Customer Ratings & Reviews
- Model:
- 1002481
- |
- SKU:
- 6304062
Customer reviews
Rating 4.7 out of 5 stars with 649 reviews
(649 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Acton II Bluetooth Speaker's sound quality, bass, and ease of use. Many also appreciate its design and Bluetooth connectivity, citing positive experiences with setup and wireless pairing. However, some customers point out limitations regarding battery life, requiring it to remain plugged in. A few users also mention issues with the accompanying app's functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
NOT LOUD ENOUGH.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not that loud. It is well build like any other Marshall product, but the sound really disappoints. Even the base is not that good. No wonder a lot of these were returned to the store, where I purchased it. It cost me 150 bucks, and I was expecting great sound. But failed.
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hey Ivan, thanks for your review. If you are looking for a loud speaker, we suggest going for the bigger of the 3 models, not the smallest one. It sounds like the Stanmore or the Woburn models will be more suited to your preferences.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bluetooth Connection need a lot of work.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound: okay-ish, not bad, not great Build Quality: 4/5. Feels really sturdy Bluetooth Connectivity: -3000 points. This thing drops Bluetooth connection faster than I can say “Bluetooth Connected”!
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Nate, thank you for your review. The headphones should not drop the signal if the device is close to the headphones. Interruptions can be caused by multi-point sometimes. The best method is to make sure the headphones are only actively connected to one device at a time to avoid multi-point interruptions.
If your headphones are having connectivity issues outside of the scenarios above, please contact Best Buy support for an exchange. I am very sorry that you are experiencing issues with the headphones.
Again, thank you very much for writing in.
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good It is very good It is very goodIt is very good
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Dynamite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hreat sound with some serious bass it small amd looks good
I would recommend this to a friend Rated 5 out of 5 stars
Acton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item , love its quality appreciate BestBuy
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Action II Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small speaker that allows you to hear every instrument in the song. If you’re a music enthusiast then this is your speaker!
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely one of the best in the business!!!!!!!!
I would recommend this to a friendRated 4 out of 5 stars
Sponsor me pls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a smaller one. Asap. Pls sponsor me bestbuy
I would recommend this to a friendRated 4 out of 5 stars
Great option for room speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, awesome features with phone control, but it's not portable.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
action in acton!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this speaker brings back my love for alternative music. I much prefer this to the Stanmore, it is a great accessory that sits nicely on the shelf or TV stand.
This review is from Marshall - Acton II Bluetooth Speaker - White
I would recommend this to a friend Rated 4 out of 5 stars
Opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty satisfied could go a louder would be better!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this speaker. Yes, it’s pretty expensive, but you really can’t beat the sound quality, vintage look, and multi-device pairing capabilities. Very happy with my purchase.
This review is from Marshall - Acton II Bluetooth Speaker - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good speaker but Bluetooth does not work ever.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great sounding speaker. However for the Bluetooth to actually work you have to use an app. Since I’ve had this thing the Bluetooth function has never been able to use the Bluetooth function on any brand new android or iPhone at all.
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Matt, thanks for your comments. It is possible to use the speaker without the app: set the source on the speaker to Bluetooth, push and hold in the button until the LED light starts to flash and then locate the speaker in your phone's list of available Bluetooth devices.
The app will enable you to access some additional features such as coupling functions and the equalizer.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marshal is a respected product in the commercial music industry. However, this built for home use speaker is overpriced for the sound quality delivered. Less expensive, JBL or Bose for example, are smaller and more portable and deliver equal and in some cases better sound.
This review is from Marshall - Acton II Bluetooth Speaker - White
No, I would not recommend this to a friend Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound quality. It’s not better than my Belkin / Devialet Sound Form Elite. AWFUL bluetooth connectivity. Lots of issues when using Apple Music.
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Thank you for your review. I am sorry to hear that you have been having issues with your Acton II Bluetooth. The Acton II Bluetooth Bluetooth may offer a more 'accurate' sound when compared to other speakers that use a 360 degree sound scape as it is a Bass-Reflex stereo design, which is very similar to the type of speakers music would be mixed on. This is a more traditional design, which some people may prefer when compared to the other speakers you have mentioned, models which may offer more colouration to the sound. Sound is quite subjective and different models of speaker will appeal to different listeners for different reasons. As for your connecting issues, please note that the Acton II Bluetooth does have Multi-Point, which will allow for multiple devices to connect to the speaker, this means that if another paired devices comes in range, it may try to connect to the speaker, causing a temporary interruption to the sound. If the Bluetooth issue is not related to this, I would recommend contacting Best Buy support for an exchange, or if you are outside of the return period, please contact Marshall Headphones directly as they offer a great Warranty-Repair service with partnered service centers in the US. I hope you have a great day, take care.
Rated 2 out of 5 stars
So sad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a decent speaker that i really wanted to like and keep. The problem is you need a app to use it and the app needs a firmware update. I have tried for 2 weeks to update woth my android phone and apple iPad and it keeps saying failed. Customer support is nkt helpful they want to know all my about phone and where i purchased the items then in 3 days or so someone will email me. For the price there should be someone to talk to me answer the question.
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Thank you so much for your review. I am sorry to hear about the issues you were experiencing with your speaker. Please note that the app is not required to use to the speaker. It can be used with the basic Bluetooth settings. I do know that Marshall's support will need to gather these details before proceeding with a warranty claim, typically to have the speaker repaired and put into working order. Marshall offers a great 12-month warranty with service centers in the US. Alternatively, I would consider this a manufacturing defect, and if you are still within the return period, I would recommend an exchange with Best Buy if possible. Thank you Pamela, take care.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between the white and black but I'm so happy I got the white one! The sound quality is excellent and overall the speaker is designed beautifully.
This review is from Marshall - Acton II Bluetooth Speaker - White
I would recommend this to a friend Rated 5 out of 5 stars
Killer looks, passable sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the brown version of this as a birthday present for my significant other. The color looks very high-end (possibly more than the black or white versions), and the fit and finish of the product are generally very good. The sound quality seems OK, although I think it's easy to do better for cheaper. You're definitely paying for the Marshall brand name and the looks of this unit. The bluetooth setup is somewhat cumbersome to use. One of our neighbors in an apartment complex apparently has the same model in a different color which may be contributing to the difficulty in pairing reliably.
This review is from Marshall - Acton II Bluetooth Speaker - Brown
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love It!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound quality. Small footprint but fills up my living room and has great bass response.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Marshall Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for his dorm room. The sound is amazing and even though it is not portable it works great for what he wanted.
This review is from Marshall - Acton II Bluetooth Speaker - White
I would recommend this to a friend