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Customer reviews

Rating 4.7 out of 5 stars with 2350 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,350 reviews
  • Rated 4 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just did our first replacement of both water and air filters. Squeeze and drop down, twist off and reverse twist with new filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV head phones are ok but not great. The volume control is hard to operate, for old fingers, while on you head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new lg frig and it’s time for a new water filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly chlorinated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water smell chlorinated & strong even when 3 gallons was removed prior to drinking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't work well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think these filters work well at all. I still see white powder dust coming from the water dispenser.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overpriced LG filter, Best Buy did price match, and deliver for free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be easier to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to filter Ok. Not the easiest item to install. Lining up the filter head and refrigerator fitting could be much easier. Pricey for a small filter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with LG or the filter(s)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. This is my first refrigerator with water and ice maker that requires a water filter and Air Filter. Replacing the water filter was easy. Unfortunately it takes pouring out at least a half gallon of water each morning. What a waste! The water is not noticable better. In addition for $49 the LG refrigerator indicates the I need to change the filter!!! That is supposed to be every 6 months not the 3 weeks that the refrigerator wants. Really too complicated. Plust I cannot even get the air filter installed because the old one does not come off. No instructions with the new items. While on line does cover my LG model. Question LG and their product line. The owner manual is no help.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please reach out to our support team on Facebook at @LGUSSupport. You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have saved a couple of $ by switching from bottle waters filter water. LG always good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is ok. Im not really happy with having to replace ever 5-6 months. Looking into connecting a line from our water purifier to frigde for a more inexpensive result

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required for frig so have to use. Filter very very difficult to change

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what the owners manual stated for as replacement ,at a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but cost is high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter! Wish it was not so much expensive but it does work well!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water tastes differently this time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tastes little strange this time for some reason. Not the same as before when using same type of LG filter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedded replacement water filter. Best Buy had them in stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change Regularly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very expensive for what it does. There are cheaper alternatives available that work just as well. Unless you’re a brand loyalist do not waste your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters always keep our fridge clean and in good repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, has better filtration than the 3rd party filters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and same price as other competitors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Taist ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet if it's my new LG fridge or these filters. This is the second one and it is not as bad as the one that came with the fridge but it taste a little like plastic. It is getting a little better with time after rinsing through 10 gallons of watter.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you are having issues with the taste of the water. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us online through https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 . I look forward to hearing from you. Thank you! ^BH LG