Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$34.99
Save $20
The comparable value is $54.99

Customer reviews

Rating 4.8 out of 5 stars with 575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 575 reviews
  • Rated 4 out of 5 stars

    Does the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey. Make sure you need it before you buy it. Limit ice making and drinking from the water spout to make it last longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. So far, the filter is working as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issa filter

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do, but it is not always the easiest to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits in the water filter spot like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good water filter!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to replace it. This is a second time purchase. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Meh!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a water filter. Easy to install. Meh!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but it should last longer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last it’s six month life expectancy. Great value though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Awful help on chat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of a fairly expensive fridge indicated to replace the filter, even tho we didn't install the water or ice yet. I attempted to order online, but had difficulty finding the exact filter it came with. Chatted & they found one. I installed it, yet the prompt kept flashing to replace. Chatted again, & they told me it was the wrong one. So I re-ordered, went into the store, & explained, & they said it WAS the correct filter, & said to hold down the prompt for 3 seconds. Now how would the cashier know that & not the Geek professional chat person I waited to be connected with? Anyway, it was a wild goose chase that turned out to be expensive. The filter itself is spendy! Wasn't happy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change this filter every 6 month, it is working good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paramjit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent me a used filter missing cap and sealed after opening

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Paramjit. Thank you for reaching out about your LG Water Filter (LT800PC) model. We understand the importance of receiving a properly sealed and complete replacement filter. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions.

      One helpful step you can try is to inspect the filter housing inside your refrigerator to ensure no part of the previous filter cap remains inside the compartment. If a cap from the old filter is still attached to the housing, the new filter may appear incomplete or “used” when it actually needs the existing cap removed before installation. We’d like to take a closer look at what you received. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy LG

  • Rated 3 out of 5 stars

    LG water filter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know yet, one came with the unit, bought this as a spare, it's on the shelf waiting its turn. when this is used, another will be ordered to be put on the shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great filter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is great but i feel like the quality is not the same as before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    same filter that comes with the fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great filter... i had to give to my friends fridge because it didnt fit with my fridge ..be careful to read exact model number.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed for the frig we purchased

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was some way these things lasted longer than 6 months especially when you purchase a nice new not cheap product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Goody

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what i need it for. Small and compact.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job without issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is required by the OEM. The price is comparable with other OEM filters almost as if it's a standard across the board.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. LG

  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out too soon LG needs to do better because having to replace this every 4-6 months is expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG water filter

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this product sometimes I can taste chemicals/bleach taste in the water

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    filter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new filter for the fridge, found this in a bundle pack

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better instructions!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must call to reset in order for the filter to reset. Give better instructions with the purchase of the filter.

    I would recommend this to a friend