Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 12338913
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Cons mentioned:Price
Expensive, Doesn't Last Long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice filter but only last about 5 months, and it's ridiculously expensive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item as my refrigerator doesn’t have a filtering system.
No, I would not recommend this to a friendOkay, but not worth paying more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we would spend more to purchase the filter directly from LG. It is fine, but not sure it is worth the money compared to the lesser expensive options.
No, I would not recommend this to a friend
Price is too high
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high price for the filter compared to genaric ones rhat are half the cost.
No, I would not recommend this to a friendThis
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work and Best Buy keeps charging my account and sending it to me when I canceled my subscription!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us. We understand your situation regarding the LT1000PC Water Filter and the issues with Best Buy charging your account despite canceling the subscription.
For this matter, we recommend contacting Best Buy directly. They will be able to assist you with managing the subscription and resolving any billing discrepancies.
https://www.bestbuy.com/site/water-filter-for-select-lg-refrigerators-white/6282519.p?skuId=6282519
If you need assistance with the water filter or have any product-related questions, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.
We appreciate your patience and understanding.
—Renzo
required but a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its tough to get in, you really have to push hard. The fridge wants you to change it out every 6 months which seems a bit much.
I would recommend this to a friendLG filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for just a filter that lasts only 6 months. No real option to purchase any other.
I would recommend this to a friendManufacturer filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive filter but designed for our LG refrigerator. Does not do a great job of reducing minerals from our hard water. Ice cubes are not clear.
No, I would not recommend this to a friendBad filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good water filter. the water has a bad aftertaste.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Majorbeyon. Thank you for sharing your feedback with us. We understand how important it is for your LG Water Filter (LT1000PC) model, to provide clean and fresh-tasting water. We're all about providing reliable, high-quality products that really meet your needs.
To start off, we suggest making sure the filter is installed correctly and that the water has gone through at least one full cycle to clear out any leftover bits. If you're still having trouble, it might be worth checking if the filter is getting close to its end of life since that can sometimes change the taste of the water. For more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208.
And don’t hesitate to drop us a private message on social media @LGUSSupport. Our team would love to help you out with troubleshooting or even look into a replacement if that's what you need. Take care! ^Juvy
- Cons mentioned:Price
Water Filter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and you have to replace every 8 months. !
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you sign up for our subscription water filter service plan you can get a discount on future water filters. ^Jennifer
High cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter but high cost. $49 per filter is really high when you really need to change it every 3 months
No, I would not recommend this to a friendFilter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a replacement while on sale. Will use when needed
I would recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to give an "off" taste to my water. Only recommended because the fridge needs a water filter.
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on the subscription plan for water filters from Best Buy and the last filter i received is defective and makes the water taste like metal. I called to report it and if its longer than 14 days your out of luck.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with a defective LG Refrigerator Water Filter (LT1000PC) model, especially when it’s part of a subscription plan and you're expecting consistent quality. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, to obtain more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208.
Since the filter was received as part of a subscription, it’s unfortunate that there’s a short 14-day return window for issues like this. However, we recommend reaching out to us directly through a private message on social media @LGUSSupport, so we can investigate the situation further and help you with a replacement or another solution. If the filter is indeed defective, we want to ensure you’re getting a proper, working replacement.
We truly appreciate your feedback and want to make sure you're fully satisfied with your LG product. ^Juvy
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 and half months it no longer tastes right.. i thought buying the brand world be worth it but i was wrong. I won't do it again. The best buy essentials filter lasted incredibly longer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Water Filter (LT1000PC) model. We appreciate your feedback and understand your concern about a product that doesn't meet your expectations, especially regarding something as important as water taste.
To ensure optimal performance, it’s essential to replace filters regularly as recommended. Sometimes, pre-flushing the filter before first use can also help improve taste.
If you continue to experience issues or have any questions about your filter, please send us a private message on social media @LGUSSupport. Our team would be more than happy to assist you further. We appreciate your patience and hope to help improve your experience. ^Juvy
My fridge light to change filter still comes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The change filter light on the fridge still comes on at times even though I’ve put in the new filter.
I would recommend this to a friendDifficult to replace
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its always such a pain to switch out. Not sure if its a faulty product or if its user error. This happens almost every time it needs to be changed out
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Water Filter (LT1000PC) model. We understand that replacing the filter can sometimes be challenging. Please know we're here to help. Please visit this link: https://www.lg.com/us/support/video-tutorials/how-to-replace-the-lg-refrigerator-water-filter--20152227262351. If you need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Cancel my automatic delivery and billing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kindly cancel the automatic delivery and billing of this item going forward. I will purchase it directly as and when I need it. Thank you.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RajenR. Thank you for reaching out regarding your LG LT1000PC water filter. We understand your inquiry about canceling the automatic delivery and billing for this item.
Since this water filter was purchased through Best Buy and is part of their auto-delivery service, you will need to manage this directly with Best Buy. We recommend logging into your Best Buy account on their website and looking for an "Easy Replenish" or "Subscriptions" section, where you should have the option to modify or cancel your auto-shipment.
https://www.bestbuy.com/site/water-filter-for-select-lg-refrigerators-white/6282519.p?skuId=6282519
If you encounter any difficulties, contacting Best Buy's customer service directly would be the most effective way to ensure the automatic delivery and billing are canceled.
We appreciate your patience. —Renzo
- Cons mentioned:Price
25% increase for item on periodic auto-order.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price increased 25% since last automatic order. The filter is good. Best Buy might have lost my business.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BestCustomer. Thank you so much for making an effort to share your feedback with the LG Refrigerator water filter (LT1000PC) model. We appreciate your feedback and apologize for any inconvenience caused by the price increase since your last automatic order. We understand that this can be frustrating, and we apologize for any disappointment it may have caused. We constantly strive to provide competitive pricing for our products and take your concerns seriously. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our offerings to ensure your satisfaction. ^Juvy
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed the filter in but occasionally my fridge flashes the change filter signal.
I would recommend this to a friend