Customer Ratings & Reviews
- Model:
- LT1000PC
- SKU:
- 6282519
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the LT1000P/LT1000PC water filter highly for its water quality and ease of use. Many appreciate its overall performance and quick installation, as well as its perfect fit and compatibility with LG refrigerators. The only concern expressed by some customers is that the filter is a little pricey.
This summary was generated by AI based on customer reviews.
Bad Filter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water tastes terrible. We had no issue with the filter installed in our new fridge, but this first replacement gives the water a chemical taste that is hard to drink. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your water does not taste good. You can reach our customer service
team at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
LG water filter replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not fit, even though it said on the pkg it was the correct filter
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chas. Thank you for taking the time to review the LG Water Filter (LT1000PC) model. We're sorry to hear that the product didn't work as expected, even though it was supposed to be the right one. We aim to give accurate information and great service for a smooth and seamless experience. For help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-install-your-refrigerator-water-filter-CT10000021-1397851693438. Please reach out to us on social media @LGUSSupport for further assistance. ^Juvy
Terrible Taste Undrinkable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed filter per instructions and water tastes terrible after two weeks of use what a waste of money!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG Water Filter for Select LG Refrigerators - White. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Here's a helpful link you can use for basic troubleshooting of your Refrigerator water dispenser: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208 Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Wrong One
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were sold wrong size for our LG & when we tried to return it after 30 days, no dice. It was salesmanship fault & store should have replaced with right size at no charge.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you are having a problem with your unit.Please call BestBuy for follow up regarding this case.We apologize for any inconvenience.^Venette
Not good experience so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our water has flavor in it. Not sure what is wrong.we even changed the filter again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there. Thanks for reaching out. For the LG Refrigerator. If water is tasting bad and the filter has already been replaced. Chances are it could be your water supply. There could be hard water in your area or it could be from a faulty water line. Mold, bacteria or mineral buildup could be in the water line or supply. Use a funnel to run vinegar through the water lines to the ice maker, and run vinegar through the water dispenser, as well. Make sure to have a container ready to catch the vinegar so you can discard it. Next, run clean water through the water lines for a few minutes, then reassemble the housing. If you have exhausted these method and water still seems to taste funny? We recommend you contact our LG Support Team. Either send a Private Message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Or call our customer service line(800)243-0000. ^Jai.
Bad water filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one word…..bad! The water taste bad. We changed this filter two times but only was good the first that comes with the refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Odd taste
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water has chemical taste. I’ve tasted neighbors water who both have different brands and the water has a better taste
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one that made the water taste terrible and the ice taste horrible and stink!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Super expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expensive you can go to Amazon and find same quality ones for a lot cheaper
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is highly appreciated. Should you have any other concerns about LG Refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Faulty Frif Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter flew off and flooded my new frig inside.. however Best Buy did refund my money for a faulty product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Smelly unpleasant water
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water taste a lot worse than without it. Exchanged for a different one, still , same thing…
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
Need a replacement filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water tastes worse after installing this new filter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Water Filter Refrigerator. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Check Packaging Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package was open. Looked as if someone replaced the filter then returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Wrong water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t the right filter for our refrigerator , I can’t give you a good review.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not recommend this product. Makes the water taste awful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can find troubleshooting steps for this in the following help article: https://www.lg.com/us/support/product-help/CT10000021-1338395601671-bad-taste-odor-in-water-ice If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Bad Taste
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water taste was awful after this filter was inserted.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your refrigerators water has an unpleasant taste. I can understand how frustrating this may be for you and I would love to help out. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Water Filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t feel a difference in the water. Not satisfied
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Unhappy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very concerned due to keep changing it every 3 months!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
- Pros mentioned:Water quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I love this product. Clean water happy life.
I would recommend this to a friend Water Filter for LG Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter was in the refrigerator, and I purchased a spare. The water is filtered immediately (after the recommended disposal of a gallon) upon installation of the fridge. /The ice and water seem to be filtered very well.
I would recommend this to a friend