Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.8 out of 5 stars with 567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the noticeable improvement in water quality and the ease of installing and replacing this water filter for select LG refrigerators. Many appreciate the filter's compatibility and how well it fits their appliances, resulting in a positive overall performance. However, some customers feel the filter's price is a bit high. The filter is generally considered easy to use and effective at improving the taste and smell of water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 567 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Awful help on chat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of a fairly expensive fridge indicated to replace the filter, even tho we didn't install the water or ice yet. I attempted to order online, but had difficulty finding the exact filter it came with. Chatted & they found one. I installed it, yet the prompt kept flashing to replace. Chatted again, & they told me it was the wrong one. So I re-ordered, went into the store, & explained, & they said it WAS the correct filter, & said to hold down the prompt for 3 seconds. Now how would the cashier know that & not the Geek professional chat person I waited to be connected with? Anyway, it was a wild goose chase that turned out to be expensive. The filter itself is spendy! Wasn't happy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change this filter every 6 month, it is working good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG water filter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know yet, one came with the unit, bought this as a spare, it's on the shelf waiting its turn. when this is used, another will be ordered to be put on the shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great filter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is great but i feel like the quality is not the same as before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    same filter that comes with the fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great filter... i had to give to my friends fridge because it didnt fit with my fridge ..be careful to read exact model number.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goody

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what i need it for. Small and compact.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed for the frig we purchased

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was some way these things lasted longer than 6 months especially when you purchase a nice new not cheap product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job without issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is required by the OEM. The price is comparable with other OEM filters almost as if it's a standard across the board.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. LG

  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out too soon LG needs to do better because having to replace this every 4-6 months is expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    filter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new filter for the fridge, found this in a bundle pack

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG water filter

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this product sometimes I can taste chemicals/bleach taste in the water

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better instructions!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must call to reset in order for the filter to reset. Give better instructions with the purchase of the filter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a filter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a refigirator water filter not much to it and very expensivefi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please cancel the subscription.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel this water filter due it doesn't fit to my refrigerator. I hope don't send it again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jose. Thank you for sharing your concern regarding the LG Refrigerator Water Filter (LT800PC) model. We understand how important it is to have the correct filter that fits your refrigerator properly. We always aim to provide clear and helpful product information so you can make the best choices. Sometimes, though, things don’t go as planned, and a product might not be the perfect fit for you.

      This filter works with certain LG French door refrigerators, but some models might need a different one depending on their design.

      To make sure you get the right filter next time, it’s a good idea to check your fridge’s model number and compare it with our official compatibility list. If you’re not sure about it, we’re here to help!

      Just drop us a private message on social media @LGUSSupport with your fridge model and order details. We’ll be more than happy to assist in stopping any future shipments and help you find the right filter.

      Thanks for letting us know about this! We’re looking forward to helping you out more. ^Juvy LG

  • Rated 3 out of 5 stars

    Empty quick

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last very long before my refrigerator is requesting for another filter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The water started to taste bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water started tasting like school water fountin :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but is expensive, i wish LG makes a cheap filters without compromising the quality , also either the fridge ask for it to soon or the quality of the water in Oakland is pretty bad

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Ricki, thank you for the feedback! If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rated 1 out of 5 stars

    Cant get my order when i order the replacement

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy keeps canceling my orders I’ve been trying to order a water filter for over eight months and they keep canceling my orders after they say that they will ship

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We apologize for the frustration you've experienced with your attempts to order a water filter for your LG Refrigerator through Best Buy.

      It's indeed frustrating to have your orders repeatedly canceled after being told they would ship. We understand your concerns, and we appreciate your patience in this matter.

      We recommend reaching out to Best Buy's customer service to address this issue, as they handle the order and shipping process. If you have any difficulties in resolving the matter with Best Buy, please feel free to send us a private message via Facebook or X (Twitter) at @LGUSSupport, and we'll do our best to assist you in finding a suitable resolution.

      Thank you for your understanding, and we hope to help you get the water filter you need as soon as possible.
      -Junel LG

  • Rated 2 out of 5 stars

    I was sold the wrong filter. So I didn’t get to us

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online due to all the covid19 wrong part.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Fit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wribg filter for my LG refrigerator I returbed to stire and Bought a correct one

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We appreciate the review, and we're glad you were able to find the right filter for you refrigerator! ^Ian LG