Customer Ratings & Reviews
- Model:
- 1006786
- |
- SKU:
- 6647194
Customer reviews
Rating 4.8 out of 5 stars with 706 reviews
(706 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Do Not Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the speaker in December and noticed that the speaker drains battery when off. From full charge to dead within a few weeks even when not in use. Went through all the recommended troubleshooting and now, after all that, Marshall is demanding I send the unit back to be examined. If they find no problem according to them, I need to pay to have my speaker returned. I have never experienced such poor customer service. Any other company would have shipped a replacement pronto. I had a minor issue with JBL headphones a few years back and they replaced almost by overnight mail. Do not buy!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi David, thank you for your review and feedback. All Marshall products have a 12-month warranty to cover manufacturing defects. As your speaker is within the warranty period, it needs to be collected to the Service Centre for an evaluation and repairs. Repairs are completed by trained product technicians and with brand new manufacturer's parts. Rarely is a customer required to pay for the return shipment, even if no defect is found. We have worked through troubleshooting with you and agree that it sounds like a defect has occurred; it doesn't sound like there is reason to be concerned about no defect being found. We hope to soon receive the speaker and have it back to original working condition so that you can continue to enjoy the Emberton II. Our sincere apologies for the inconvenience of this.
Rated 1 out of 5 stars
Open-Box Speaker Rated "Excellent" Won't Charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Open-Box but no one checked to make sure it would charge. When I returned it, there were no more Open-Box and the price went up from $99 to $170. Manage on duty said that Open-Box items are "hit and miss". So much for "excellent rating". Bought used on Amazon and it works great!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendRated 1 out of 5 stars
Quit working 3 days later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, loud and quit working after 3 days. Not a happy camper
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Elaine, thanks for your review and feedback. We aren't happy to hear that either. Have you been back to the store to swap it out for a new one? If you need assistance, our Support Team is available through the official online shop.
Rated 3 out of 5 stars
Not the best but ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of bass ando feel like a cheaper one, but looks good
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Mandoloal, thanks for your feedback. If you are looking for more bass, we suggest checking out the newest portable speaker, the Middleton, or the Tufton. Both of these are larger portable models that will deliver more bass, let us know what you think of them.
Rated 1 out of 5 stars
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it with the box open in excellent condition and the cell phone didn't work. I had to stay close to the speaker to avoid losing connection.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Luis, thanks for your review. If you are unsatisfied with the functionality of the speaker, please return to the store and speak with the store agents for help.
Rated 2 out of 5 stars
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente profuct. My battery doesnt work good i don't know what happenest
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendBrand response from Customer Service
Posted .Hi Jorge, thanks for your review and feedback. Please check in with the Marshall Support Team for help with the battery, you can reach them through the official online store.
Rated 5 out of 5 stars
Small with Marshall Bite!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with the emberton II. Im a guitar player that also love Marshall amps. Small but rocks
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 5 out of 5 stars
Love the look, love the sound.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most perfect small speakers ever! I love the Marshall brand of speakers because they are really good quality speakers. This is another great addition to our speakers and our 2nd Marshall speaker. It has not disappointed at all. It definitely lives up to the brand name. The quality of sound is excellent. It sounds great for a small speaker. The look of the Marshall speakers is so sleek and retro looking and we love it. Everyone who sees our Marshall speaker compliments the look and sound. It took only took about an hour to reach full charge and I have not had to charge it since. I have taken it on a 3 hour bike ride and used it here and there at home and I have yet to charge it. It is still about 50% and that is pretty dang awesome. I love how small it is, yet the sound quality is loud and great. If you judge sound based on the bass, then you make not like this. The bass is not pounding so you can feel it, but the sound is loud and clear and I am okay with that. I actually prefer the sound without too much bass because then it won't disturb my neighbors but nice and loud for a bike ride or at the beach. If I haven't said it enough, this speaker is perfect! We love it.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 5 out of 5 stars
Small speaker, big sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Marshall - Emberton II BT Portable Speaker will surprise you with its small stature and big sound. The Marshall Emberton II comes in that iconic Marshall look with the name on the front of the portable Bluetooth speaker and is wrapped in what seems to be faux leather but it still looks great with its gold lettering and control knob. It weighs about a pound and a half and supports Bluetooth 5.1. It is also rated IP67 for dust and water resistance. It also has 30 plus hours of playtime and also has a fast charge feature that will get you four hours of playtime with 20 minutes of charge. Which comes in handy when you just want to jam out without having to wait too long after forgetting to charge you Bluetooth speaker. Inside the box it includes a USB-C charging cable. You can also “stack” or link multiple Emberton II speakers together. I was thoroughly impressed with the Emberton II sound as I do not really expect much from Bluetooth speakers in this size range. First I noticed how clear it was even at higher volume levels. The Emberton II is said to have 360 degree sound with “True Stereophonic”. You can hear music in all directions from this speaker as opposed to other speakers in this range which you can mainly only hear music coming directly in front of the speaker. Just don’t expect much in the bass department as it is a smaller speaker. There is still a sense of clear bass but just not deep but you have to know the limitations of the speaker of course. To me that is not a deal breaker because you get a clear and loud portable speaker with that Marshall brand name.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 1 out of 5 stars
Software inoperable, can't use mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to be able to make it work. The software doesn't work and I was promised after a chat session that someone would call me to help fix it. No one has called and I still cannot use the microphone
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Steve, thanks for connecting with us. Our apologies for the inconvenience of this. Could you please reach out to to the Marshall Support Team at support@marshallheadphones.com for further assistance? We would be happy to assist you with your issue further.
