Customer Ratings & Reviews
- Model:
- LT700PC
- |
- SKU:
- 6284710
Customer reviews
Rating 4.8 out of 5 stars with 332 reviews
(332 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the improved water quality and ease of installation of this water filter for select LG refrigerators. Many appreciate that it's a perfect fit and works as expected, providing crisp, clean tasting water. However, some customers find the filter expensive. Overall, the positive feedback on performance and ease of use outweighs concerns about the cost.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
a little pricy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super expensive I think, and they don’t last as long as they should.
I would recommend this to a friendRated 1 out of 5 stars
Filter Mixups
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. The wrong filter is sent. Luckily we have a store 40 miles away in Valparaiso. They allow me to turn in the wrong filter and choose the correct one. I am discontinuing the automatic refill service. After having this happen twice, we now keep an extra on hand and deal directly at the store.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pennie. We apologize for the inconvenience you experienced with receiving the wrong filter through our automatic refill service. We understand your frustration and appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to contact our customer support team on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
Rated 1 out of 5 stars
LG-Kenmore Compatible in Fridge Water Filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to be compatible with my Kenmore GE Elite fridge. I bought it as a replacement since the Sears brand filters are getting harder to come by. It does seat the best in the filter cartridge area and leaks/drips into the fridge. Will NOT buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Poor salesperson information
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving a rating of poor because the salesperson sold me the wrong water filter for my refrigerator after I show them the serial number for my refrigerator. When I tried to return the item they wouldn't take it back because I opened the package.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for the misinformation. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Rated 1 out of 5 stars
Very disappointed in the product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I followed the instructions for installing the replacement water filter in my refrigerator, I could not get the filter to fit in its holder.
No, I would not recommend this to a friendRated 1 out of 5 stars
water filter fix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very difficult to change because of the instructions. This should not be as confusing as the replacement was for the water filter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you had difficulty changing your refrigerator's water filter. You can find information regarding how to change the water filter using the following help article: https://www.lg.com/us/support/help-library/water-filter-installation-refrigerator-CT10000021-1397851693438 If you need further assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 1 out of 5 stars
Wrong filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given the wrong filter I can't install it. I need to take it back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Ease of use, Water quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, works awesome, easy to install. Does make difference in taste
I would recommend this to a friend - Pros mentioned:Water quality
Rated 5 out of 5 stars
water filter lg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but clean water better safe than sorry. We would definitely buy it again. Only trust best buy for the authentic and not fake
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Water Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YES WORKS FOR ME I always buy these and they work great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the right product and it came really fast. really pleased
I would recommend this to a friend Rated 1 out of 5 stars
wrong parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wrong filter system bought for our freg
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angel. Thank you for sharing your feedback with us regarding the LG Water Filter (LT700PC) model. We are sorry to hear about your experience with the wrong filter system for your refrigerator. Please know we strive to provide excellent service and ensure our customers have a seamless and hassle-free experience. We take your feedback seriously and will use it to improve our processes to ensure that such incidents are addressed promptly and effectively in the future. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
















