Customer Ratings & Reviews
- Model:
- 920-008334
- |
- SKU:
- 5853004
Customer reviews
Rating 3.7 out of 5 stars with 888 reviews
(888 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the keyboard quality and ease of use of the Universal Keyboard Folio, frequently citing positive experiences with pairing and usage across various tablet brands. While many appreciate its lightweight design and protective case, some users reported issues with the fit, battery life, and the stability of the stand. Concerns were also raised regarding connectivity problems experienced by a few customers. Overall, the positive feedback on the keyboard and ease of use appears to outweigh the negative comments on other features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my mom's tablet, she seems to like it pretty well
I would recommend this to a friendRated 2 out of 5 stars
Uh do b fly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.H ok hr study good j jk hi y go by iTunes shh bush gee eh k gf go HD animosidad CB hack jug voy de no vi idk con creo
I would recommend this to a friend- Cons mentioned:Fit
Rated 1 out of 5 stars
Didn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case did not fit my Samsung Galaxy 10.1 inch tablet. However it might fit other 10 inch tablets.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great with the tablet I bought. Fits just right.
I would recommend this to a friendRated 1 out of 5 stars
Easily broken and not worth the money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my ipad after my previous keyboard case wore out. I have been extremely disappointed. The bracket that holds the ipad in place broke. A key has fallen off. I have had it only 3 1/2 months, and I need to replace it. Way too expensive for the poor quality. I would not recommend this product to any one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Semwife,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend! Difficult to connect and is intermittent at best. Instructions are worthless
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Wasteofmoney,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions: The keyboard case links to your tablet using a Bluetooth connection. To use the keyboard, you must first pair it with your tablet.
The first time you turn on the keyboard it remains discoverable for 15 minutes. The status light blinks blue to indicate that the keyboard is discoverable and is ready to pair.
Bluetooth LED
NOTE: If the status light turns red, you'll need to replace the batteries. See Universal Folio keyboard battery life and replacement for more information.
Here's how to pair your keyboard to your tablet device:
On your tablet:
Make sure that Bluetooth is on. Go to Settings > Bluetooth > ON.
In the Devices menu, select Universal Folio.
If your table prompts you for a PIN, use the keyboard to type it, not your tablet.
When the connection is successful, the status light on the keyboard turns blue and then turns off.
If you need further assistance please contact Logitech Support on the website.
LaShonda from Logitech
Rated 5 out of 5 stars
Great keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent keyboard. Great value and very accurate
I would recommend this to a friendRated 2 out of 5 stars
Keyboard warped and would not lay flat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard was warped and had to be returned. Surprising as most Logitech products are great.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DigitalCurator! I'm sorry to hear your Universal Folio's keyboard was warped! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any other assistance. Thank you so much for this feedback. I will definitely be passing this along! - Maggie from Logitech
- Cons mentioned:Fit
Rated 1 out of 5 stars
Not good for Ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not functional for I PAD. Although adjustable it doesn’t fit the device well
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a while but did not fit the tablet well and then one of the tabs that hold it broke
No, I would not recommend this to a friend Rated 5 out of 5 stars
good accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes having a tablet easier to use when on the go.
I would recommend this to a friendRated 5 out of 5 stars
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not for personal use. works for testing purposes...
I would recommend this to a friendRated 1 out of 5 stars
Cheap immitation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time with this cheap imposter. I bought it as a replacement cover for my Samsung Galaxy 9.2 tablet. Simply, it is ill-fitting, with a cheap build quality. I promptly returned it to Best Buy after two days of trying to swallow my disgust
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for your feedback on the audio of the Universal Folio. At Logitech we strive to improve our products and user experience. I have forwarded your feedback to our team. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Rated 2 out of 5 stars
Flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a great product for someone that is looking for a durable case. Functiona, but not a good fit for my needs.
No, I would not recommend this to a friendRated 2 out of 5 stars
Eh, it’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it works fairly well. Kind of clunky and doesn’t always connect to my devices Bluetooth.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Fit
Rated 1 out of 5 stars
Horrible case for a Samsung device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was a too small for this tablet. Also tablet kept sliding off the case
No, I would not recommend this to a friend Rated 2 out of 5 stars
Humm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects quickly to tablet. Keyboard good Case doesn't fit will to 9.6" tablet and is clumsy to open and close.
No, I would not recommend this to a friend- Cons mentioned:Fit
Rated 5 out of 5 stars
Heavy Duty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a well build protector unfortunately it didn't fit my tablet and had to return it.
I would recommend this to a friend Rated 2 out of 5 stars
practical
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it at first but then the keys started not to workand it would lose Bluetooth.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are experiencing with the folio. I am not sure how long you have had the case, but it does come with a year warranty through Logitech so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360025072513-Warranty-Universal-Folio. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
NOT for the Samsung Galaxy Tab A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice keyboard and works great, BUT it does NOT fit the Galaxy Tab A 10.1". When I purchased it then it specified it was for this machine. That is wrong. It doesn't fit properly. I would not recommend this for this tablet. It has to be something that is about the same length and height.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to read you're having compatibility issues with your Universal Folio keyboard. Since it is a Universal case, it isn't guaranteed to fit every 9-10" tablet perfectly.