Customer Ratings & Reviews
- Model:
- 1005773
- |
- SKU:
- 6436770
Customer reviews
Rating 4.6 out of 5 stars with 493 reviews
(493 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Major IV Wireless On-Ear Headphones for their excellent sound quality and great battery life. Many appreciate the comfortable and lightweight design, with some finding the wireless charging feature particularly appealing. The headphones are also praised for their clear sound and crisp bass. However, a few customers have noted that the volume level did not meet their expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
A great bluetooth headset!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a believer that wired headphones were the way to go. But with the advancement of tech, it's hard to ignore the fact that devices we use no longer have the required ports to simply plug and play. However, the the Major IV is one that does supply a 3.5 adapter in case you run out of battery on the headset, which I think would be hard pressed to do. I have been using this for about a week and it's been a joy to wear and listen to. No it is not the best bluetooth headset I have, but it's pretty close to the top. The ones that take the top spot is some in ear wireless buds, but that is another product all together. For this, the comfort and usability is what I am looking for and the sound the drivers produce is very clear. Like you would expect from Marshall, this has the chops to keep up with your tunes or whatever you throw at it. The signature knob to control the headphones are an awesome touch. I love it! It's so different. Also the ability to fold it for transport is great as well, but the only drawback to that is that this kit does not come with any carrying case or pouch to put in my everyday bag. So it's currently stuck at home until I find a pouch to carry these in. Also what surprised me the most is that when using the cords to connect sounded too bland and underpowered and needed a DAC to power up the sound like it sounds with the bluetooth. I would have thought the sound would have been better with the cord alone, but was wrong in that respect. I am not going to cart around my DAC most of the time so bluetooth is the way for now. No getting back on the positive side of things, the calls I had came through without issue, people on the other end was able to hear me perfectly, but I have only been indoors. I have not tried an outdoor call as of yet. Oh I almost forgot! The charging! This is able to charge via Qi or wireless charging! Before this, some in ear cases have the ability to do this, but never have I seen a headset alone to be able to wireless charge. This is uber cool! Now besides the sounds being clear, I do wish they had a dedicated app for it to fine tune the headset but the software of my phone works somewhat. Now to the battery, this boasts 80 hours. And it's not heavy at all! 80 hours I am expecting a dense weighted headset but it is super light and comfortable to wear hours and hours at a sitting. I have used it for about a week without charging a few hours a day. Maybe 10 hours of listening to various media and it is still chugging on!! This is one of the better headsets that I like to use and pop on when I get home from work and undwind. It's a perfect set for that. For travel, until they offer a case or pouch, I wouldn't attempt it unless you are going to wear it on your person.
I would recommend this to a friend Rated 1 out of 5 stars
Did not honor price match guarantee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is just okay. However, I’m very disappointed because the price dropped for this item and you only honored the new price for one pair of headphones even though I bought two. It’s not about the money it’s about the fact that you didn’t honor your promise. I will never shop at Best Buy again.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Awesome headphones!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones available in this price range hands down! Super comfortable to wear, sit nice and softly on my ears without hurting after a while. Sound quality is top notch. Light weight. Long battery life. Solid Bass response. Very low distortion at loud volumes. No listener fatigue even after hours of jamming out. Easily sound much better than way pricier headphones, and more comfortable to wear also. The battery life is amazing, can listen to them for days without needing a recharge. My new favorite pair of headphones!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones, amazing battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As you might expect from Marshall, these headphones are geared toward musicians in a couple of ways. First off the audio quality is excellent. You are getting high quality sound with these headphones without getting any real coloration of the sound (the EQ is fairly flat, there aren’t any over-exaggerated bass hits with these headphones) which makes them excellent for hearing how music was actually recorded. You can also use these wired or over Bluetooth, so you can connect them directly to your computer or audio interface if you are listening to music or recording music. Plus, with 80 hours of battery life, you can probably go for weeks without charging them (I’ve gone for 2 weeks and still have about 50% battery remaining). Another way you can tell these are geared toward musicians is that the sounds made by the headphones when you turn them on, when they connect over Bluetooth, or when you use the controls, are all guitar sounds or short riffs. It is a really nice touch for a company known for their guitar amplifiers and speaker cabinets. As for the comfort if you’ll wear them for hours on end, I’d say you’re good. I usually find on-ear headphones a little uncomfortable and very uncomfortable after an hour or so. With these, I can wear them with my glasses (which have heavy side pieces) without issue. There is a little discomfort from having the pressure on the ear after about 4-5 hours, but that could also just be me. These are definitely the most comfortable on-ear headphones I’ve tried. These are some excellent headphones, and could make a great gift for the music-lover in your life (particularly a guitarist).
