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Customer reviews

Rating 4.7 out of 5 stars with 2375 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,375 reviews
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Fahim we got a great frige and its water filter at a GREAT price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter does the job. It is expensive, but it last for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for auto delivery for convenience and discount price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the services and I like the filter thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    required for my frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this filter is required for my refrigerator. There are no substitutes. The filter is very difficult to install in the refrigerator.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water smells weird for at least a week after new filter was installed. It still tastes weird, 3 weeks out. Same thing last time, too. And Yes, we flushed it following the directions after installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was very helpful finding correct item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Write filter for our needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it easy to get filters when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine. For me the worst part was removing the old one. Inserting new one I had a little trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it on the shelf, no need to order one..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s suppose too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues w the product. Works like its suppose too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery in time & the right product was delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery in time & the right product was delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised, A replacement for the previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit isn’t perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t really fit into my fridge perfectly. It’s not impossible to fit but it takes some strength.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 1 out of 5 stars

    Faulty filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never happened before, but took the top off and attempted to insert as usual when replacing the water filter and water or something started leaking from the top, wiped it up and put it in. Frig would not accept and reset. Went to Best Buy, bought another, it works great as they usually do. I had ordered the one that did not work on line so I returned. They sent it back to me and said it was unreturnable. Well, that was $49.00 down the drain. I do love my Lg frig with the Craft ice and knock-knock door. I have had it since January 2020 with no problems I purchased from Best Buy and do love the fresh filtered water it produces. First time I’ve ever had a problem with eithe filter, air or water.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    filter ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works in fridge, but lg fridge filter indicatirs automatically light up after 6 months regardless of usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last long enough for the high price. Feel forced to buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refridgerator Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy, great price from Best Buy subscription program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent filter for easy access inside refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did fit my refrigerator. iot sure if it was defective

    No, I would not recommend this to a friend