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Customer reviews

Rating 4.7 out of 5 stars with 2366 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,366 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it in the morning and it was delivered that afternoon. Can't get better than that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the recommended water filter that needs to be replaced every 6 months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it easy to stay on the replacement schedule with their auto=buy option. A value purchase

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Refrigerator Water Filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awfully expensive filter. Can’t tell if the filter is good, bad or indifferent, however I do know they are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as ordered. Good price and able to use my discounts as well. Prompt delivery as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the Refrigerater and it started producing ice once it was replaced!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    last less then one year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after one year we have to change it again idk that is notmal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works but expensive for being a 6 month filter, old ones used to be 12 months, now you pay twice as much with having to replace twice a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    little filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE replace it when the light tells you too. and yes it is a pain to replace'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Getting a Discounted Item with Auto Replenish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for the automatic replenish on this needed item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need this for your fridge, i didnt even know till the light started going off and i did some research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is original equipment for the LG refrigerator. I use the automatic delivery program and get mine sent every few months.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Better than faucet water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water does taste better than faucet but not excellent seems small also but there is a difference we still buy bottled water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. In my frig and seems to be doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water filter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg refridgerator water filter is excellent it last six months good quality kinda expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filters

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon had a lot price but Best Buy matched it and I had them right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to replace the old filter. My only issue I have is the installation of the replacement. Took me a longer time to install it than removing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter easy to install keeps ice and water tasting fresh. little on the expensive side but LG quality costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would only buy OEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted around 9 months before the quality/water flow declined.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little ynhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the incorrect one for my refrigerator and I immediately returned to store. They would not take my return or see if there was the correct that could be ordered. I have sent in my return by mail and waiting now to see if it will be refunded. These things are not cheap and to not do a return in the store or give me store credit is not right.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Teee. Thank you for sharing your experience regarding the LG Water Filter (LT1000PC) model. We understand your concern about dealing with an incorrect product and challenges with the return process. We're here to make things easier and provide a better experience for you.

      For future purchases, it might help to double-check your refrigerator's model number and see if it matches up with the filter compatibility list in the product description. If you're running into any delays with mail returns or refunds, feel free to reach out to Best Buy customer service at 888-237-8289 for an update on your refund status.

      We’re here to help you out! Just drop us a private message on social media @LGUSSupport, and our team will be more than happy to look into this and find some solutions for you. Take care! ^Juvy LG