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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2448 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,448 reviews
  • Rated 4 out of 5 stars

    Highly chlorinated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water smell chlorinated & strong even when 3 gallons was removed prior to drinking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overpriced LG filter, Best Buy did price match, and deliver for free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 1 out of 5 stars

    Not happy with LG or the filter(s)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. This is my first refrigerator with water and ice maker that requires a water filter and Air Filter. Replacing the water filter was easy. Unfortunately it takes pouring out at least a half gallon of water each morning. What a waste! The water is not noticable better. In addition for $49 the LG refrigerator indicates the I need to change the filter!!! That is supposed to be every 6 months not the 3 weeks that the refrigerator wants. Really too complicated. Plust I cannot even get the air filter installed because the old one does not come off. No instructions with the new items. While on line does cover my LG model. Question LG and their product line. The owner manual is no help.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please reach out to our support team on Facebook at @LGUSSupport. You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have saved a couple of $ by switching from bottle waters filter water. LG always good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Filter issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several LG refrigerators over the years and never had so many problems with the water filter. I am trying on more to see if it is just a problem with the filter. Calcium like deposits show up around the dispenser.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience regarding the LG Water Filter (LT1000PC) model. We understand the importance of having a filtration system that provides clean, clear water and keeps your dispenser area in pristine condition. If you are noticing deposits around the dispenser, it is often helpful to verify that the filter is fully rotated and locked into the "closed" position, as a partial seal can lead to slow leaks and mineral buildup. Additionally, after installing a new filter, we recommend flushing approximately 2.5 gallons of water through the system to clear any trapped air and carbon fines, which ensures the highest water quality. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-white-substances-buildup-on-fridge-dispenser--20153121237804 and https://www.lg.com/us/support/product/lg-LT1000PC. We’d be glad to take a closer look at what’s happening with your refrigerator and assist you further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Frig filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required for frig so have to use. Filter very very difficult to change

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what the owners manual stated for as replacement ,at a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but cost is high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter! Wish it was not so much expensive but it does work well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedded replacement water filter. Best Buy had them in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters always keep our fridge clean and in good repair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be easier to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to filter Ok. Not the easiest item to install. Lining up the filter head and refrigerator fitting could be much easier. Pricey for a small filter

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, has better filtration than the 3rd party filters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is ok. Im not really happy with having to replace ever 5-6 months. Looking into connecting a line from our water purifier to frigde for a more inexpensive result

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Taist ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet if it's my new LG fridge or these filters. This is the second one and it is not as bad as the one that came with the fridge but it taste a little like plastic. It is getting a little better with time after rinsing through 10 gallons of watter.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you are having issues with the taste of the water. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us online through https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 . I look forward to hearing from you. Thank you! ^BH LG

  • Rated 4 out of 5 stars

    Got it on good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and same price as other competitors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter for LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curb side service just as great as service provided inside store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meet my need and my refrigerator’s need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't work well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think these filters work well at all. I still see white powder dust coming from the water dispenser.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Third-Party and Save Huge $$$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it is. I'm typically a "brand name" kind of purchaser, but after replacing this $60 water filter twice a year, I looked at third party alternatives. You can purchase a three-pack WITH three air filters of a generic brand for $27. I will NEVER purchase another LG filter again. Absolutely atrocious pricing for a basic carbon filter.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Morgan. Thank you for sharing your thoughts about the LG Water Filter (LT1000PC) model. We understand the importance of finding a filter option that feels both reliable and cost‑effective for your home.

      LG genuine filters are designed to maintain NSF‑certified performance, protect the refrigerator’s internal components, and ensure proper water flow. One helpful step to extend the life of each filter is to run a full system flush after installation—this helps the filter operate at peak efficiency and may improve overall longevity. For more guidance, visit https://www.lg.com/us/support/product/lg-LT1000PC. If you’d like us to take a closer look at your model or explore additional support options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG

  • Rated 3 out of 5 stars

    Change Regularly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very expensive for what it does. There are cheaper alternatives available that work just as well. Unless you’re a brand loyalist do not waste your money.

    No, I would not recommend this to a friend