Rated 5 out of 5 stars
Miniature Audio Powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Marshall Emberton II Portable Bluetooth Speaker resembles Marshall's iconic guitar speakers, and that's a big reason why I love it. My son used to be in a band and they were what he had. The look of this "mini mimic" speaker is familiar, and evokes so many good memories. Build quality is most definitely there! This Marshall Emberton II is made really, really well. With the audio performance to match. The sound coming from this speaker is simply, beautiful. Full, and clear, and rich. Vibrant. Authentic. Yes, there is an app - Marshall Bluetooth. It's simplistic, but that's fine. Sometimes you don't need to overcomplicate things, and just the basics are enough. The speaker is dust and water resistant, a design feature which is good since I intend to use this outside on my back patio when I'm relaxing in the tiny hot tub we got this spring. Living in Arizona, we get dust 'storms'; and even if I place the speaker on the little shelf along the edge of the hot tub, whatever minimal water spray may get on it, I know the speaker will be fine. Oh, and lest we forget how cool the sounds are that the speaker makes when it turns on (and off)! This Marshall Emberton II Bluetooth Speaker is lightweight, portable, and quite simply the cutest!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 5 out of 5 stars
Great sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Marshall - Emberton II BT Portable Speaker is one of my favorite little Bluetooth speakers. The style, quality and sound are simply amazing for such a small speaker. This thing really is cute, but don't let that fool you. The sound is awesome. Marshall, being known for their guitar amplifiers, really knock it out of the park with their Bluetooth speaker line. The Emberton II is water resistant, has huge battery life, beautiful asthetics and will give you about 4 hours of play time after just 20 minutes of charging. In the box, you will get the speaker and a USB-C cable for charging. The speaker housing has a very nice rubber-like texture that gives a great grip and water resistance. Any kind of music will sound great through this speaker. My wife and I use this out on the deck to listen to all kinds of music, and they all sound great. I even left it outside by accident one night while it was raining. The speaker worked like a champ even after getting rained on all night. If you are looking for a small but great sounding Bluetooth speaker, you will not be disappointed with the Marshall Emberton II. Especially, if you love Marshall amps!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 3 out of 5 stars
Sounds Good But Missed Opportunity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Marshall Monitor II ANC’s as well as Marshall Motif ANC’s, so I may be biased in my expectations of the Emberton II. This was supposed to be a huge improvement from the original Emberton, but they missed the mark for me, in terms of missed opportunities. The battery does only take ~3 hours to get to full charge. The quick charging was great to see, just out of the box. The unit connects easily and seamlessly to the app, which is great, since my other two Marshall products are run by the same app. The app is very functional, and the simplicity makes it easy to navigate. The unit comes packaged very well, looks and feels great. Especially the characteristic feel and texture of the outside. The battery lasts a very long time, even at higher volumes. The battery charge indicator is great to have, and reminds me of an LED equalizer from back in the day. It’s substantial and feels good in the hand. Marshall uses their True Stereophonic technology for 360 degrees of music. It sounds good, but they accomplish this by having one speaker facing forward and one facing rearward, as opposed to a ‘true’ stereo configuration. To achieve the ‘true’ stereo, I assume you’d have to use a second speaker paired to the first. At reasonable levels of bass, the passive radiators work well. Compared to other units in its class, it should be a bit louder. Features that they missed the mark on, where attention should have been given to, include: [1] doesn’t support HD music; [2] multi-function button; [3] DSP (digital signal processor). The unit does not have the codec(s) to play HD (high-fidelity, high resolution) music like Tidal and Amazon subscriptions provide. The multi-function button is convenient to control on/off, volume increase/decrease, and skip tracks. My fingers aren’t that big, but I still select functions I didn’t intend. The button needs to be a bit bigger. My top con for the Emberton II is the DSP (digital signal processor). The unit alone does not produce bass signals even comparable to my Marshall Monitor II ANC. When it reaches the threshold of the bass it can produce, the DSP kicks in to prevent the speakers from distorting the sound. Unfortunately, the DSP does not seem to work in proportion to the signal. When the DSP circuit kicks in, the sound becomes monotone, ‘tinny’, lifeless, with way too much treble. Never thought I’d say this, but it is more respectable to just let the sound get distorted…it’s an audible acknowledgement of limitations. The DSP keeps playing your song devoid of any energy. I’m not a professional audiophile, but the DSP is just horrible. When it kicks in, it is not subtle, and I usually end up changing the song. It REALLY is that bad.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy it...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass, plus battery drained fast especially paired.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hey Juan, thanks for your review. We are sorry to hear about the issues with your Emberton II. We encourage you to follow-up with Best Buy, the speaker may be defective.
