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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2448 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,448 reviews
  • Rated 4 out of 5 stars

    Fridge water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and removes the chlorine taste from the city water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter provides good value and appears to be of durable material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Fahim we got a great frige and its water filter at a GREAT price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed and the Custimer Service is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, availability, at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter does the job. It is expensive, but it last for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for auto delivery for convenience and discount price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prince

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is a Cool invention makes my life easy Saving money on Gallon water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the services and I like the filter thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 1 out of 5 stars

    Bad Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last 6 months. Last approx 2 weeks and then water and ice start tasting sour and smelling odd. Nothing in the fridge is bad Geek Squad checked over the fridge and recommended new filter. Gone through 3 filters now since i bought the fridge 3 months ago. I am going to try an off name brand instead of LG. No my water isnt bad the other filer on the sink doesn't cause this problem and the regular tap water doesn't even have the odors or tastes that this filter produces. Dont buy. Easy to install and uninstall only good part.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ryan. We're truly sorry to hear about the challenges you've experienced with the LG Water Filter (LT1000P) model. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience this has caused. We're glad to hear that the installation process was smooth for you, and we're committed to ensuring that your future experiences with our products are nothing short of excellent. To obtain more details in regards of water and ice taste/smell bad, you may visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 4 out of 5 stars

    required for my frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this filter is required for my refrigerator. There are no substitutes. The filter is very difficult to install in the refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was very helpful finding correct item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Write filter for our needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it easy to get filters when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Water Filter on a Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best water filter I've ever installed on my refrigerator

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little ynhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the incorrect one for my refrigerator and I immediately returned to store. They would not take my return or see if there was the correct that could be ordered. I have sent in my return by mail and waiting now to see if it will be refunded. These things are not cheap and to not do a return in the store or give me store credit is not right.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Teee. Thank you for sharing your experience regarding the LG Water Filter (LT1000PC) model. We understand your concern about dealing with an incorrect product and challenges with the return process. We're here to make things easier and provide a better experience for you.

      For future purchases, it might help to double-check your refrigerator's model number and see if it matches up with the filter compatibility list in the product description. If you're running into any delays with mail returns or refunds, feel free to reach out to Best Buy customer service at 888-237-8289 for an update on your refund status.

      We’re here to help you out! Just drop us a private message on social media @LGUSSupport, and our team will be more than happy to look into this and find some solutions for you. Take care! ^Juvy LG

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it on the shelf, no need to order one..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s suppose too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues w the product. Works like its suppose too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install when you are short, like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery in time & the right product was delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery in time & the right product was delivered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a water filter, safer and trusted brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised, A replacement for the previous one.

    I would recommend this to a friend