize for the inconvenience. However, you're able to use other tripods as well. We recommend looking at various options and choosing one that best suits you for your needs. Once again, we apologize for the inconvenience. Thank you for being part of the Logitech family, have a great day. -Ricky | Logitech