Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 11914506
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Not economical
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to replace the filter in my new LG refrigerator 3 times in 7 months. Not sure why since we hardly use the water from the door dispenser. My Samsung filter was a lot better.
No, I would not recommend this to a friend- Pros mentioned:Ease of installation
filter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a month after i purchased this filter the replace filter light came on, after i reset the fridge the light went away. simple install,
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to share your detailed product experience feedback. ^Jennifer
Good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that the fridge has a water filter, but IT'S TOO HARD TO INSTALL!!!! I wrenched my forearm trying to get the old one out. I replaced the filter weeks ago and I STILL can't hardly lift anything with my right arm. :-(
I would recommend this to a friendCant tell if its doing anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly dont know that this needs to be replaced every six months if you dont use it a lot. I dont taste any difference in the water or see anything but yet LG will email you every week until you replace it.
No, I would not recommend this to a friendTons of floaties!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no other option that I can find for this LG fridge than their LG water filter. We do not like how the water comes out with a lot of haziness in it. When you look closely you see tons of whitish floaties in it. Most of the floaties will disappear after much time. My previous brand didn't do this. Wish I hadn't bought LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Deborah. We apologize for the inconvenience caused by the haziness and floaties in the water dispensed by your LG Water Filter (LT1000PC) model. We understand your disappointment, especially compared to your previous brand.
To address this issue, we recommend checking if the water filter is installed correctly. Sometimes, improper installation can lead to water quality problems. Additionally, we suggest flushing the system by dispensing a few gallons of water to remove any air bubbles or residue that could be causing the haziness and floaties. For additional troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-white-substances-buildup-on-fridge-dispenser-CT10000021-20153121237804. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have LG model LFXS26973D and this was the filter that is supposed to work with our fridge. Filter clicked in and turned clockwise amd flushed at least 10 gallons. Water coming out of fridge still had a chemical smell and tastes awful. TDS test shows same measurement as the tap water as if the LG water filter is not filtering any of the sediment. I am going to buy an inline water filter and hopefully that works better. I simply wasted $60 on a product that does not do what it says it should do. This is the last time im buying an LG filter and probably will not buy LG products in my next home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Water Filter (LT1000PC) model and your LG Refrigerator (LFXS26973D) model. We understand your concern when a product doesn’t meet your expectations, especially when it comes to something as important as water quality. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. One troubleshooting step to consider is ensuring that the filter is properly installed and that the water lines are free of any debris or blockages that could affect filtration. Flushing the filter for a longer period can sometimes help improve water quality as well. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. We encourage you to reach out to us directly via private message on Social Media @LGUSSupport. We're ready to assist you further and explore options for improving your water filtration experience. We appreciate your patience and hope to help you find a satisfactory solution. ^Juvy
Wrong project
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The model sold by the store did not fit my refrigerator requirements. I showed them the model number
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for reaching out. We understand the importance of getting the correct LG Water Filter (LT1000PC) model for your refrigerator, and we appreciate you sharing what happened even after showing the store your model number.
One helpful step you can try is checking your refrigerator’s exact filter compatibility on the LG support page. Some models use similar‑looking filters but require a specific version depending on the production year or internal housing design. More guidance here: https://www.lg.com/us/support/product/lg-LT1000PC. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
Water Filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal water filter that is for the refrigerator that I purchased, average price, just a regular filter, nothing special about it.
I would recommend this to a friend- Pros mentioned:Water quality
Water tastes awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had the same filter in our fridge and the water tasted wonderful. However, after ordering this one from Beat Buy, the water had an awful, chemical taste. Unfortunately it’s past the return date, so we can not return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the unpleasant experience you have had with the filter you purchased for your LG fridge. We understand how important it is to have clean and great-tasting water from your appliance. While it is unfortunate that the return date has passed, we would still like to assist you in resolving this issue.Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do everything we can to ensure that your concerns are addressed effectively. ^Jayne
Filter not working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After following the installation instructions it worked well for about 2-3 weeks and then it started to signal thar I needed to replaced the water filter again. How is that possible?? We dri k water like any nirmal person. Why does it need to be replaced in less than a month?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AngelaR. Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the LG water filter for your LG refrigerator (LT1000PC) model. We understand the frustration this may have caused, and we apologize for any inconvenience.
Your feedback is valuable to us, and we will certainly take your comments into consideration as we strive to improve our products and customer experience. If the water filter indicator will not reset, this may indicate that the function can only be reset every 6 months like clockwork. To reset the water filter indicator on most models, press and hold the filter button for 3-5 seconds. Refer to your owner’s manual for instructions on resetting the water filter indicator. Please find following a few illustration examples of various refrigerator control panel series of buttons. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-LT1000PC.AETC. If the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We'll look into the issue and provide you with a solution to address the frequent need for water filter replacement. ^Juvy
- Cons mentioned:Price
Expensive, Doesn't Last Long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice filter but only last about 5 months, and it's ridiculously expensive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item as my refrigerator doesn’t have a filtering system.
No, I would not recommend this to a friendOkay, but not worth paying more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we would spend more to purchase the filter directly from LG. It is fine, but not sure it is worth the money compared to the lesser expensive options.
No, I would not recommend this to a friend
Price is too high
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high price for the filter compared to genaric ones rhat are half the cost.
No, I would not recommend this to a friendrequired but a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its tough to get in, you really have to push hard. The fridge wants you to change it out every 6 months which seems a bit much.
I would recommend this to a friendThis
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work and Best Buy keeps charging my account and sending it to me when I canceled my subscription!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us. We understand your situation regarding the LT1000PC Water Filter and the issues with Best Buy charging your account despite canceling the subscription.
For this matter, we recommend contacting Best Buy directly. They will be able to assist you with managing the subscription and resolving any billing discrepancies.
https://www.bestbuy.com/site/water-filter-for-select-lg-refrigerators-white/6282519.p?skuId=6282519
If you need assistance with the water filter or have any product-related questions, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.
We appreciate your patience and understanding.
—Renzo
LG filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for just a filter that lasts only 6 months. No real option to purchase any other.
I would recommend this to a friendManufacturer filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive filter but designed for our LG refrigerator. Does not do a great job of reducing minerals from our hard water. Ice cubes are not clear.
No, I would not recommend this to a friend- Cons mentioned:Price
Water Filter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and you have to replace every 8 months. !
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you sign up for our subscription water filter service plan you can get a discount on future water filters. ^Jennifer
High cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter but high cost. $49 per filter is really high when you really need to change it every 3 months
No, I would not recommend this to a friend