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Customer reviews

Rating 4.7 out of 5 stars with 2390 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,390 reviews
  • Cons mentioned:
    Taste

    Rated 1 out of 5 stars

    Do NOT BUY FROM BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy this water filter from Best Buy. They only have a 15 days return policy. I normally order for pickup, however this last order was shipped and it tasted so disgusting. I thought flushing it out for a couple of weeks would help but it didn’t. Contacted Best Buy and they told me too bad, they won’t even exchange it or do anything because it was past the 15 days return policy. They’ve suggested I’ve called LG. No one ever picked up or they pick up and hangs up with LG. You don’t get anywhere with LG. So, I’ve just lost my money and had to get a new one somewhere else. Such poor service Best Buy is. Will not purchase from them again. Wasted money for nothing!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback on the LG Water Filter (LT1000PC) model. We understand how disappointing it can be when a product does not meet your expectations, especially when there are limitations on the return policy. We aim to offer great products that satisfy our customers. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042#. You can also reach out to us on social media @LGUSSupport for assistance. ^Juvy LG

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fair price & ontime delivery! Luckily I didn’t need their assistance to install or I probably would have issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased and picked up at Sunrise store. the CS person (Genesis) was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i will recommend this product to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best filter replacement for my LG refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and Great tasting ice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator..and the ice maker keeps ice available at all time..the new filter will keep my ice safe and tasting great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    filter not available gave options to order one. Care contact information and offered to order for me. Quality Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but it is so very easy to change it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep the water coming 1 glass at a time ice is always clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Just a filter. Works well. The only negative is the terrible twist design. Gives you little room to grab it when you replace it, but meh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 3 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install just snaps in the section. Filter very expensive The one that came with the frig did not last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters out the bad taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter really helps get rid of the bad taste that would otherwise be in your ice cubes and drinking water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works really good. Easy to find and get delivered to your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaxShahbazi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice filtration, easy access is much last longer, I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some off of Amazon that were much cheaper...the water tasted terrible. Lesson learned to not buy off name brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my water filters from Best buy. To many bad reviews from other company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to install ... works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator with the water and ice thru the door is well engineered. I went to the Beat Buy store where we purchased the replacement filter and asked how and where the filter was located. They where most helpful and demoed how to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right filter for the right job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find in store, friendly staff and quick check out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way ever to do routine maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it very easy to maintain the filter regimen on my LG refrigerstor. Order online with home delivery. Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (I have to twist hard to remove the old one). No funny taste.

    I would recommend this to a friend