Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 11914506
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Do NOT BUY FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ever buy this water filter from Best Buy. They only have a 15 days return policy. I normally order for pickup, however this last order was shipped and it tasted so disgusting. I thought flushing it out for a couple of weeks would help but it didn’t. Contacted Best Buy and they told me too bad, they won’t even exchange it or do anything because it was past the 15 days return policy. They’ve suggested I’ve called LG. No one ever picked up or they pick up and hangs up with LG. You don’t get anywhere with LG. So, I’ve just lost my money and had to get a new one somewhere else. Such poor service Best Buy is. Will not purchase from them again. Wasted money for nothing!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Water Filter (LT1000PC) model. We understand how disappointing it can be when a product does not meet your expectations, especially when there are limitations on the return policy. We aim to offer great products that satisfy our customers. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042#. You can also reach out to us on social media @LGUSSupport for assistance. ^Juvy
Water tastes awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had the same filter in our fridge and the water tasted wonderful. However, after ordering this one from Beat Buy, the water had an awful, chemical taste. Unfortunately it’s past the return date, so we can not return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the unpleasant experience you have had with the filter you purchased for your LG fridge. We understand how important it is to have clean and great-tasting water from your appliance. While it is unfortunate that the return date has passed, we would still like to assist you in resolving this issue.Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do everything we can to ensure that your concerns are addressed effectively. ^Jayne
Water Filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal water filter that is for the refrigerator that I purchased, average price, just a regular filter, nothing special about it.
I would recommend this to a friendFilter not working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After following the installation instructions it worked well for about 2-3 weeks and then it started to signal thar I needed to replaced the water filter again. How is that possible?? We dri k water like any nirmal person. Why does it need to be replaced in less than a month?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AngelaR. Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the LG water filter for your LG refrigerator (LT1000PC) model. We understand the frustration this may have caused, and we apologize for any inconvenience.
Your feedback is valuable to us, and we will certainly take your comments into consideration as we strive to improve our products and customer experience. If the water filter indicator will not reset, this may indicate that the function can only be reset every 6 months like clockwork. To reset the water filter indicator on most models, press and hold the filter button for 3-5 seconds. Refer to your owner’s manual for instructions on resetting the water filter indicator. Please find following a few illustration examples of various refrigerator control panel series of buttons. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-LT1000PC.AETC. If the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We'll look into the issue and provide you with a solution to address the frequent need for water filter replacement. ^Juvy
This
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work and Best Buy keeps charging my account and sending it to me when I canceled my subscription!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us. We understand your situation regarding the LT1000PC Water Filter and the issues with Best Buy charging your account despite canceling the subscription.
For this matter, we recommend contacting Best Buy directly. They will be able to assist you with managing the subscription and resolving any billing discrepancies.
https://www.bestbuy.com/site/water-filter-for-select-lg-refrigerators-white/6282519.p?skuId=6282519
If you need assistance with the water filter or have any product-related questions, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.
We appreciate your patience and understanding.
—Renzo
LG water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item as my refrigerator doesn’t have a filtering system.
No, I would not recommend this to a friendExpensive, Doesn't Last Long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice filter but only last about 5 months, and it's ridiculously expensive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Price is too high
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high price for the filter compared to genaric ones rhat are half the cost.
No, I would not recommend this to a friendOkay, but not worth paying more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we would spend more to purchase the filter directly from LG. It is fine, but not sure it is worth the money compared to the lesser expensive options.
No, I would not recommend this to a friendrequired but a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its tough to get in, you really have to push hard. The fridge wants you to change it out every 6 months which seems a bit much.
I would recommend this to a friendLG filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for just a filter that lasts only 6 months. No real option to purchase any other.
I would recommend this to a friendBad filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good water filter. the water has a bad aftertaste.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Majorbeyon. Thank you for sharing your feedback with us. We understand how important it is for your LG Water Filter (LT1000PC) model, to provide clean and fresh-tasting water. We're all about providing reliable, high-quality products that really meet your needs.
To start off, we suggest making sure the filter is installed correctly and that the water has gone through at least one full cycle to clear out any leftover bits. If you're still having trouble, it might be worth checking if the filter is getting close to its end of life since that can sometimes change the taste of the water. For more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208.
And don’t hesitate to drop us a private message on social media @LGUSSupport. Our team would love to help you out with troubleshooting or even look into a replacement if that's what you need. Take care! ^Juvy
Manufacturer filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive filter but designed for our LG refrigerator. Does not do a great job of reducing minerals from our hard water. Ice cubes are not clear.
No, I would not recommend this to a friendWater Filter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and you have to replace every 8 months. !
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you sign up for our subscription water filter service plan you can get a discount on future water filters. ^Jennifer
High cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter but high cost. $49 per filter is really high when you really need to change it every 3 months
No, I would not recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on the subscription plan for water filters from Best Buy and the last filter i received is defective and makes the water taste like metal. I called to report it and if its longer than 14 days your out of luck.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with a defective LG Refrigerator Water Filter (LT1000PC) model, especially when it’s part of a subscription plan and you're expecting consistent quality. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, to obtain more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208.
Since the filter was received as part of a subscription, it’s unfortunate that there’s a short 14-day return window for issues like this. However, we recommend reaching out to us directly through a private message on social media @LGUSSupport, so we can investigate the situation further and help you with a replacement or another solution. If the filter is indeed defective, we want to ensure you’re getting a proper, working replacement.
We truly appreciate your feedback and want to make sure you're fully satisfied with your LG product. ^Juvy
Filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a replacement while on sale. Will use when needed
I would recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to give an "off" taste to my water. Only recommended because the fridge needs a water filter.
I would recommend this to a friendNot worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 and half months it no longer tastes right.. i thought buying the brand world be worth it but i was wrong. I won't do it again. The best buy essentials filter lasted incredibly longer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Water Filter (LT1000PC) model. We appreciate your feedback and understand your concern about a product that doesn't meet your expectations, especially regarding something as important as water taste.
To ensure optimal performance, it’s essential to replace filters regularly as recommended. Sometimes, pre-flushing the filter before first use can also help improve taste.
If you continue to experience issues or have any questions about your filter, please send us a private message on social media @LGUSSupport. Our team would be more than happy to assist you further. We appreciate your patience and hope to help improve your experience. ^Juvy
Cancel my automatic delivery and billing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kindly cancel the automatic delivery and billing of this item going forward. I will purchase it directly as and when I need it. Thank you.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RajenR. Thank you for reaching out regarding your LG LT1000PC water filter. We understand your inquiry about canceling the automatic delivery and billing for this item.
Since this water filter was purchased through Best Buy and is part of their auto-delivery service, you will need to manage this directly with Best Buy. We recommend logging into your Best Buy account on their website and looking for an "Easy Replenish" or "Subscriptions" section, where you should have the option to modify or cancel your auto-shipment.
https://www.bestbuy.com/site/water-filter-for-select-lg-refrigerators-white/6282519.p?skuId=6282519
If you encounter any difficulties, contacting Best Buy's customer service directly would be the most effective way to ensure the automatic delivery and billing are canceled.
We appreciate your patience. —Renzo