Customer Ratings & Reviews
- Model:
- 920-008334
- |
- SKU:
- 5853004
Customer reviews
Rating 3.7 out of 5 stars with 888 reviews
(888 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the keyboard quality and ease of use of the Universal Keyboard Folio, frequently citing positive experiences with pairing and usage across various tablet brands. While many appreciate its lightweight design and protective case, some users reported issues with the fit, battery life, and the stability of the stand. Concerns were also raised regarding connectivity problems experienced by a few customers. Overall, the positive feedback on the keyboard and ease of use appears to outweigh the negative comments on other features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
very cheaply built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has always been a go to brand for me. This unit probably works okay, I just could not put such a cheap plastic poorly designed item on my S3. I have know idea what they where thinking. If you want your nice tablet to look and feel like a cheap off brand tablet it maybe fine for you.
No, I would not recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was(on sale) right. Construction is a bit cheap but fine otherwise.
I would recommend this to a friendRated 1 out of 5 stars
Terrible design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it, it's plastic. So when you food it over or onto the keyboard it slides real bad. Only thing I liked about it was the keyboard Keyes were really quiet when you pushed them. I took the thing back. They're cheaper online and more color selection and material. Bad design
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken Easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is almost entirely made of cheap plastic. I had it for about 15 days after the return period ended, and the tab holding the tablet in totally broke, so I'm kind of mad because it was 55 bucks and it wasn't even made of strong enough plastic to last.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke quick
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week of owning it. Before then worked fine
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! That's unexpected! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Not snug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fitment tablet is loose and wobbles when opening.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month and the “ J” key stopped working and the key pad turns on and off the whole time It is in use . Unable to get quality work done.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi FState DPT,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill fitting keyboard. Very loose and floppy. Several keys did not work. Returned it for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. Please be informed that it fit's iOS / Android / Windows OS 9-10 inch tablets of these dimensions: Height: 229 mm - 261 mm, Width: 158 mm - 185 mm and Depth: up to 9.6 mm. However, we'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 1 out of 5 stars
Logitech - Universal Keyboard Folio Case for Most
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have read the description better. The Logitech - Universal Keyboard Folio Case for Most 9-10" Tablets did not work on the Amazon HD 10 Fire Tablet. It only works on 7 and 8. Could not get the keyboard to work.
I would recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like and will be returning. Ipad did not stay in the case well with the edge brackets sliding around
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry that the product didn't meet your expectations. This is not the experience we want you to have. We will be sure to pass on your feedback to the right team. Thanks for your feedback!
Rated 1 out of 5 stars
It stopped working within 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this keyboard. I was hoping it was more robust. It does not work well with Samsung Galaxy Tab E. While it did work I liked it. I replaced the button batteries and that did not help.
No, I would not recommend this to a friendRated 1 out of 5 stars
it's broken!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if there is something that needs to be done to adjust the strap - if so, it is not addressed in the directions and not obvious...I think it is just broken!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the adjustable straps on your Folio. Please visit us so that our Technical Support team may assist you with this issue. https://support.logi.com/hc/en-us
Rated 1 out of 5 stars
Nope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go with ZAGG, don’t waste your money on this cheap poorly designed keyboard case. Can’t take a picture with this on, doesn’t offer flexibility like the ZAGG folios do.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Mxophers, sorry to hear that you were not happy with the Universal tablet case. It works with most 9 - 10" tablets. Although it is good for most, it may not be the best for yours. thank you for sharing your experience. - Will, Logitech.
Rated 1 out of 5 stars
Sloppy, cheap and won't protect tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing will break your tablet. It's almost like it's designed to do it with the hard plastic contact points and loose grip. Very loose and unwieldy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issues with the Universal Folio. At Logitech we strive to improve our products, I have forwarded your feedback, thank you. If you ever have questions or need support, please visit us at: https://support.logi.com/hc/en-us
Rated 1 out of 5 stars
Stopped working 17 days after purchase. Can’t retu
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device stopped working 17 days after purchase. This is just a couple days after I can’t return it, of course.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your Universal Folio Case . You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First two were broken, had to exchange then was charged more because they were sent from different store. Will be sensing them back now as well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jojo, Very sorry to hear about your experiences with the Universal Keyboard Folio Case. Thank you for your patience and understanding. - Richard from Logitech
Rated 1 out of 5 stars
Worked for a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a week and then the space bar stopped working all together.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Phil B,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
A title
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! It does not hold the keyboard in place. Move it and you are fumbling to reassemble it to use. Bad, bad bad design
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the Universal Folio did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The Universal Folio was built and designed with these tablets in mind. iPad Pro 9.7 inch, iPad Air® 2, iPad Air, iPad (4th generation), iPad (3rd generation), iPad 2, Samsung Galaxy Tab S4, Samsung Galaxy Tab A-9.7 in, Samsung Galaxy Tab S-10.5 in, Samsung Galaxy Tab S2-9.7 in, Samsung Galaxy Tab 4-10.1 in, Samsung Galaxy Tab 10.1 in, Samsung Galaxy Note™ 10.1 in (2013), Samsung Galaxy Tab 3-10.1 in, Samsung Galaxy Tab 2-10.1 in, Amazon Kindle Fire HDX 8.9 in and Amazon Kindle Fire HD 8.9 in. We apologize for any inconvenience we may have caused. Have a great day. -Ricky from Logitech.
Rated 1 out of 5 stars
Worst purchase I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy I should of never purchased it . The item is horrible!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not fit properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where the brackets were,to hold the tablet purchased. It either covered the Power Button or the Volumn Button, so I returned it. Never got to trying the keyboard.
No, I would not recommend this to a friend