Rated 5 out of 5 stars
Amazing Little Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me make this easy: If you’re looking for a portable speaker that sounds better than speakers 4x its size and is small enough that you can chuck it in any bag — look no further. The soundstage rivals anything I’ve heard from a Bluetooth device — that is to say, inherently limited by the Bluetooth technology, but about as good as you can possibly get. Unlike JBL / Bose / UE speakers, it sounds remarkably accurate, effortlessly reproducing a clear, authentic soundstage. It’s fairly neutral throughout most of its range, only starting to get the slightest bit muddy at the absolute highest of volumes. Mids are consistent throughout, and vocals sound clear and fantastic. Put it in the middle of a ~400-sq. ft room and you’ll be blown away. Build quality? It feels practically bulletproof. I recently discovered that rubber sleeve around it comes off(!) for easy cleaning, if you’re into that sort of thing. The battery life is staggering. They rate it at 20 hours, but I’ve been getting 25+ at medium volume. I use it for about 1-2 hours per day and go almost an entire month without charging it.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks for rock or heavier music. I hate it with a passion.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Hunter, thank you for your feedback and for trying the Emberton II. We are sorry to hear that you are unsatisfied with the Emberton II, do you think a bigger speaker would be better suited to your tastes? We encourage you to go into the store and try the different models, the Tufton or the Stanmore III may be what you are looking for!
Rated 5 out of 5 stars
Mighty sound from a small speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. This is our second Marshall speaker. We have the much larger Woburn also in the cream leather. The aesthetic alone receives so many complements, but additionally the sound quality is great. It is balanced and can get louder than we have needed so far. Perfect for our office space.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream
I would recommend this to a friendRated 5 out of 5 stars
No better sound and build quality out there!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at every other small speaker in the store (regardless of price- Bose, Sony, JBL, etc.), I picked the Emberton II. Sound quality is INCREDIBLE. Sound is full-range and is reminiscent of the old Bose direct/reflecting sound from back in the day. Volume is sufficient for a medium-sized room. Build quality is the best out of all other brands I looked at, and there's a bit of heft to the speakers. Bluetooth link is solid and range is surprisingly good. I'm getting a second one to emulate my 901 setup (the Marshall app allows for different sound curves as well as multiple speakers). I don't regret this purchase in the least!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 5 out of 5 stars
Tiny Beast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a surprising Bluetooth speaker. Build quality is excellent and I am pretty impressed with it but don't expect it to sound like the bigger bass heavy speakers out there. That being said, sound is fired out both the front and the back with the highs on one side and the lows on the other symmetrically. Pairing is effortless and is recognized right away. The sound is pretty darn good minus some lacking bass, but what do you expect in something this small. It holds it own and gets pretty loud. However, anything over 75% loud starts to create harshness in the highs and the lows disappear. The other downside is the Marshall app. It is needed to daisy chain up to 100 of these little guys and it has three preset EQ settings. While they sounded ok using them, I preferred to use the EQ on whatever streaming app I am using. I really like setting this speaker up where I can bounce the sound off a wall or something similar. It is a joy to listen to while doing chores or by the pool. But once outside, it can struggle to "fill" the area up with full sound. But, I use it indoors for the kitchen area or dining table. Works fantastic. I recommend this product as long as you know what the pros and cons are.
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friendRated 5 out of 5 stars
This baby's got boom!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's talk about the MarshallEMBERTON II. I got to say this baby has a very unique and, I got to say, sexy design. It's a rugged black finish accent with brass buttons and wording. The case looks like genuine leather. Not to mention it's IP67 rated for waterproof, so you can use it at the beach without worrying about the sand or dirt making it fail. The battery lasts about 30 hours, but your jam so long you'll never run out of party power. And it can be plugged in and fully charged within 3 hours, so that's good. I was surprised at the bass response. Emberton II comes loaded with two full-range speakers and two passive radiators, but the stereo and the base quality are excellent on this one. They have a thing called stack mode, or you can place another speaker on top, and they play together. I've got to get another one so I can try this out because I can only imagine the sound getting even better with two of them going. The brass buttons on top add volume and track functionality, pressing p to stop and play your music. It is Bluetooth 5.1, so it works with almost all Bluetooth devices today. I'm a fan of Marshall, but I think this baby is making a name for itself. A definite winner!!!!!
This review is from Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass
I would recommend this to a friend















