Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 11914506
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one that made the water taste terrible and the ice taste horrible and stink!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Super expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expensive you can go to Amazon and find same quality ones for a lot cheaper
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is highly appreciated. Should you have any other concerns about LG Refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Faulty Frif Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter flew off and flooded my new frig inside.. however Best Buy did refund my money for a faulty product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Need a replacement filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water tastes worse after installing this new filter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Water Filter Refrigerator. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Smelly unpleasant water
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water taste a lot worse than without it. Exchanged for a different one, still , same thing…
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Check Packaging Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package was open. Looked as if someone replaced the filter then returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Wrong water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t the right filter for our refrigerator , I can’t give you a good review.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not recommend this product. Makes the water taste awful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can find troubleshooting steps for this in the following help article: https://www.lg.com/us/support/product-help/CT10000021-1338395601671-bad-taste-odor-in-water-ice If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Bad Taste
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water taste was awful after this filter was inserted.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your refrigerators water has an unpleasant taste. I can understand how frustrating this may be for you and I would love to help out. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Water Filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t feel a difference in the water. Not satisfied
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Unhappy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very concerned due to keep changing it every 3 months!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy this filter for my refrigerator it’s really great product I recommend it.
I would recommend this to a friendNone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good it works excellent good brand easy easy to install. I'll buy again when I get a chance at same place Best Buy great customer service very friendly.
I would recommend this to a friendSatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I love this product. Clean water happy life.
I would recommend this to a friendTaste The Difference!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install. The water tastes fresh and clean. Can't be without one. You'll taste the difference.
I would recommend this to a friendExact match
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exact fit, was easy to switch. Arrived within 2 days.
I would recommend this to a friendFilter is better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working so far. I use the water from the fridge for the dogs and it does bot have that white build around the edges..
I would recommend this to a friendPurified Water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter us easy to install and purify water very well. I use it everyday.
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I would recommend this product. Definitely
I would recommend this to a friendI have no choice but to buy this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sure is the only water filter that works works with my refrigerator and it fits all up in there
I would recommend this to a friend