Customer Ratings & Reviews

Really does a great job adds volume to the sounds works great with home automation

Nice sound AV system. Wish it had a manual that came with it .

Sounds awesome. I love the Dolby Atmos. Even though I don’t have Atmos speakers.

Hesitant to buy such pricy device but we'll worth the price for sure.

Overall a fairly decent receiver. Would be better if price was slightly reduced

This is a good quality product that you and your family will enjoy.

Great receiver and absolutely great home theater equipment

Returned. I researched AVRs to replace 15-year old Yamaha to pair with 75" Samsung QN75Q90R, Vienna Acoustic Grand Mozart speakers, Vienna Maestro Grand center, Apple TV 4K, Panasonic DP-UB820, URC820 remote, and latest high-end cables. After having it installed professionally and troubling shooting the system several times I returned the unit. I'd selected Marantz over a similar Denon 3700. After reconnecting the Yamaha everything sounds good. All the latest tech inside the Marantz did not work as advertised. The sound was very inconsistent between music and movies, none for the better. Also, handshaking and switching between devices was slower with Marantz. I decided to keep the Yamaha and will reconsider a new AVR in another 2-5-years. The old Yamaha based system works much better!! No fault of Best Buy, they handled the return and I'd buy from BB again (and have).

BestBuy canceled my order on numerous attempts. After spending hours chatting with different representatives still no answer to why.

Worst purchase ever. Item received damaged, poor packaging and the remote does not work. Best Buy isn’t the only one selling Marantz do you research. The brand Marantz is great I love them but shame on you Best Buy.

The output is not that great. Even though I connected the receiver with one of the best speakers B&W 603 S2 Anniversary edition, audio is not clear. Sometimes the video cuts off. I was expecting a better product for this price.

Have had the receiver for 6 months or so and have had Yamaha before this. The Heos app is garbage and the receiver will not stay connected.I even had it wired to the internet and it still won't work. The sound quality is amazing but the firmware is terrible. You have to turn it on more than once to get it to come on sometimes and the lag is horrible.I am tired of messing with it and am going to return it for something else. Granted, Yamaha has it problems also so will be trying something else.

This unit will not support 8k or 4K at 120hz. This receiver along with most others like demon, Yamaha, etc, all have a hardware design flaw due to the Panasonic chips they are using. There is no firmware update that will be able to fix it as it’s a hardware issue. All manufacturers using the chips in their receivers will suffer the same HDMI 2.1 bug. Marantz is having to issue an adapter of sorts to remedy the issue but you’ll always have to have the adapter present and who knows how long it’ll last in the long run or if Marantz will keep supplying them. Wait for a new model with updated chips for HDMI. https://www.whathifi.com/news/denon-and-marantz-announce-fix-for-4k120hz-bug Returned sadly.

First one was not working. Got a replacement and having Magnolia come and hook it up next week. Think it should be good but has been a long time in the making

as soon as installation team of BestBuy left my home Zone 2 had no music

worked great for 10 months and then the wifi board died and marantz customer service informed me that it may not be covered by warranty. I contacted the authorized repair centers and they informed me there would be a $70 charge just to look at it and around $400 to repair it if the warranty didnt cover it. Needless to say I just junked it and purchased a nad 778t. I will NEVER buy another dennon/marantz product again.

Apparently there’s a known issue with 4K/120Hz passthrough, which Best Buy didn’t mention anywhere. This issue has been around for well over a year. Marantz will send you a free adapter to fix the issue, but I need THREE of them (you only get one). 4K/120 is the main reason I purchased this unit and I’m pretty upset that Best Buy mentioned nothing about it.

Replaced an Onkyo TX-NR646. (very good AVR 2015 model). The Marantz SR5015 so versatile that it is important to have patience when tweaking after your you run EQ with Audessey. The sound is is amazing! Music & movies are reproduced with warmth and clarity. The amplifier section is superb! Do not understand some of the issues stated in some reviews. My system is set up as Dolby Atmos 5.1.2 Polk S55 Towers, Polk Reserve 300 Center, Polk S10 bookshelf on speaker stands for surround. KEF Q50 Dolby Atmos speakers. Klipsch S10 150 watt Sub. Samsung QLED 65 inch TV & SonyUBP-700/M 4K Blu-Ray. The SR5015 does an outstanding job bringing it all together for an immersive sound stage. Do it right and you will not be disappointed. Minor complaints: Much prefer a full display and backlit remote.

The ease of use and sound are excellent! The issue I have is it has difficulty with HDMI connectivity. Frequently I turn everything on and I get no sound or no picture. I contacted Marantz and they told me it sounded like an HDMI handshake issue. To resolve, they suggested disconnect the HDMI cable, then reconnect it. That is a work around, not a fix. (connected to a DirecTV HR-24) ARC is another issue where most of the time it does not work. Also, if you change inputs (e.g. changing to blue-ray, or ARC (called TV sound on the remote) then back to DirecTV, the sound will be lost again. Resetting the HDMI cable may or may not work to correct it. Sometimes you have to hard reboot the receiver, sometimes a soft reboot will work. I still have not figured out the one thing that will restore the sound. I just keep trying all of the above until it works again. VERY FRUSTRATING! I wish this would be fixed because I love the sound it produces and the ease of use. Great design there. But these flaky issues should not exist at this price point! (Or any other for that matter)

Very nice sound using Polk Audio speakers in 5.2 configuration. Excellent sound, easy to set up and volume control has a lot of steps so you can get the perfect loudness. Quality 3 stars due to only having 1 month need to see how it passes the test of time. Value and ease of use 5 stars. You get bragging rights for high end equipment at mid range price. Set up is not difficult and I use a Harmony remote to control everything so no worries there.