Customer Ratings & Reviews
- Model:
- 1005944
- |
- SKU:
- 6466244
Customer reviews
Rating 4.7 out of 5 stars with 878 reviews
(878 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the exceptional sound quality and impressive battery life of the Emberton Portable Bluetooth Speaker. Its portability and compact size are also frequently praised, making it ideal for taking on the go. Positive feedback also highlights the speaker's bass response and volume capabilities. While some users noted the charging port could be improved and expressed concerns about the price, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Marshall Emberton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love marshall brand but this time after 30 minutes of listening to music via bluetooth the speaker turns off suddenly
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello, thanks for your review. Our apologies for the inconvenience of this. When the speaker turns off suddenly, does this occur when music is playing? If you perform a factory reset on the speaker, does the issue continue?
Rated 1 out of 5 stars
I really wanted it bc of the look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping it would sound better. Youtube influencer had good reviews , thought I'd give it a try. Wasn't impressed @ all. But its cute
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Bobbi, thank you for your review. We are sorry to hear that you are disappointing with the quality of your Emberton. We encourage you to follow-up with Best Buy to discuss the condition of the product and find a solution that will leave you satisfied.
Rated 1 out of 5 stars
Don’t buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker does not work…it has not been charging and it is not reliable. On a trip and frustrating it hasn’t worked the entire time.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Cream
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Carlos, thank you for your review. We are sorry to hear that you are having problems with the Emberton. Are you using the original USB-C charging cable that was included in the original packaging? Can you try to remove the silicone cover and check that it is fully inserted when you try to charge it? For assistance, please reach out to [email protected].
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as good as their bigger speakers that actually plug into an outlet. The battery life has only been 6 hours for me at most on a full chatge. Have no idea how ppl are getting 20 hours from it
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .The 20 hour battery life will be at medium volume, it will be less playing at full volume.
Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Marshall speaker and this is not what I really expect. On this pricepoint, I think JBL and Bose sounded better.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendRated 3 out of 5 stars
Bass is muffled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this because the sound of the bass wasn’t great. It also picked up a lot of dust because of the material used.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound muffled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound muffled does not have quality sound. Mid range tones sound as if they are in a can.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello, thanks for your review and comment. Can you return the speaker to Best Buy to swap it out for a new one? This doesn't sound right.
Rated 1 out of 5 stars
Wasn’t loud enough
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it I returned it it wasn’t loud enough
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Thank you for your review. The Emberton does have quite a high SPL for it's size, but it is still quite a small but mighty speaker for it's size. For your purposes I would recommend either the Kilburn II or Tufton speaker, to get the loud experience with a portable speaker. We appreciate your thoughts on the speaker, and we wish you a great day.
Rated 3 out of 5 stars
Good looking, not enough bass.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good look to it, not enough bass vs other boxes I've had.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendRated 3 out of 5 stars
UE boom better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to good is not loud enough if you compare with other speakers
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendRated 2 out of 5 stars
Emberton 1 not 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same price as the newer update’s model Emberton 2. This one does not connect to the Emberton app. Design and Best Buy marketing is the same so be careful when purchasing to ensure you are selecting the correct model
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .This is a great point, be sure to check if the packaging states Emberton or Emberton II.
- Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
My number one speaker now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great speaker! Smooth rich wound, lots of volume for such a small device. Works perfectly with my Capsule 3 laser projector
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
I would recommend this to a friend Rated 3 out of 5 stars
After 2 weeks of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unimpressed with base output. Vocals are very impressive.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Bryan,
The Emberton is the smallest of the Portable models, try the biggest one - the Tufton.
- Cons mentioned:Charging port
Rated 1 out of 5 stars
Used sold as new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as a NEW ITEM and it was definitely used usb cord missing and where you plug into charge looks like someone forced the wrong type into it!!! Very disappointed in BEST BUY!!!!
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .That is disappointing indeed, we hope you were able to exchange this one and enjoy a new Emberton speaker.
- Pros mentioned:Battery life, Portability, Sound quality
Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy to carry when traveling. Also a nice period of time before needing a recharge.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
I would recommend this to a friend Rated 1 out of 5 stars
Died in less than three months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason this speaker is getting one star is because it has some serious style - otherwise it wouldn't be getting any. I bought this as a gift and was mortified when I was told by the recipient that just over two months after he received it, it completely died. Because I relied on the manufacture's warranty and passed on the Geek Squad warranty, it was actually cheaper for me to buy a new speaker (and better one) for cheaper than it would have been for me to pay to send the dead speaker to Marshall.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Jems, thank you for your review and comments. We are sorry to hear that you had this experience with the Emberton speaker. If the speaker is only 3 months old, it will still have a valid warranty and it won't cost you anything to have it processed in the warranty program. Please follow-up with [email protected] for assistance.
Rated 2 out of 5 stars
It's okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear speaker, gets loud for a small thing but distorts alot at higher volume. Doesn't feel like it has bass. Could be better. Perfect if you set it next to you like a desk
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
I would recommend this to a friendBrand response from Customer Service
Posted .Thanks for your review. If you are looking for a bigger portable speaker capable of high volumes, check out the Tufton. The Emberton is the smallest in our lineup and will be best used in small spaces.
Rated 1 out of 5 stars
Trash reception and quietest speaker ive owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to only have 6 feet of range with bluetooth then by all means. It’s probably fine that your phone cuts our any farther than 6 because you wouldnt be able to hear it anyways. I think my JBL flip 1 was a better purchase and it was $100 in 2012. Marshall should be embarrassed to have their name on this profuct. The sound quality is also subpar and distorts at 1/2 volume on music that are heavy in guitar and drums
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendRated 2 out of 5 stars
ehh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the type of sound i expected from a speaker from this brand...
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .We are sorry to hear you aren't stoked on the Emberton, we hope you will try out one of the other models. Have you tried the Tufton?
Rated 1 out of 5 stars
Waste of Money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had this speaker for a full year and I'm constantly hearing static noise coming from this speaker! Bought it in July 2021 and now in May 2022 every sound I play from it comes with static. Never dropped it and has no water damage.
This review is from Marshall - Emberton Portable Bluetooth Speaker - Black/Brass
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello, thanks for your review. If you are experiencing an issue with the Emberton, please reach out to [email protected] for warranty assistance.