I would recommend this to a friend - Pros mentioned:Comfort, Design
Rated 4 out of 5 stars
comfy headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Marshall IV headphones design are by far the most comfortable headphones I’ve ever used. I am usually in pain after using headphones due to the fact that the pressure on my earlobe from wearing glasses and wearing headphones isn’t the best combo, BUT the Marshall is a game changer and I’m quite the happy camper. The style and pattern of the design is sleek and I love it. The delicate softness surrounding my ear is remarkable. I love that this headphone can be used wirelessly as well as plugged in. The included wire allows for you to share your tunes with someone by allowing them to plug one side of the wire into their headset as the other end is plugged into your Marshall IV headset. The easy to use gold knob on the right side of the headphone is simple to use and reacts rather quickly. To me base is everything but that’s where I find the Marshall IV falls short. Connectivity to bluetooth was an issue with some iphones within the household. Some picked up on the Marshall right away while others never could pair up. Lots of troubleshooting went into it but no solution was found. Got the The Marshall bluetooth app but that wasn’t functional. The design for storing and folding the headphones is great and protects the ear pieces. The wireless charging capabilities are an excellent feature but I can’t attest to it since I don’t have a wireless charger.
I would recommend this to a friend Rated 1 out of 5 stars
Package is misleading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based solely on the fact the package does not tell you they are on ear headphones. The fit is terrible and so uncomfortable I couldn't wear them long enough to set up and listen to the sound quality
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello there, thank you for your feedback. We are sorry to hear that you didn't find the Major IV to be the right fit for you. Did you try the Monitor II ANC? They are an over-ear model that you may find more comfortable.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great sound, the best comfort, amazing battery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried about the "on-ear" type ear cups being uncomfortable, but man was I wrong. These are the most comfortable headphones I've ever owned (and that is saying something). The sound rivals my $350 Bose phones. I really can't detect a difference. I also love the convenience of being able to charge with a charging pad, or you can use USB-c. No need for another cable / charger. Controls are very simple. No learning curve. The knob is in the perfect spot and works how you would expect. Works great with Google Assistant. I've worn these so much more and for longer than any other headphones due to the great sound, comfort, and super long lasting battery. There's also no chance of one falling out, like what often happened with my Earpods. I've worn them mowing the lawn, shop work with loud heavy machinery, workouts, runs, long walks, flights. I run my office blue tooth through them and wear them for hours on end at the office. The microphone is amazing. Callers say it's better than my phone. You won't catch me without them. One of the best buys out there. I've been a Marshall fan for many years and have very high expectations from anything carrying the Marshall name. The Major IV did not let me down. The quick guitar riff you hear on power up, power down, and bluetooth connect is just another of many cool features of these headphones. Great job again Marshall.
I would recommend this to a friend Rated 1 out of 5 stars
not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turned them on once and they worked perfectly fine. went to turn them on a few days later and they would not connect nor did they want to turn off
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Abigail, thanks for your review. Our apologies for the inconvenience of this. Could you please try the following, to see if this helps resolve the issue with your Major IV?
With the Major IV connected to a charging source, push / hold down the control knob for 10-12 seconds, and then test the headphones to see if they are once again working as they should.
Let us know if the problem persists, or reach out to our Support Team at support@marshallheadphones.com.
Rated 1 out of 5 stars
Worst ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones ever would recommend it to my wort enemy
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hi Troy, we are so sorry to hear this. Can you expand on your feedback, what are the headphones missing for you? We hope you will consider a different model, have you tried any of the earbuds or the Monitor II ANC?
