Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Major IV Wireless On-Ear Headphones for their excellent sound quality and great battery life. Many appreciate the comfortable and lightweight design, with some finding the wireless charging feature particularly appealing. The headphones are also praised for their clear sound and crisp bass. However, a few customers have noted that the volume level did not meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 490 reviews
  • Rated 4 out of 5 stars

    Underrated with style

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll never go out of style in this one. Underrated brand that could compete the one that is popular in the market. Only thing is you cannot bring this to the gym or use it as fitness wearable. Use this as often to break it in. Too stiff at first

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style. The sound is glitching rarely. When there is phone call. People will hear your voice very small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this item on open box and was a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good for 2 weeks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, sound not bad. Bluetooth, sux. Cannot find devive on iphone. #HotTrash

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello, thank you for your review. We are sorry to hear that you have had an issue with pairing the headphones to your phone. Please reach out to the Marshall Support Team for assistance through the official online store, marshall.com.

  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my husband who is a music producer and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item at a grear price it is just what I needed for my studio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better thant anything else on the market for the price range right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tight on the head but other than that they are actually pretty good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing items selling as "excellent" open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box "excellent" but missing components so I had to return it. It should've only been a "fair". Categorizing open box items is sloppy. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Thank you for your review. Sorry to hear that you were disappointed with your purchase, we hope you were able to return it and resolve the issue with a store representative.

  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No biggie,it's a nice headset.Easy to use.I would recommend this headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!¡!!!!!!!!!¡!!!!!!¡!!!!!!!!¡!!!!!!!!!¡

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good design but little voice leak when volume is increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Got them for my son for the gym he loves them . !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sounds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with them and I am planning on keeping

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good they do have some sound leakage and after a while of wearing my ears did hurt but I mean aesthetic purposes they are nice

    I would recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hi Jessica, thank you for your review. We are sorry to hear that the Major IV are a bit tight for you: you can release the clamping pressure by stretching the headband out a bit. Sit them on a basketball overnight or carefully use your hands to stretch out the headband, but make sure to not have your hands on the hinges. Reach out to the Marshall Support Team if you need assistance with how to do so.

  • Rated 5 out of 5 stars

    great quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, when Im in meetings, my coworkers could hear very clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tiny

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok if you like low no base at all songs. They are tiny and don’t fit over your full ears. Look cool though.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello, thanks for the review and your feedback. The Major line-up is known for its bass, sounds like something isn't quite right if you aren't hearing the bass with the headphones. Please reach out to Best Buy or the Marshall Support Team for assistance.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Marshall Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Recipient says the sound is sharp and crisp, and they do reduce the outside noise. Very happy with the purchase but I expect nothing less from a Marshall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small than expected.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone has a nice vintage look, but i feel they are too small for the ear, and you could feel your ear pain after a while.

    I would recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Thank you for your review. I am sorry that you are having some issues with the clamping pressure. The headphones are designed with most ear shapes and sizes in mind. One solution might be stretch the headband over a sports ball for a moderate amount of time to reduce the inward pressure to alleviate ear pain and pressure points.

  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound been a Marshall brand I was expecting a better quality sound.

    I would recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hi Mario, thanks for your review. We are sorry to hear that you are disappointed with your Major IV, have you had a chance to head back into the store and discuss this with an agent from Best Buy? If you aren't satisfied with the sound of the Major IV, have you tried the Monitor II ANC? The Noise Cancellation and the over-ear fit may be better suited to your preferences.

Sponsored