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Customer reviews

Rating 4.8 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-575 of 575 reviews
  • Rated 3 out of 5 stars

    Its a filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refigirator water filter not much to it and very expensivefi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Empty quick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last very long before my refrigerator is requesting for another filter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The water started to taste bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water started tasting like school water fountin :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please cancel the subscription.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel this water filter due it doesn't fit to my refrigerator. I hope don't send it again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jose. Thank you for sharing your concern regarding the LG Refrigerator Water Filter (LT800PC) model. We understand how important it is to have the correct filter that fits your refrigerator properly. We always aim to provide clear and helpful product information so you can make the best choices. Sometimes, though, things don’t go as planned, and a product might not be the perfect fit for you.

      This filter works with certain LG French door refrigerators, but some models might need a different one depending on their design.

      To make sure you get the right filter next time, it’s a good idea to check your fridge’s model number and compare it with our official compatibility list. If you’re not sure about it, we’re here to help!

      Just drop us a private message on social media @LGUSSupport with your fridge model and order details. We’ll be more than happy to assist in stopping any future shipments and help you find the right filter.

      Thanks for letting us know about this! We’re looking forward to helping you out more. ^Juvy LG

  • Rated 2 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but is expensive, i wish LG makes a cheap filters without compromising the quality , also either the fridge ask for it to soon or the quality of the water in Oakland is pretty bad

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Ricki, thank you for the feedback! If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rated 1 out of 5 stars

    Cant get my order when i order the replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy keeps canceling my orders I’ve been trying to order a water filter for over eight months and they keep canceling my orders after they say that they will ship

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We apologize for the frustration you've experienced with your attempts to order a water filter for your LG Refrigerator through Best Buy.

      It's indeed frustrating to have your orders repeatedly canceled after being told they would ship. We understand your concerns, and we appreciate your patience in this matter.

      We recommend reaching out to Best Buy's customer service to address this issue, as they handle the order and shipping process. If you have any difficulties in resolving the matter with Best Buy, please feel free to send us a private message via Facebook or X (Twitter) at @LGUSSupport, and we'll do our best to assist you in finding a suitable resolution.

      Thank you for your understanding, and we hope to help you get the water filter you need as soon as possible.
      -Junel LG

  • Rated 2 out of 5 stars

    I was sold the wrong filter. So I didn’t get to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online due to all the covid19 wrong part.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wribg filter for my LG refrigerator I returbed to stire and Bought a correct one

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We appreciate the review, and we're glad you were able to find the right filter for you refrigerator! ^Ian LG

  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement and took the one from my fridge in and this is what the salesman gave me and it did not work!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Wrong one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I salesman gave me the wrong one and now it’s too late to return. Mad

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane LG

  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Water Filter LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and easy to change and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and Have been using for about 3 years now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Hassle free, easy to install and no rocket science needed to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pur hase 2 at a time fit the year, it'll be nice for them to go on salw more often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No longer a LG fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I installed this my 6 yr old LG had a Freon leak the mechanic said wasn’t worth fixing. I’ll never buy an LG again

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Pat. We're sorry to hear about the freon leak issue you experienced with your LG refrigerator and the decision to no longer purchase LG products. We understand that this situation has been frustrating for you, and we appreciate your feedback.

      Refrigerant leaks can be challenging and costly to repair, and we're sorry that your appliance couldn't be fixed. If you have any further concerns or questions, please feel free to reach out to us directly, and we'll do our best to assist you.

      For any additional inquiries or assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. Your satisfaction is important to us, and we value your feedback. ^Jolly LG