Rated 1 out of 5 stars
Over priced, low quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped turning on after 3 days. Worked great the first day.
No, I would not recommend this to a friendBrand response from Customer Service
Posted .I am very sorry to hear about your headphones. I would recommend looking into an exchange with Bestbuy or contacting Marshall Headphones concerning warranty. Our headphones have a very low failure-rate so I am very sorry this has happened with you. Please reach out again if we can assist further.
Rated 1 out of 5 stars
Heatphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good very bad material, no good sound poor cual quality
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Thank you for your review, Juan. I am very sorry to hear that you found the headphones unsatisfactory. Certain parts of the headphones are known as wear and tear, such as the ear cushions, which are available for purchase. Most Marshall users really like the quality of their headphones. If your headphones did arrived with any defects, we would recommend requesting an exchange with Best Buy. That being said, Marshall Group really appreciates your input about the quality of their headphones, and their hope is that customers will really enjoy the quality of sound and construction at this price point. The Major IV are the entry level point model of on-ear / over-ear headphones and the intention is to make the best possible headphones at this entry point to help fledgling audiophiles and sound lovers enter the Marshall eco-system. If you are a big fan of Marshall sound, and would like to check out the flagship headphones and experience the best of what Marshall has to offer, I would recommend checking out the Monitor II ANC. Thanks again for your input.
- Pros mentioned:Comfort, Design, Sound quality
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for the price. They are comfortable and the sound quality is excellent. They also look nice.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t waist your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke three days after return policy don’t waist your money
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Walter, our sincerest apologies for the inconvenience of this. Could you please reach out to Marshall Support for assistance, at support@marshallheadphones.com.
- Pros mentioned:Battery life, Design, Sound quality
Rated 5 out of 5 stars
Fire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of the best looking and sounding on ear headphones you can buy right now. Personally i wear headphones 24/7 and these do start hurting my ears around 3-4 hours which is not a big deal considering a majority of people probably wont have them on much longer than that. I get compliments on them all the time and they feel premium. The battery life last like what seems like a life time however the only downside is they they dont come with a case. Overall love these and if you're on the edge of buying them just do it.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a huge fan of on ear headphones because of the fit and smaller drivers inside. That being said I’ve used previous Marshall products before and they all are great. For the price of $149.99 these sound amazing and the fit is perfect. I actually use these most of the time on the bus because if I have glasses on it fits better then my over the ear ones. The battery life is great as well at 40 hours. These don’t clamp on your head like other on ear models which is great as well. The headphones aren’t as punchy as say beats headphones but they have good detail and the SQ is clear as well.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
WOW
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really did not expect these head phones to sound this good. Maybe the best headphones I’ve ever had. The sound is very crisp and clear though the entire volume range. The beat part is the bass, the bass is tight and clear. Even at the upper end of the volume range. They are very comfortable for me however if you have a very wide head I think they may be a little stretched. As for the battery life it’s more than adequate. I can’t say if they will last for the hours stated however I had about 50% charge and used them for 4-6 hrs 3days in a row and still don’t feel that they need to be charged.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
10 our if 10!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and they are so light and comfortable! the battery life exceeds expectations!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Nice Headphones for a Reasonable Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very long battery life. No problems connecting to anything with Bluetooth. The sound quality is very good for the price, but some sounds can be a bit shrill. Overall, very good on-ear headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Marshall headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are phenomenal. Sound is great and they are lightweight . My wife loves them. They hold a charge for very long period of time.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
How is it possible?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I say these surprised me I really mean it. I’ve tried headphones 3 times as much and was disappointed including the V moda CF2. These defy logic and have incredible clearity and bass. They have everything I’ve been wanting from a pair of headphones. Comfortable, easy to pair and use. They look good and are very well built from a company that knows how to do sound. I play guitar and like to run a headset and the cable works perfectly with a head unit aux. I can’t believe Bluetooth can sound this good. I would pay double for these no questions asked. If you’re on the fence, just do it.
I would recommend this to a friend
















