Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 6282519
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the LT1000P/LT1000PC water filter highly for its water quality and ease of use. Many appreciate its overall performance and quick installation, as well as its perfect fit and compatibility with LG refrigerators. The only concern expressed by some customers is that the filter is a little pricey.
This summary was generated by AI based on customer reviews.
Chemical smell n taste from water filter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this water filter on January 2021,but this time i can taste chemical something with strong smell until today April24th 2021 unusally. I can tolerate this taste any more,could u give me explanation for that. Im scarry now to purchase this filter from best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Used item if ships from store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this from best buy, they delivered it from the store opened and used and told me I'm out of luck
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator Water Filter (LT1000PC) model. We understand your concern about the condition in which it was delivered to you and for the poor service you received. We strive to provide exceptional services and ensure a smooth experience. If you haven't already, we recommend reaching out directly to Best Buy customer service at 888-237-8289 for further assistance. If you need support in escalating the matter or have any additional questions, please message us via social media @LGUSSupport. We're here to help.
Thank you for your feedback, and we hope the issue is resolved to your satisfaction soon. ^Juvy
Stuck with them until I get rid of my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These used to be great but if you have this type of fridge you are stuck with them. We do not use the water as black particles come out of these filters even after the prime you need to do. The water tastes worse than the tap. And we do not drink tap water. But, they used to be great but not any longer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Not the one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all satisfied with this product. It changed the taste of my filtered water for worse.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Delivered in Very Poor Condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered two of these filters from Best Buy online for a new fridge. One of the filters arrived in a distressed plastic clam case with cracks, scuffs, and some sort of food residue. A big yellow sticker indicated that it was supposed to be on a service truck, presumably as a spare part. I has been treated very roughly and looks like something from a garage sale.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I have asked for a review of my Total Tech Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appears that my household. my account and and account in my wife's name "Total Tech Support" are two accounts that were paid for by mistake. I have asked for a review of this and if it is as I suspect I am asking to have my account to be extended by virtue of the over payment and my wife.s account be consolidated into my account . Please advise accordingly.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please call BestBuy regarding this.Thank you.^Venette
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing the replace filter stays on--not easy to fix.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Undrinkable chlorine taste after last change
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water is extremely chlorinated with this filter change. Undrinkable. Have been subscribing to this same filter for several years. This is the first time this has happened. Returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! We're sorry to hear about the issue with your water filter. We recommend following the steps outlined in our help library to address the taste concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208. If you need further assistance, please feel free to send us a direct message on X (Twitter) or Facebook at @LGUSSupport so we can assist you further. ^Luisa
Cancel Subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANCEL This subscription. I have been trying to cancel and or change this subscription for the last 31 days. The refrigerator filter is only required to be changed every 6 months so why do you send me one every month.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, great point! If you need assistance in cancelling the subscription, please contact us at (800) 243-0000 so that we can offer our assistance. We'd be happy to facilitate cancelling your subscription. ^Chris
Uggh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter does minimal to improve the taste of water. I'm not sure it works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Chemical taste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flushed 3 gallons upon install, and water tasted horrible. No one in my family would drink it. Not so much right after you dispense it, but after the water settled (5-10 minutes), you could smell and taste that something wasn't right. Previous filter was fine, and refrigerator is only 15 months old.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Refrigerator Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had difficulty when we received our refrigerator with the taste of the water. We tried a different filter, but it didn’t make a difference. The water still had an after taste. Went directly to LG and they sent us a new filter and now everything is fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us, and happy the issue was resolved. ^Jennifer
Nope!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The came damaged and Best Buy wouldn’t accept an exchange because it was opened. I now will only order from Amazon because they will exchange no matter what - or order direct form manufacturer. Second time this happened.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, this is not the customer experience we wish for! Should you need further assistance, we're here to help! You can reach out to us via phone or chat support. Please find further information for these options here: https://www.lg.com/us/support/contact. We'd be happy to help! ^Chris
Horrible taste!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I have a bad filter but it taste like chemicals! We followed all of the directions to a t but nothing seems to help! It makes me sick. We have wasted money and now we only rely on the filtered water in my kitchen sink and bottles of water. I’m so dissatisfied.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
LG water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not filter out chlorine taste or smell, not what I expected
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
LG frig filter replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new filter after 6 months, now cannot even drink the water. LG Frig is 8 months old. Ice cubes are just as bad. Tastes like plastic. Awaiting resolution from company.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there. Thanks for reaching out. For the LG Water Filter. If water is tasting bad and the filter has already been replaced. Chances are it could be your water supply. There could be hard water in your area or it could be from a faulty water line. Mold, bacteria or mineral buildup could be in the water line or supply. Use a funnel to run vinegar through the water lines to the ice maker, and run vinegar through the water dispenser, as well. Make sure to have a container ready to catch the vinegar so you can discard it. Next, run clean water through the water lines for a few minutes, then reassemble the housing. If you have exhausted these method and water still seems to taste funny. We recommend you contact our LG Support Team. Either send a Private Message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Or call our customer service line(800)243-0000. ^Jai.
TERRIBLE TASTE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what the deal is, but the water taste terrible; its undrinkable (yeah! Its that bad)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Derrick. Thank you for sharing your experience with the LG Water Filter (LT1000PC) model. We understand how important it is to have great-tasting water. We strive to provide top-notch products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Faulty filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 employees from Best Buy to install it in my refrigerator. Reviews on line showed many other people have a problem installing this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, RebeccaC. Thanks for reaching out. Hopefully you were able to get the water filter of your fridge installed in your unit. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter didn’t last for more than a month before the water and ice tasted like metal. Disappointed in the quality of the product and Best Buy’s return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Bad Filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this filter in March and within two months the water had a bad taste two it. These are suppose to last 6 months. I did not have the same issue before when I replaced my filter. There must be a quality issue with this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working propePlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
rly.